International Journal of Academic Research in Business and Social Sciences

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Volume 7, Issue 11 (November, 2017)

Abstract

This experimental study aimed to investigate the effects of the Small Guidance Groups (SGG) and Large Guidance Groups (LGG) Adjustment Career Thinking Module (ACT) oriented theory of Cognitive Processing of Information among students who score in the high and middle Dysfunctional Career Thinking. The effectiveness of small group counselling and group counselling are measured in terms of reduction of the decision-making confusion, commitment anxiety, and external conflict situations increase the treatment group therapy. The study was conducted on students at two secondary schools in Hulu Selangor, Selangor. Questionnaires used contain personal information and two questionnaires, namely Career Thoughts Inventory (CTI) and My Vocational Situation (MVS). A total of 108 subjects were selected into two treatment groups and one control group. SGG treatment of the subject is 36 students were divided into three small groups (R1a = 12, R1b and R1c = 12 = 12), LGG 36 students in one large group (R2 = 36) and a control group (K1 = 36), Treatment group subjects were given eight weekly group sessions, within eight weeks. The research data were analysed using descriptive analysis, ANOVA, MANCOVA and Post Hoc-Tukey at significant level of 0.01 and 0.05. The study found that the treatment of the SGG and LGG effective in reducing the dependent variable dysfunctional career thinking and improve the vocational situation treatment group compared to the control group. SGG treatment group were found to be more effective than treatment LGG. The study also found that gender factor had no influence over the treatment. The study in general has contributed towards guidance and counselling services as it successfully generated a module in reducing dysfunctional career thinking and improve the situation of vocational students effectively.

Keywords

Guidance Group, Adjustment Career Thinking Module, Cognitive.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3430
Recent Projects of a Preservation Framework for Digital Preservation
Author(s): Irwan Kamaruddin Abdul Kadir, Alwi Mohd Yunus      Pages: [16-38]
Abstract

This study is an attempt to gain greater understanding of the preservation of primary data and records of social science research in digital formats. In order to achieve this aim, we review previous framework on digital preservation. The work draws from the perceptions and ideas of those involved in the management and preservation of these records namely the researchers, research administrators, records managers and IT officers at the public research institutions and related organizations. Phase one of the study involved the examination and analysis of international best practice models and developed a generic model based on the InterPARES Chain of Preservation (CoP) and the United Kingdom Data Archives (UKDA) models.

Keywords

Digital Preservation; Preservation Framework; Preservation Projects; Primary Data; Research Data

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3431
Development of a Generic Model for the Preservation of Primary Research Data Based Digital Resources Life Cycle
Author(s): Irwan Kamaruddin Abdul Kadir, Alwi Mohd Yunus      Pages: [39-62]
Abstract

This paper discusses the development of a generic preservation model for the preservation of social science primary research data and records created by research institutions and related organizations in Malaysia. This paper also presents the analysing of various best practice pragmatic examples policies, guidelines and models on recordkeeping functional requirements and data archiving. The result of the analysis leads to the analysis of the InterPARES Chain of Preservation (CoP) model and United Kingdom Data Archives (UKDA) Life Cycle model that underpin the construction of the generic model.

Keywords

Preservation Model, Research Data, Ukda, Life Cycle

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3432
Electronic Money or Cash? In Face of Liquidity Crisis in Zimbabwe
Author(s): Upenyu Sakarombe, Namatirai Dziva Marabada      Pages: [63-73]
Abstract

The aim of the study was to assess whether plastic money can be a therapy to the cash crisis in Zimbabwe. This was done through investigating when the population of Zimbabwe would fully and willingly adopt and implement the use of plastic money using a sample of 200 respondents. The results showed that the use of plastic money is still a bit far from acceptance by individuals as people still prefer cash to electronic money reflected by a 66% cash preference vis-à-vis 3% electronic money preference. The reasons for unwillingness to change emanate from lack of understanding the concept of plastic money, lack of trust in the banking sector, fear of the unknown, exploitive charges in the use of plastic money and poor network services. Therefore in order to have a cashless society, it was recommended that the network service quality should be improved, the public should be educated, points of sale (POS) should be increased, transaction costs should be reduced, financial inclusion should be considered and confidence in the banking sector should be restored.

Keywords

Cash Crisis, Cash or Plastic (Electronic) Money

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3433
A Generic Preservation Model Based Cop Elements of Primary Research Data and Records
Author(s): Alwi Mohd Yunus, Irwan Kamaruddin Abdul Kadir      Pages: [74-101]
Abstract

The aim of this paper is to propose a construction of the preservation framework for the preservation of social science research data and records in digital formats for the Malaysian case in order to fulfil the third objective of the study. It starts with the synthesis of mapping up the data from survey questionnaires and qualitative data gathered from face-to-face interviews against the elements of the generic preservation framework for the preservation of primary research data and records in digital format. This paper ends with the verification of the preservation framework elements by the interviewees in a focus group discussion from the three agencies involved in this study.

Keywords

Cop, Generic Model, Preservation Model, Research Data

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3440
Managing the Preservation of Records for Digital Primary Data: A Case of Malaysia Institution
Author(s): Alwi Mohd Yunus, Irwan Kamaruddin Abdul Kadir      Pages: [102-126]
Abstract

Concerns raised about the lack of preservation initiatives and poor access to global scientific knowledge in the form of primary research data and records for research in the turn of the 20th century resulted in the development of a variety of ways to remedy the inadequacies associated with scholarly research data/products and dissemination of knowledge pertaining to research activities. The aim of the paper is to examine the needs for the surveyed social science research institutions in Malaysian government for the preservation of their digital primary research data. This paper presents the findings of the survey questionnaires of the existing practices on the preservation of primary research data in the selected Malaysian research institutions and related organizations. The questions asked in the survey were based on the elements of the generic preservation framework.

Keywords

Digital Data, Preservation, Primary Data, Research Data

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3441
Inflationary Trend and its Impact on Nigeria Stock Exchange Market
Author(s): Orajaka Ugochukwu Paul, Okeke Chinedu Prince      Pages: [127-140]
Abstract

In this study, Inflationary trend was explored to determine its impact on Nigeria Stock Exchange Market. Only secondary source of data was used for this research work. Four (4) variables were used to validate the reliability of this research work namely: inflationary rate, total value of Nigerian stock exchange market, government expenditure and currency exchange rate ranging from 1980 – 2014 i.e. thirty five (35) years of economic activities. The descriptive method was used to analyze the data generated for the research. General regression statistical tool was used to determine the relationship between the dependent and independent variables. The hypotheses were tested using probability plot and graphical summary statistics. From the findings, the researcher observed that Inflation, Government Expenditures and Exchange Rate are significant to Total Value of Nigeria Stock Exchange Transactions. By this we say, inflationary trend to a large extent has a tremendous effect on Nigeria stock exchange market

Keywords

Inflation, Expenditure, Stock Exchange, Transactions, Trend etc.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3445
The Effect of Climate Change on Water Resources Using Panel Approach: The Case of Malaysia
Author(s): Zuraini Anang, Jaharudin Padli, Mahirah Kamaludin, Surrendren Sathasivam      Pages: [141-152]
Abstract

Water resources are important to society and ecosystems. This paper aims to determine the factors affecting the water resources for 13 states in Malaysia for a period from 2007 to 2012 by using panel data. The model includes the dependent variable, namely water resources and independent variables comprising climate change, water consumption, population density, and income per capita. The results indicate that the climate change will influence the availability, quantity and quality of water resources. As a result, the water consumption will change as consumers use more water during the dry season. This finding is useful in future studies which aim at assessing the impact of climate change in managing the water resources efficiently and effectively towards sustainability of water resources for the future generation.

Keywords

Climate change, water resources, water consumption, sustainability

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3446
Abstract

The purpose of this study is to investigate the relationship between the psychological factors of empowerment and organizational entrepreneurship of the employees and to provide the necessary guidelines and recommendations according to the results of the research to the managers and decision makers of the organization by providing the necessary ground for enhancing the ability of the employees for organizational entrepreneurship. The population of this study consisted of 63 individuals from the General Administration of Social Security of Mazandaran Province in Iran that 54 people of them were selected by using Krejcie & Morgan s' table and random sampling. The tool for collecting information in this research is library method and field method (questionnaire) that is used Bordbar's 29-items questionnaire for evaluating organizational entrepreneurship and Spritezer's 15-items questionnaire to measure the psychological factors of empowerment. In examining the sub- hypotheses of the research, it was found that, apart from the meaningful dimension, there is a significant relationship between the other Psychological dimensions of empowerment with organizational entrepreneurship. According to the results of the research, officials should provide appropriate conditions for the psychological dimension of employees to create and strengthen their entrepreneurship.

Keywords

Psychological Empowerment, Meaningfulness, competency feeling, self-determination feeling, the impact feeling, trust feeling and organizational entrepreneurship.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3447
Determinants Of Brand Loyalty In Online Communities: A Facebook Evidence
Author(s): Caner Dincer, Banu Dincer      Pages: [167-174]
Abstract

Social media and especially the social commerce possibility help companies to promoting their brands and products on online social platforms. Today, companies are able to create brand pages on social networking sites and to develop consumer relations using these platforms. The importance given to interactivity and usage of other web activities during past decade has made possible speedy and instant communication among companies, internet users and, therefore, created a network where “online brand communities” took their place. Online brand communities are specialized, non-geographically bound community, based on a structured set of social relations among admirers of a brand (Muniz and O’guinn, 2001). Accordingly, building brand loyalty becomes vital for companies to survive in this new platforms and as the brand loyalty is influenced by the self-factor, the social factor, and the primary characteristics of a brand page such as information quality and interactivity. This research investigates the relationship between these four factors and brand loyalty in online environment and fort his purpose the research collected data through an online questionnaire and 976 valid responses were used for analysis. The data was analyzed using structural equation modeling showing a positive relationship between brand loyalty and these four key factors. In addition to its noteworthy implications for practitioners, this study provides important theoretical insights into understanding how to build brand loyalty in social media.

Keywords

Brand Loyalty

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3448
Importance of Customer Knowledge in Business Organizations
Author(s): Benhamou Najat      Pages: [175-187]
Abstract

Organizations today face major challenges of working to address their data and exploit their knowledge, and strive to support their knowledge base continuously in order to use this knowledge in their interactions with the environment in which they operate in all its components. The importance of this research stems from the importance of the customer to the institutions, which makes it the goal and means of survival and continuity of the institutions and achieve excellence in the field of business. the interest of institutions to know the customer means to have a database of sophisticated customers reflect their wishes and aspirations. database contributes to the creation of products and services that meet these Desires and aspirations. Products and services suitable for customers contributes to increase the loyalty of customers and reduce the cost of their transfer to the competing institutions. Applying the concept of customer knowledge correctly allows organizations to achieve excellence, development and competitive advantage. Organization achieve competitive advantage by knowing the customer's purchasing behavior by choosing the specific product, brand and degree of loyalty to the products and services of the organization. So, this research aims to identify the knowledge of the customer, types of customer knowledge, customer knowledge dimensions, building customer knowledge and clarify its importance to the organization.

Keywords

Excellence, Competitive Advantage, Customer Knowledge, Database, Information.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3449
Abstract

This study aims to review B2B branding literature and investigate how to promote brand equity by salesman’s personality attributes in B2B domain. By providing this knowledge, salesman’s personality attributes for promoting of B2B brand equity can be evaluated for the case. In this regard three questions were designed: What is the concept of B2B branding? What personality attributes of the salesman are important in order to promote of B2B brand equity? In which attributes, MCI’s salesmen should concentrate in order to improvement? So, literature was reviewed in order to understand B2B branding concept and find a model of effective attributes of the salesman. Based on the model a quantitative study was conducted through sending a questionnaire to employees of some enterprise that are in business relationship with MCI. Importance-Performance Analysis (IPA) method shows MCI should concentrate on customer orientation and also arrangement skills of its salesmen. Although the concept of B2B brand equity and model of prerequisites for promoting it, is available in the literature, but there is no research related to evaluation a firm based on measuring desired performance in each prerequisite factor. In this study the performance of salesman’s personality factor has been evaluated for the case. It should be mentioned that extract patterns and clusters from the presented data in IPA model is an innovative method by the authors.

Keywords

Business to Business (B2B), brand equity, sales force, industrial marketing, Importance-Performance Analysis (IPA) method

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3450
Cognitive Domain Achievement Level among Reserve Officers Training Team (PALAPES)
Author(s): Azali Bin Rahmat, Mohd Izwan Bin Shahril, Norkhalid Bin Salimin, Mohamad Ali Roshidi Bin Ahmad, Gunathevan a/l Elumalai, Rasyidi Bin Johan, Ali Md Nadzalan      Pages: [198-203]
Abstract

This study was conducted to determine the level of cognitive domain among Reserve Officers Training Team (PALAPES) after underwent three years of training module. 105 PALAPES cadet officers were recruited as participants in this study. Co-curriculum index assessments (IPKo) was used to assess cognitive domain achievement level. Results showed all the cadets are only at the ‘good’ and ‘moderate’ level in all given cognitive items; i) Management: 73.3% ‘good’ and 26.7% ‘moderate’, mean = 3.73, ii) Safety: 66.7% ‘good’ and 33.3% ‘moderate’, mean = 3.67, iii) Regulations: 73.3% ‘good’ and 26.7% ‘moderate’, mean = 3.73, iv) Protocol: 82.9% ‘good’ and 17.1% ‘moderate’, mean = 3.83. The overall cognitive mean was at a ‘good level’ of 3.74. Results demonstrate the advantages for the university students to involved in co-curricular activities such as PALAPES in enhancing cognitive ability.

Keywords

Cognitive Domain

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3451
Abstract

Lurik weaving fabric, one of the traditional weaving fabrics in Indonesia is now degrading significantly, can be seen by the decreasing in the number of production sites so that weaving fabrics become scarce, hard to find. On the other hand, Indonesian creative industry's products that currently growing rapidly are the interior products and unique furniture that combining elements of local ethnic, very attractive for local and foreign buyers. Previous research have only studied lurik weaving fabrics as clothing materials, while this study examines how lurik weaving fabrics can be developed as an aesthetic element in the design of furniture and interior products. The problem is how to integrate traditional lurik weaving fabrics on interior products and furniture; Types and styles of weaving fabrics that considered appropriate, and any interior product elements that can be combined with traditional weaving fabrics, also how the application techniques for weaving fabric can be used as an aesthetic element. This research is located in Surabaya, by making several designs or interior products and furniture combined with various styles and colors of lurik weaving fabric, Using Qualitative Descriptive approach. Methods of data collection making an interviews and Focus Group Discussion. The results show that (1) The Traditional weaving fabrics in this case lurik weaving fabric is considerable and potential material to be combined into interior products and furniture for support; Style, color, material quality; (2) Lurik weaving fabrics can be used as an aesthetic elements in furniture design are on elements; (3) The use of lurik weaving fabric suitable for use as a main element as well as supporting elements. This research purpose is to bring back the economic potential and competitiveness of traditional weaving fabrics by applying it for furniture and interior design products.

Keywords

Traditional Weaving Fabrics, Lurik Weaving Fabrics, Furniture Design, Interior Products.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3452
Abstract

Personality has been found to be a primary antecedent to gauge entrepreneurial intentions of an individual. A holistic view of personality is better at understanding this relationship, and may be of more benefit to the individual and assessor. Among students of higher education institutions, entrepreneurial intentions are declining. Individuals with higher entrepreneurial intentions respond better to experiential teaching methodology. In this was higher education institutions may be able to increase the entrepreneurial intentions of the students by using experiential teaching methodologies. This study proposes the use of experiential teaching methodology as a moderator to better understand the relationship between; entrepreneurial proactivity, entrepreneurial creativity, entrepreneurial opportunism and entrepreneurial vision with entrepreneurial intentions. This study also elaborates on the use of entrepreneurial event model as the underpinning theory and human capital theory as the supporting theory to build the proposed research framework.

Keywords

Personality, Experiential Teaching, Teaching Methodology, Entrepreneurship, Entrepreneurial Intentions

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3453
Corporate Past and Attitude towards Corporate Social Responsibility: Impact on Brand Identity
Author(s): Banu Dincer, Caner Dincer      Pages: [227-232]
Abstract

Corporate past and attitude can play an important role in corporate social responsibility (CSR) communications as a trust and credibility factor especially in todays’ world where the technology revolutionized the communication models and many companies are shaken with corporate scandals. The purpose of this study is to shed light on the effect of corporate heritage on the consumers' perception of company’s socially and environmentally responsible image. Three hypotheses are tested using linear multiple regression analysis, using data from 86 brands. The data is obtained from a web-based consumer survey on these brands (n=6.988). and through content analyses of the brands’ web pages. The results indicated that the consumers perceive a company more responsible if the past and the attitude of the company is linked to CSR activities. This result draws attention to new combined factors for effective CSR communication and adds to the extent CSR literature corporate past and attitude. Further research can cover different national and cultural contexts to elucidate differences and improve generalizability.

Keywords

Corporate Past and Attitude

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3454
Berasik Healing Ritual Performance: Illness Etiology Perspectives amongst Bajau Sama Natives Practices
Author(s): Lena Farida Hussain Chin, Mohd Kipli Abdul Rahman      Pages: [233-245]
Abstract

Sabah is one of Malaysia state that rich in ethnic diversity, art and culture. This diversity varies in uniqueness in the practices and beliefs that are shared among the people during the period of origin. Starting from the history of animistic appeal until the evolution of religious consent, most Malaysians practice different beliefs and remedies based on the inheritance of their ancestors. Since then, various customs that are practiced by hereditary that affect the things in daily life has been born. The customs and inheritance that is practiced influence in all aspects of social life that are fixed to the values of beliefs held. One of them is the healing belief that is practiced by the Bajau Sama native in the hinterland of Sabah. Practice in each area is different and has a unique tradition. Few examples of healing belief that is embodied and practiced by the people of Sabah are ngalai, kok ta'un, igal, melabuh ajung and etcetera. Practices in each locality and tribe are different and have a unique sense of tradition. Therefore, this study will focus on a ceremony of healing ritual known as berasik among the Bajau Sama tribe in Kampung Beliajung, Kota Marudu located on the West Coast (North) of Sabah. The berasik is a form of special performances practiced only by the Beliajung villagers. In fact, it is a healing practice that couples several elements of performances such as role play, music and ngalai. This study was conducted by ethnographic method intend to understand the discourse of healing presentations among the community in order to understand the culture practiced. This study will also exemplify the practices and beliefs associated with the etiology of sedated diseases in order to preserve and uplifiting the heritage as a world intangible heritage gazette.

Keywords

Berasik, Ngalai, Ritual, Performance, Healing, Cultural, Heritage, Ceremony, Bajau Sama, Sabah

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3455
Assessing the Relevance of Trade Fair in the Marketing of Industrial products in Nigeria (The Enugu Experience)
Author(s): Okolo, Victor O., Okolo, Joachin U., Mmamel Zita U., Okonkwo Raphael V., Obikeze, Chinedum O.      Pages: [246-264]
Abstract

The aim of this research work was to assess the relevance of trade fair in the marketing of industrial products in Nigeria (The Enugu Experience). The objectives of the study were to determine the effect of trade fair on a company’s market shares, to investigate whether firms participating in trade fair affect customers’ awareness of their product, also to assess the extent the firms participating in trade fair has contributed to promoting made-in-Nigeria goods, and finally to evaluate the extent to which the image of the companies participating in trade fair improved in Enugu. Survey research method was chosen for the study. The study population comprised participants of 2016 Enugu International Trade Fair which totaled population of 700. A sample size of 255 was determined by adopting Taro Yamane’s sample size determination formula. The questionnaire was the instrument used for data collection. Chi-square statistical tool was used to test the formulated hypotheses. The hypotheses revealed that trade fair has contributed immensely to the total company’s market shares and profits, secondly, awareness of customers to the products of participating companies has been heightened through trade fair. Also, it was revealed that firms participating in trade fair exhibition have contributed to promoting made-in-Nigeria goods. And finally, trade fair has contributed significantly in bolstering the image of participating companies in Enugu. The researchers recommend that trade fairs should be properly planned and organized to improve customer satisfaction, market share and profit. Also, organisers of the trade fair should generate high publicity for the trade fair to allow manufacturers to attend. In the same vein, made in Nigeria products are expected to be the major reason for organizing the trade fair to equally encourage Nigerians in purchasing home or locally manufactured products. And finally, those locally manufactured products must be certified to be deluxe products. This will definitely boost companies’ image.

Keywords

Trade fair, Enugu International Trade Fair, Promotional tools, Trade allowance and Trade contest and Industrial marketing

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3456
Educational Material using Malay Children's Folk Songs for Viola Beginners
Author(s): Violetta Ayderova, Wong Huey Yi @ Colleen Wong      Pages: [265-280]
Abstract

The researchers created a method book using Malay children’s folk songs to encourage the local Malaysian teenagers to learn viola. They hope to improve the knowledge of the teenagers regarding their own music culture and to develop their abilities and playing skills faster. The research focused on compiling the contents for the method book including Malay children’s folk songs, études, piano accompaniments and an attached CD. The book comprises a blended learning approach using historical, theoretical, technical and musical teaching materials. 14 students (viola beginners) took part in the research. They were subjects used to evaluate the new method book that was used at the Department of Music and Music Education, Universiti Pendidikan Sultan Idris (UPSI). This article highlights the research process of creating this method book, methodology used for solving problems, design process, trial use of the book and evaluation of the book.

Keywords

Viola, Malay Children’s Folk Songs, Études, Viola Method Book.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3457
Factors Influencing Quality Honey Production
Author(s): Caleb Kiplimo Bett      Pages: [281-292]
Abstract

The study was conducted to factors influencing quality honey production: a case of honey care Africa in Trans Nzoia East Sub County. A descriptive research design will be used in this study. Simple random sampling technique was used to select respondents from the beekeepers. The sample size of 90 will be selected. The main research instruments that will be used in this study were the questionnaires and interview schedules. Data was both quantitative and qualitative and data was presented using tables and percentages.

Keywords

Bee Products, Quality Honey, Bee Hive Technology, Agricultural Practices, Bee Keeping Management Practices

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3458
Financial Self-Efficacy on Women Entrepreneurs Success
Author(s): Nadia Asandimitra, Achmad Kautsar      Pages: [293-300]
Abstract

It is noticed that the role of women entrepreneurs in contributing economy aspect in developing countries is significant. In Indonesia, business development running by women is potentially as a main driven factor of women empowerment process and social transformation, which finally can bring positive impact on decreasing the poverty level. This study was made as an explanatory research to argue the influence of education, age, working experience, business age, number of employee, and financial self-efficacy on the success of women entrepreneurs. The population was all women entrepreneurs in East Java, Indonesia. The sample was taken through random sampling method The result shows that age of women entrepreneurs and age of business are able to influence the success of SME’s while education, working experience, and the number of employee do not impact significantly. The last analysis shows a positive and significant impact between financial self-efficacy and the success of SMEs.

Keywords

Financial self-efficacy, Entrepreneurs success, Women entrepreneurs

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3459
Women Empowerment: A Comparative Analysis of Women Empowerment Working in Public and Private Organizations of Sargodha District
Author(s): Muhammad Javed Amjad, Dr. Mumtaz Ali, Alia Shaheen, Irum Sultana, Irfan Nawaz      Pages: [301-308]
Abstract

The purpose of the study was to find out variations in socio economic empowerment between working women of public and private organizations.The locale of the current study was Sargodha district. Working women of private and public sector were taken as population of the research. The sample size was 200 working women equally from public and private sector.An Independent Sample t-test was applied to know whether there is significant difference in Household empowerment between women working in public organization and women working in private organizations. It was found that there is significant difference in Household empowerment between women working in public organization (M=6.23, SD=.514) and women working in private organizations (M=.063, SD=.694; t=179, p=.04). Then, there was insignificant difference in Social Empowerment of women working in public organizations (M=4.94, SD=.574) and women working in private organizations (M=.049, SD= .649; t=208.2, p=.07). Moreover, Results showed that there was significant difference in Economic empowerment of women working in public organization (M=-4.23, SD=1.06) and women working in private organizations (M=1.06, SD=.248; t=150.5, p=.00). Consequently, it was concluded that women who were working whether in public or private organizations were empowered any way but the variation in their empowerment is largely based on the type of organization they are working with, and areas they belong.

Keywords

Women Welfare, Working Women, Women Empowerment

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3460
Relationship Between Strategic Product Development Practices and Financial Performance of Telecommunication Firms in Kenya
Author(s): Arnold Namusonge, Elegwa Mukulu, Samuel Mokaya      Pages: [309-326]
Abstract

Product development is a crucial factor that determines success or failure of firms in the telecommunication industry. The success and sustainability of any organization in a competitive environment is determined by its product development strategy. The highly competitive nature of the telecommunication sector as well as globalization of markets has made it increasingly difficult for firms to differentiate their products on the basis of cost and quality. On the other hand, new product development is now a dominant driver that shapes the landscape of how these firms compete, with the possibility of new product failure also being high. It is therefore necessary for telecommunication firms to master the product development strategies that scale up their product and service portfolios that are likely to capture a wider market and therefore make more profits. Therefore, the objective of this study was to examine the relationship between strategic product development strategies and financial performance of telecommunication firms in Kenya. The population of interest for this study was 290 top level employees of the three telecommunication firms in Kenya, namely Safaricom, Airtel and Telkom. A sample of 145 employees was randomly selected to participate in this study after applying 50% criterion in selection. The study used a mixed research design, which allowed for both quantitative and qualitative data capture. Primary data was collected through questionnaires. Descriptive statistics such as, mean, frequencies and inferential statistics (regression and correlation analysis) were used to analyze data. The study recommends that the management of telecommunication firms should simultaneously scale up their product attributes to fit customers’ needs and minimize time to market if they are to compete in the ever growing market. This will give them competitive edge over other market competitors therefore attaining superior firm performance.

Keywords

Product Development Strategy, Financial Performance And Telecommunication Firms

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3461
Alternative Dispute Resolution (ADR) from the perspective of Line Managers in the Malaysian Timber Industry
Author(s): Kartinah Ayupp, Hamrila Abdul Latif      Pages: [327-337]
Abstract

Alternative Dispute Resolution (ADR) is a mechanism designed to resolve disputes in a non-adversarial manner. In a typical workplace, disagreements are inevitable due to the diversity of the workforce, not just demographically, but also in terms of their work behavior, career goals, etc. Nonetheless, as long as disagreements are kept subtle and do not jeopardize working relationship, they are manageable. The key is to understand the cause of disputes and find ways for quick resolution in a peaceful and win-win manner. When disputes are left unresolved, they tend to escalate, leading to a hostile working environment and ultimately affecting performance. Thus, the purpose of this research is to examine the views and preference of the line managers in using ADR to resolve workplace disputes. The line managers are used as respondents since they are the management team closest to the employees and thus, have direct influence in setting the general climate of employee-employer relationships at the operational level. For this study, the line managers work experience is used as a moderating variable. A total of 200 questionnaires have been distributed. The result shows that although the majority of these line managers lack knowledge on the full spectrum of ADR possibilities, they still prefer ADR over the litigious resolution method traditionally adopted by the industry. The findings are beneficial for organizations that are currently operating, or are planning to invest, in an economy and industry that possess similar industrial relations scenario.

Keywords

Industrial Relations, Conflict Management, Workplace Disputes, ADR

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3462
The Impact of Open Innovation and Supply Chain Management Towards Firm Performance
Author(s): Faiq Aziz, Nomahaza Mahadi, Wan Normeza Wan Zakaria, Nozama Mahadi      Pages: [338-344]
Abstract

This paper discusses about the potential of open innovation that can improve the performance of company in shipping industry. The paper also takes a pragmatic approach of strategic management to examines the internal components of the models in order to discover the relationship between open innovation as a form of technology and innovation and supply chain management which influences the firm’s performance to achieve above average returns in the container shipping industry.

Keywords

Open innovation, Firm Performance, Supply Chain Management, Organization

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3465
A Proposed Framework of Academic Staff Up-Take in Integrating E-Learning in the Education Delivery
Author(s): Shathees Baskaran, Nomahaza Mahadi, Siti Zaleha Abdul Rasid, Adriana Mohd Rizal      Pages: [345-355]
Abstract

The environment in which higher education institutions operate changed from solely a traditional classroom environment to a mixed mode environment with e-learning taking the central attention. Profound changes and development in technology has made higher education institutions to be very competitive and seeking to apply new technologies in the delivery of education. In order to respond to changing needs and expectations, integration and successful uptake of e-learning in the educational delivery process has become essential. This research will discuss about behavioral intention among Malaysia academic staff in up taking and integrating e-learning in their education delivery. Factors such perceived usefulness, perceived ease of use, perceived behavioral control, perceived enjoyment and also computer anxiety will be examined. This paper proposes a framework that links these variables and examines the moderating effect of computer anxiety towards behavioral intention in up-take and integration of e-learning. In order to contextualize this study, the paper offers supporting literature for the proposed framework. The paper is also providing direction for future empirical investigation to improve uptake in integrating e-learning in the education delivery across academic staff in Malaysia.

Keywords

E-Learning, Behavioral Intention, Perceived Ease of Use, Perceived Behavioral Control, Perceived Enjoyment

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3466
Abstract

Oil palm was planted commercially in Malaysia about 100 years ago. Today, palm oil industry is one of National Key Economic Areas (NKEA) under The Economic Transformation Programme (ETP), a comprehensive programme to assist Malaysia in achieving its goal of achieving high-income status by 2020. The Malaysian Sustainable Palm Oil (MSPO) certification compliance will be made mandatory by the end of 2019 to elevate the industry to global standards and sustainable. Technology is one of the strategic tools in enhancing the economic competitiveness of a country. In oil palm industry, many types of technology were invented to assist workers to perform their work process. The example of innovation and technology introduced in Malaysia includes the use of a motorized harvesting pole, CantasTM, to improve harvesting productivity, a diamond sharpening tool, and the use of buffalo-assisted collection of FFBs. However, the acceptance and the adoption of all these technologies are still low and the industry depends highly on the human labour.

Keywords

Agricultural Technology, Agricultural Innovation, Acceptance and Adoption of Innovation, Agricultural Sustainability, Palm Oil Industry

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3467
Application of Kirkpatrick Model for Effectiveness of Islamic Education Teacher Programme
Author(s): Mohamad Zarkhuan Zainol, Azmil Hashim, Ahmad Yunus Kasim      Pages: [361-368]
Abstract

In general, this study aims to evaluate the implementation of the Bachelor's Degree in Islamic Education Teachers Programme (IETP) in providing Islamic Education Teachers (IET) in schools in Malaysia. Assessment is based on Kirkpatrick's evaluation model which consists of four levels: reaction, learning, behavior, and result. The discussion focuses on four levels of assessment: reaction involving satisfaction, learning to involve knowledge, skills, and attitudes, behaviour that involve individual performance and result involving organizational performance. Hence, this study is conducted with the aim of identifying the extent to which the IETP operated at public universities and teacher education institutes towards producing competent and effective IET.

Keywords

Program Evaluation, Kirkpatrick Model, Teacher Education, Islamic Education, Teacher Performance.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3468
National Character Practices through History Education in Primary School
Author(s): Zunaida Zakaria, Abdul Razaq Ahmad, Mohd Mahzan Awang      Pages: [369-379]
Abstract

National character is a rather complex issue to be discussed as we are a multiracial country and comprises of various religions, cultures and as well as languages. History Education aims to nurture and strengthen the nation spirit and promote the citizen identity as Malaysian and a part of world’s citizen. This study aimed to examine the level of Malaysian national character practices through History education among primary school students in peninsular Malaysia. The national character practices that were observed is in the aspects of understanding human behaviour, causality in history, country uniqueness, patriotic citizens and democratic practices. This research survey was conducted using questionnaire instrument. Respondents were selected using stratified random sampling techniques involving 1920 pupils of 5 primary schools in peninsular Malaysia. The results of the entire constructs from pilot study are at a high validity level and hence valid to be used in actual studies. The data was analysed using SPSS version 23.0 to analyze descriptive data (mean and standard deviation). The results of the study show that the level of identity practices in terms of understanding human behaviour, homeland uniqueness, patriotic citizens and democracy practices are at moderately high levels. The national character practice in term of cause and effect in History on the other hand is at moderate level. Effective History Education is capable to implement the skill and appreciation of historical values into the soul of the student, which they will always willing to sacrifice their life to defend the nation and further strengthen the national ideology and make Malaysia a developed nation as well as embraced the principles contained in the pillars of the nation.

Keywords

National character, History Education, Primary School Students

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3471
Effect of Teamwork, Employee Empowerment and Training on Employee Performance
Author(s): Iftikhar Ahmad, Sheikh Raheel Manzoor      Pages: [380-394]
Abstract

Employee performance is considered as the main and most important HR practice in every organization as it is the key through which organizations achieve their ultimate goals and they can only achieve productivity and efficiency through higher performance of employees. The thesis focuses to study the direct effects of teamwork, employee empowerment and training on employee performance in telecom sector Islamabad, Pakistan. Based on previous research studies, it is clear that only few researches were carried out on employee performance and its relationship with teamwork, employee empowerment and training, especially in telecom sector. Hence, 150 questionnaires were distributed among employees of three cellular companies such as Ufone, Telenor and Mobilink Islamabad, Pakistan to collect data for the study. To analyse the collected data, multiple linear regression was used on SPSS. The results of the findings showed that teamwork has significant positive effect on employee performance. The study also disclosed that employee empowerment has significant positive effect on employee performance. At last, the study concluded that training has significant positive effect on employee performance. Therefore, it is recommended for every organization to implement such practices in their organizations to improve the overall productivity of the organization and gain competitive advantage.

Keywords

Employee Performance, Teamwork, Employee Empowerment, Training.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3472
Abstract

The purpose of this study is to investigate the effect of algo-heuristic lesson design on creative thinking, creative strengths and achievement of students in visual art subject. The research method used in this study was the quasi-experimental method. It was divided into two groups; treatment group and control group. The treatment group applied the algo-heuristic lesson design method and control group used the expository lesson design method. Both groups used the same multimedia courseware but with different methods of teaching. The findings indicate that the algo-heuristic lesson design method significantly improved creative thinking skills, creative strengths and artwork quality among Form Four students in visual art subject. The significant implication of this study was the algo-heuristic lesson design method had enhanced students’ creative thinking, creative strengths and achievement in artwork quality compared to students who were taught using the expository lesson design method.

Keywords

Creative Thinking, Creative Strengths And Achievement, Algo-Heuristic Lesson Design Method And Expository Lesson Design Method

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3473
Exploring Moral Thinking Using Videos in Flipped Classroom
Author(s): Shasitharan Raman Kutty, Nadarajan Thambu      Pages: [407-416]
Abstract

In the advent of technology, over loaded of information often mislead the moral thinking of an individual. Moral thinking needs to be aligned with proper teaching in the classroom. Therefore, active learning is an important approach to enhance the students learning process. Active learning could be enhanced through the presence of flipped classroom technique. A flipped classroom is an important tool to facilitate the students moral thinking in the 21st-century learning. This research explores the dimensions of flipped classroom based on the usage of videos in the classroom. The usage of the videos in the classroom, especially in pre-lesson has provided impetus for the students learning process. The learning platform such as schoology, immensely made the pre-lessons easily conducted. This made the active learning in the classroom more dynamic and meaningful. This paper provides an alternative for teaching and learning technique particularly in Moral studies.

Keywords

Flipped Classroom, Moral Thinking, Active Learning, 21st Century Learning, Schoology

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3474
Abstract

Teacher commitment is an internal force that derives teachers to invest more time and energy in keeping up involvement in the school. This willingness of promoting the school creates emotional link between teachers and the school which ultimately inspires teachers to seek ways to enhance teaching profession and establish an effective learning environment to allow students to reach their targets. Commitment to teaching is a crucial factor to contribute to the achievement of students. In addition, passion has a motivating factor; therefore, it is a significant need for high quality learning and teaching. Passion is seeking for the new, and experiencing new ideas. Passion is on the basis of effective teaching. Passion which is indispensable for learning and teaching facilitates learning thorough desire and enthusiasm it creates. Passionate teachers via creating effective learning environments endeavor to increase learning potentials of their students. This study explores the role of teacher commitment in student achievement and focuses on differences passionate teachers make, and points out the effects of passion on effective learning and teaching.

Keywords

Passion, Passionate Teacher, Effective Learning and Teaching, Commitment

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3475
Abstract

This study tackles the question of whether reading instruction has any effect on recreational reading attitudes and behaviors of EFL learners. The study used a recreational reading questionnaire as a pre-and post-test for three groups of students who were taking a reading course at their second year undergraduate studies at Ishik University. The course aimed to enhance students’ comprehension and fluency skills in reading. The same questionnaire was utilized both at the beginning and at the end of the course to see the changes in attitudes and behaviors of students towards recreational reading. It was found that as EFL learners were significantly exposed to reading instruction, they developed positive behaviors and attitudes towards recreational reading.

Keywords

Fluency, Enhance, Comprehension, Skills, Development, Progress, Content

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3476
Fat-tailed Distributions, Value at Risk and the Japanese Stock Market Returns
Author(s): Kengo Kayaba, Yohei Sato, Junji Sawada, Naoki Ueda      Pages: [433-440]
Abstract

The Japanese economy has been the second largest economy over the world for a long time before the Chinese economy emerged. The Tokyo Stock Exchange (TSE) is the fourth largest stock exchange in the world by aggregate market capitalization of its listed companies and largest in East Asia and Asia. It is of great importance for those in charge of managing risk to understand how its market index returns are distributed. The goal of this paper is to examine how various types of heavy-tailed distribution perform in risk management of the N225 Index returns. We compared these heavy-tailed distributions through a variety of criteria. Our results indicate the generalized hyperbolic distribution has the best goodness of fit and generates most suitable risk measures.

Keywords

Financial Risk, Goodness of Fit, Value at Risk

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3479
Abstract

This study was motivated the emergence of a new type of school that was ushered by the land reform in Zimbabwe. The new schools which are termed satellite schools were attached to established schools. By virtue of having a satellite school attached to the established school, the later was termed the mother schools. This study unpacks the relationship between the mother schools and their satellite schools in a selected district. The study was guided two research questions; How do mother schools relate with their satellite schools? Why are mother schools engaging with satellite schools in these particular ways? The study purposively sampled five mother school heads and five satellite school heads. Data for the study was generated through key informant interviews. This paper established that the relationship between mother schools and satellite schools had elements of both acrimony and harmony in a selected district. The relationship between the mother school schools and satellite schools was influenced by the responsible authority, enrolment of the mother school, the distance between the mother school and the satellite school as well as social capital. From the findings of this study, the government is recommended to draw a policy guiding the setting-up of satellite schools as well as their interaction with their mother schools.

Keywords

Satellite schools, mother schools, acrimony, harmony, Masvingo province, Zimbabwe

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3480
The Implications of using Teaching Aids in the Teaching of the Science and Technology Component in Malaysian Preschools
Author(s): Suppiah Nachiappan, Zaharah Osman, Nurulhuda Md Hassan, Norly Jamil, Hashimah Hussien, Mastura Othman, Sandra Suffian, Sandra Suffian      Pages: [448-461]
Abstract

In accordance with the Ministry of Education in Malaysia (2010), a crucial change involving the content and learning levels of preschool curriculum has been emphasized. Specifically, an early focus on the education of Science and Technology as a component in preschool curriculum has been proposed, involving skills such as exploration, investigation, observation, classification and so on. The importance of these skills are mentioned by Gallenstine (2004) who states that practical activities are necessary for children to empower their observational skills. Bose, Tsamaase & Seetso (2013) reiterate this finding by stating that the use of teaching aids help in the stimulation and motivation to problem solving and decision making skills. This study aims to identify the types of teaching aids used by the preschool teachers and the problems faced related to it in teaching the Science and Technology component. Qualitative method used and data were analyzed using Hermeneutic method and the findings show that preschool teachers use 2 types of teaching aids which is electronic and non-electronic. The problems faced by teachers are related to the two aspects which are, in creating and using the teaching materials.

Keywords

Teaching Aids, Preschool, Hermeneutic Method, Component of Science and Technology

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3485
Abstract

The significance of entrepreneurial intention in determining business start-up behaviour has increased research interests on its influential factors. Subsequently, entrepreneurial attitudes and traits dominate findings on factors which influence entrepreneurial intention. While the entrepreneurial attitudes are proven to be antecedents of entrepreneurial intention, scholars are divided on how entrepreneurial traits affect entrepreneurial intention. As such the specific role of entrepreneurial traits in the formation of entrepreneurial intention is ambivalent. Motivated to contribute in clearing the ambiguity, this study empirically analysed various effects of entrepreneurial traits on entrepreneurial intention. To this end, a quantitative case study design involving a sample of 1000 students was used. The sample was reproduced using bootstrap sampling technique from a case in Mwakujonga and Sesabo (2012) that involved 60 final year students who were pursuing bachelors of business administration in marketing and entrepreneurship as their majors. Using regression and contemporary mediation and moderation analysis techniques, this study concludes entrepreneurial traits affect entrepreneurial intention through entrepreneurial attitudes. Furthermore, the study extends previous research findings by originally classifying entrepreneurial attitudes as full complementary mediators of the effect of entrepreneurial traits on entrepreneurial intention and discusses the implications of such findings to both the body of knowledge and practice.

Keywords

Entrepreneurial Traits, Entrepreneurial Attitudes, Entrepreneurial Intention, Relationship Between Entrepreneurial Traits And Intention, Empirical Analysis

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3486
Abstract

This conceptual paper focus on addressing the issues on using websites for an online recruitment. Looking at the current trends on demographic profiles of Gen Y and millenniums, it is the right time for most of employer embark on online recruitment. It’s just so much ease compared to traditional recruitment. More potential employees that the employer can acquire and they also technology savvy. With that, the number one focus for this study is to look at the gaps on what are the factors influencing job-seekers’ intention to use online recruitment websites and proposed the right framework that can be further explored to find what factors influence the job-seekers’ intention to use online recruitment websites, and explain the understanding of theoretical or conceptual framing, including provisionally defining some key terms. Three final theories found through extensive review of literature and derived from it is the theoretical framework proposed for further study on factors influencing job-seekers’ intention to use online websites. The finding of this study is the theoretical framework that consists of three independent variables (IVs) such as perceived usefulness, perceived ease of use and trust towards dependent variables (DV) intention to use. This will help the employer to easily manage their potential employees and have a good record keeping the information for current and future used in employment.

Keywords

Online Recruitment, Theoretical Framework, Qualitative Research, Perceived Usefulness, Perceived Ease Of Use, Trust And Intention To Use.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3487
Comparison of Economic and Education Development in Singapore and South Korea
Author(s): Roland Attila Csizmazia      Pages: [488-508]
Abstract

This analysis addresses the developing environment backed by rapidly growing higher education in two countries, South Korea (Korea for short) and Singapore, in which education has roots in Confucianism. The focus lies on the analysis and comparison of the economic development in these two newly industrialized countries (NIC), the progressive changes in research and development and their unique ways towards the establishment of knowledge-based economy. Both countries inherited a poor economic environment after gaining full independence but achieved rapid economic growth. Recently, both countries have been driven by the desire to take a leading role in creating knowledge-based economy, to build competitive advantage within the region and to sustain their high levels of development. Consequently, the governments had great ambitions to invest in research and development. Through the analysis of the development the article aims to reveal comparison of development stages concerning both economy and education with their outcomes and most recent challenges.

Keywords

Knowledge-Based Economy, Education, Internationalization, Human Capital, Economic Development

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3488
Construction, Validity And Reliability of Pre University Students Stress Inventory
Author(s): Norhisham Abdul Razak, Syed Sofian Syed Salim, Mohammad Nasir Bistamam      Pages: [509-521]
Abstract

The study aims to build, and acquire content validity and reliability of Pre University Students Stress Inventory. The Pre University Students Stress Inventory’s questionnaires aim at measuring the stress that students at the Foundation Level, Matriculation, Form Six and Pre University students in all Public Universities and Private Institutions of Higher Learning Suffer. Its theoretical basic is based on the theory of Reality by William Glasser (1965). It contains 42 items divided into 5 subscales. These subscales are categorized as follows: subscale 1, the desire for survival, sub-scale 2, the sense of belonging, sub-scale 3 is the desire for power, sub-scale 4 is the desire for freedom and sub-scale 5 is the desire for pleasure. Pre-University Students Stress Inventory content validity was assessed by 7 experts consisting of five lectures and two counselors. The pilot study involved 50 subjects made up of students at a Matriculation College as samples to check for reliability and validity.. Reliability value is .820 while the validity value is 0885 (88.5%). With these readings of the instrument’s reliability and validity, this study has been able to come up with a Pre-University Students Stress Inventory for use in the field of psychology in Malaysia.

Keywords

Validity and Reliability, Pre-University Students Stress Inventory

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3490
Application of Ivan Galamian Principles for Violin Learning through Malaysian Folk Tunes
Author(s): Mayya Musaeva, Clare Chan Suet Ching, Christine Augustine, Christine Augustine      Pages: [522-536]
Abstract

Early instruction in music is connected with the understanding of one's own culture. Kodaly associates it with a sense of belonging or a so-called ‘mother-tongue’ language. In the modern world, the influence of media threatens the sustainability of folk music heritage. To counter the influx of foreign culture into Malaysian violin beginners’ instruction there must be books based on profound teaching systems using traditional tunes made available. The music preferences and taste acquisition of a violin beginner are formed under the influence of folklore and composed music, which is foreign to the Malaysian violin students whereas popular traditional tunes are not reflected in the violin repertoire of those method books. The product of the research conducted at Universiti Pendidikan Sultan Idris was aimed at meeting the demands of the Malaysian violin teachers in terms of techniques as well as to serve as an agent for the sustainability of Malaysian folk heritage. Galamian’s violin method made the biggest impact on modern violin pedagogy. This paper expounds on methods of applying Galamian’s approaches through the selection and utilization of Malaysian folk songs as resource materials for the mentioned methodology as well as the interdisciplinary process of creating a violin method book.

Keywords

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3493
Flood Management Using Data Driver Index: A Case Study in Kelantan, Malaysia
Author(s): Tuan Siti Nuur Fatihah TUAN SOH, Mohd Khairul Amri KAMARUDIN, Hafizan JUAHIR, Muhammad Barzani GASIM, Siti Nor Fazillah ABDULLAH      Pages: [537-548]
Abstract

The deterioration of nature's quality is among the contributing factors to environmental disasters arises from human attitude, which greedily developed the necessities of life without evaluating the risk of environmental damage including natural disasters such as floods. This will be more serious and life-threatening due to the changing surface and sub-surface of soil structure by human activities. This has caused the rain balance and running water to be disrupted. The river basins that are experiencing the rapid development such as in Kelantan, Terengganu, Pahang and Johor, will serious face environmental problems. Hence, the aim of this study is to identify the level of flood disaster management preparation in Kelantan state, December 2014. It involves three levels of preparation which are before, during and after at eight districts in Kelantan. According to Kelantan Strategic Research Centre, large flood events are due to the overflow of the Kelantan River which is the main source for the population around the river basin. The flood events have recorded the value of public utilities and property losses of almost 1 Billion Malaysian ringgit. This research used group sampling as the survey method, where the questionnaire was distributed to 434 respondents who were involved in the flood. The data analysis method uses principal component analysis (PCA) to determine the index value (MOF =. ). The results of the analysis show that the highest indices of the pre flood recovery index is Mukim Melor, 1.11 while the lowest are Manek Urai and Ghucil, -0.62. The preparation during the Kadok flood is recorded as the highest at 0.96 and Ghucil the lowest, -0.80. While the post floods in Bunut Payung and Pasir Tumboh are recorded as 0.96 and -0.50 respectively. Hence, the documentation of flood management systems should be reconstructed at multi-tiered phases to minimize the management risk of natural disasters.

Keywords

Management preparation, Kelantan flood disaster 2014, Flood monsoon, Flood Management Index

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3494
The Current Practice of Data Management of Schools and District Education Offices: Is There a Need for a New Approach?
Author(s): Nor Hasbiah Ubaidullah, Zulkifley Mohamed, Aslina Saad, Jamilah Hamid, Nazre Abdul Rashid, Mohamadisa Hashim, Saira Banu Omar Khan      Pages: [549-565]
Abstract

Currently, many government agencies, such as schools and district education offices, are using manual methods to manage data, which are not only unreliable but also insecure. Even more alarming is that many schools do not have data backups, which surely will have serious repercussions if important data were lost or damaged in unfortunate events. Hence, this study was carried out to examine the current practice of data management in selected schools and a District Education Office (DEO), to determine the problems associated with the current practice, and to propose a new method to help improve data management of such organizations. The study used a qualitative approach using a semi-structured interview, in which eight school principals and one DEO officer were recruited for the interview. The findings showed that the current practice was both ineffective and inefficient, with many schools having no duplicated copies, as backups, of important data. Furthermore, duplicated copies of data made by some of the schools were largely in printed form. More revealingly, the interviewees indicated that they were concerned with the security and safety of their school data and information. Overall, the research findings reinforce the need to develop an information system that is not only reliable but also highly accessible. Hence, a framework was proposed to guide the development of a web-based information system with appropriate functional and non-functional features, with which practitioners, notably school administrators and education officers, could use to improve the current practice of data management in their schools and DEOs.

Keywords

: Data Management, Data Security, Development Framework, School Administrators And Education Officers, Web-Based Information System.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3495
Understanding Purchase Intention of Ready-to-Eat Food among Malaysian Urbanites: A Proposed Framework
Author(s): Shathees Baskaran, Salahuddin Ahmad Ayob, Ng Chun Howe, Nomahaza Mahadi      Pages: [566-579]
Abstract

Changes in life style have brought in profound variations in the purchase intentions among people. This change is even prominent among urban residents who are living a stressful life style and heavily depending on external supplies for their living. In view of this, ready-to-eat food has taken central attention among the urban residents and there are many factors driving such intentions. This conceptual paper will discuss about extrinsic factors that drives purchase intentions among urban residents in Malaysia. In order to investigate this phenomenon, several dimensions of extrinsic factors such as perceived price, perceived safety, perceived packaging, brand image and convenience will be discussed. Apart from that, the mediating effect of nutritional information interest will also be reviewed on the relationship between extrinsic factors and purchase intention. Eventually, this article will propose a conceptual framework that links extrinsic factors, purchase intention and nutritional information interest. Supporting literature about all constructs under study is also discussed in order to contextualize this study. Some direction into undertaking empirical study of this conceptual paper is also provided towards the end of the article.

Keywords

Extrinsic Motivation, Nutritional Information Interest, Purchase Intention, Rte Food, Urban Residents

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3496
Abstract

The current study aimed to identify the impact of Earnings Management on Financiers’ decisions, either those financiers are creditors or investors, and the role of the mediator variable, the Audit Quality, on the relationship between the independent and dependent variables. The study population consisted from manufacturing companies in Amman Stock Exchange for the period 2005-2009. In order to address the study aims, the researcher used descriptive statistical methods for all variables of the study and tested the hypotheses of the study using the multiple regression models. The study results revealed that there is no impact of earning management on financier decisions and there no impact for the mediator variable on the relationship between the independent and dependent variables. In regards to the control variables, we found that there is an impact of earning per share percentage on investor decision; in contrast there is no impact of growth and the firm size. In addition, there is an impact of growth percentage in creditor’s decision, while there is no impact on firm size or growth percentage.

Keywords

Earning management, financers’ decisions, Audit Quality, Firm size, Earning per share percentage, growth percentage.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3497
Key Challenges and Issues Consumer Face in Consuming Halal Product
Author(s): Dayang Haryani Diana Ag. Damit, Amran Harun, David Martin      Pages: [590-598]
Abstract

Halal businesses involving goods and services are experiencing an amazing growth. The Halal industry has become a lucrative industry contributing to an exceptional business opportunity for the industry players and entrepreneurs. Despite its great potential, especially its huge market covering local and international markets, the various challenges faced by the local industry has limit their performance on serving the halal market. Due to this constraint, consumers have misperception on the halal products availability in the market. Therefore, this study aims to review the consumers’ challenges and concern, particularly in consuming halal products. In addition, future recommendations in dealing with the consumers’ issues concerning the halal products are discussed and presented.

Keywords

Global Issue and Challenges of Halal, Misperception of Halal, Consumer Perception, Halal Products, Halal Industry

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3498
Digital Technology and Formalization of informal Businesses: A case of African Traditional Spiritualists
Author(s): Jude Kenechi Onyima, Nkechi Cordelia Ojiagu      Pages: [599-609]
Abstract

Digital technology is pervasively transforming all work sectors, linking people in the informal sector to formal opportunities and bridging all divides. However, its effect on formalization of informal enterprises and businesses that were denied a place in the formal economy is little understood. Most informal businesses that use digital technologies get formalized easily but whether the same thing can be said about some businesses like African traditional spiritualists that traditionally confined to informality is yet to be determined. The objectives of the study were to examine the extent of uptake of digital technologies among African traditional spiritualists as well as the effect of such uptake on their formalization status. Questionnaire was administered to one hundred and forty rainmakers, traditional priests/priestess, fortune teller, bone setters and herbalists from south east and south-south regions of Nigeria. Findings revealed that use of face book, email, smart phones and ATM was popular and that there is a strong correlation between uptake and propensity to formalize. It is recommended that digitization should form part of informal sector development strategy and that competence in digital technology should be treated as a necessity for today’s business success.

Keywords

Digital Technology, Informal Business, Business Formalization, African Traditional Spiritualists

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3501
Abstract

The paper examines that the supernatural elements found in the Malay movies DewiMurni 1950 directed by B.S. Rajhans, SelendangDelima 1958 directed by K.M. Basker and Gul Bakawali 1963 directed by B. Narayanan Rao which are heavily embedded with Indian elements. Analysis into the films’ repertoires have shown striking parallels and significant differences between the Malay films and its Indian versions. Dewi Murni is derived from Kalidasa’s Shakuntala. Excerpts from the Brahmavaivarta Purana and Ramayana are used in the narration of Selendang Delima which is the story of a nymph’s offspring who is cursed and subjected to cruelty. GulBakawali is obtained from a Persian story and deciphered to Hindustani in 1702 by Niphal Chand (Zainal Abidin Ahmad, 1942: 144). Sheikh Mohd. Ali bin Ghulam Hussein Alhandi (an Indian Muslim) is reponsible for translating Gul Bakawali from an Urdu / Hindi text. Elements that have come to be accepted as the culture of the Malay world is the outcome of Indianisation in the region (Noor 2005: 32). One has to agree with Farish Noor when he states ‘that the Malay world has a number of lasting legacies’ (Noor 2005: 32). The pluralist culture that is now inherent amongst the Malays was deepen through a long process of socio-cultural growth and exposure to other traditions. As such, it is not surprising that encounters between native cultures namely Hinduism and Islam in their daily routines were a part of the lives of the local Malay people in the past. The study on the films Dewi Murni, Gul Bakawali and Selendang Delima illustrate that a fusion of culture produces films that is able to withstand the test of time and that cultural convolution is possible.

Keywords

Supernatural Elements

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3502
Attitude towards Counterfeit of Luxury Brands: A Research on Consumers in Turkey
Author(s): Ismail Tamer Toklu, Salih Baran      Pages: [618-632]
Abstract

Production and purchase of counterfeits are increasing in Turkey. Trade in counterfeits has reached record levels since counterfeiting is a significant economic phenomenon. Consumers mostly prefer such products mainly because of being much cheaper than their originals. Turkey, which is among the main production base of the branded goods, has competitive advantage with qualified labour and location since it is already in customs union with Europe. Although the officials work hard to combat with these illegal ventures, consumers may want to benefit from counterfeits of the branded goods by paying less for the quality and prestige. Demand is the main driver behind the supply side. The purpose of the research is to reveal the motivations that influence the demand side. The impacts of the antecedents namely fashion consciousness, perceived value, perceived risk, ethical consciousness on attitude towards counterfeits and willingness to purchase for counterfeits of luxury brands are examined on Turkish consumers. Total 207 respondents selected by convenience sampling method took part in the survey by using face to face interview carried out in Eastern Black sea region in Turkey. SPSS v.23 and SmartPLS 3 Structural Equation Modelling were both used in analysing the data. Main finding is perceived value positively and ethical consciousness negatively impact attitude towards counterfeit and willingness to purchase of counterfeit. Moreover, attitude towards counterfeit positively impacts willingness to purchase. In opposite to that, fashion consciousness and perceived risk do not have impact on attitude towards counterfeit and willingness to purchase. Practitioners taking into account the findings in their marketing communication may benefit for their branding strategy.

Keywords

Brand, Counterfeit, Consumer behaviour, Willingness to Purchase

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3503
Change of Mazhab (School of Thought): The Effects on Inheritance in Islamic Family Law
Author(s): Nizaita Omar, Zulkifly Muda      Pages: [633-642]
Abstract

Muslim scholars unanimously agreed that a Muslim can inherit the legacy of the deceased who is a Muslim without looking at gender status or position in society or rank of piousness possessed by the deceased and the beneficiaries. Muslim scholars also agreed that non-Muslims are not prohibited from inheriting the deceased's estate according to rules of inheritance in their religion, provided that they possess the same religion. However, there are discussions by Muslim jurists as regards to the inheritance between a Muslim and a non-Muslim. The issue of inheritance, as well as other issues regarding fiqh, is exposed to differences of opinions among scholars from different schools of thought (mazhab). This article comes to discuss change of mazhab, its effect on inheritance. In the end of this article, the study towards to the practiced law and some relevant cases in inheritance in Malaysia will be carried out. This research uses the methodology of library research which is applying qualitative approach of exploratory and descriptive. It is using method of content analysis technique in examining the data. Hence, the data of this research are collected through library research methods and consequently been processed, organized and analyzed. They are taken from journals, seminar proceedings, scientific magazines, printed media, electronic media, internet, and others.

Keywords

Inheritance, Fiqh, School of Thought (Mazhab), Effect, Islamic Family Law.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3504
Abstract

The purpose of this study is to introduce tourism to a small-open growth with endogenous wealth and human capital. We develop the model on the basis of the Solow-Uzawa growth model, Arrow's learning by doing, the literature of small-open economic growth models, and ideas from tourism economics. The economy consists of one service sector and one industrial sector. International tourists and domestic residents consume non-traded goods and services. We introduce endogenous land distribution between housing and supply of services. The production side is based on the traditional growth theories, while the household behavior is described by an alternative utility function proposed by Zhang (1993). We simulate the motion of the national economy and examine effects of changes in some parameters. The comparative dynamic analysis with regard to the rate of interest, the price elasticity of tourism, the global economic condition, the total productivities of the industrial and service sectors, the impact of tourism on human capital accumulation, and the propensity to save provides some important insights into the complexity of open economies with endogenous wealth and human capital.

Keywords

Tourism, Price Elasticity of Tourism, Wealth Accumulation, Endogenous Human Capital, Elastic Labor Supply

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3505
Interrelationship among Corporate Image, Service Quality, Customer Satisfaction, and Customer Loyalty: Testing the moderating impact of Complaint Handling
Author(s): Muhammad Shahid Iqbal, Masood Ul Hassan, Shumaila Sharif, Ume Habibah      Pages: [667-688]
Abstract

Banking sector strives to retain their customers by satisfying their needs and try to develop long term strategies in order to form satisfied and loyal customers base. Service quality and corporate image are significant elements contribute towards customer’s satisfaction and loyalty. Therefore, current study attempts to investigate the relationship among Corporate Image, Service Quality, customer satisfaction and customer loyalty with the moderating impact of complaint handling. By adopting convenience sampling technique, data was collected through self-administered questionnaire from 213 banking sector customers. Hypothesized relationships in conceptual model were analyzed through statistical package for social sciences (SPSS). The findings unveiled that corporate image and service quality have a significant influence on customer loyalty via customer satisfaction. Moreover, moderating effect of complaint handling on the relationship of customer satisfaction and customer loyalty is evidenced from the current study. This study offers a greater understanding of the underlying processes (i.e., corporate image and service quality) which works through to contribute towards customer loyalty by customer satisfaction.

Keywords

Complaint Handling, Service Quality, Corporate Image, Customer Satisfaction, Customer Loyalty.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3506
Does School Quality Matter? A Comparative Analysis of Provision of Services in Government Primary Schools of Rawalpindi Division
Author(s): Alia Shaheen, Irfan Nawaz, Rida Akhtar, Shjeeah Javaid, Sidra Matloob      Pages: [689-703]
Abstract

The purpose of the study was to know the conditions and services of primary Government Schools across four districts (Jhelum, Chakwal, Attock and Rawalpindi) of Rawalpindi division, for consecutive three years (2012-2015). Using District Profile Education surveys from 2012 to 2015, it was found that there is a decline in performances by primary schools. The trend shown by chakwal was poor of all. As far as building conditions for schools, availability of electricity and drinking water along with other facilities at primary schools are concerned, Rawalpindi and Jhelum district declined in each variable (school building condition, lack of latrines, boundary wall around school and drinking water). However, Attock district has shown favorable trend from year 2012-2015 with improved condition for primary schools. In light of the above findings, it is recommended that there is a dire need to improve the school infrastructure and to ensure the child friendly environment in order to bring as well as stay children in the school to complete their study.

Keywords

Child education, Government Services, Quality Education, Primary School Infrastructure

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3507
Burnout in Nurses at a Referral Hospital in Western Kenya
Author(s): Rael Wahu Gichara      Pages: [704-715]
Abstract

Prolonged occupational stress is associated with burnout. Nurses are especially vulnerable to burnout. However, the frequency and factors that promote burnout in Kenya Nurses have not been conclusively. 379 (198 female and 181 male) nurses working in a referral hospital in Western Kenya were recruited to participate in this study. Bio-demographic data including the age, gender, marital status, work experience and religion of the participants was obtained using a questionnaire. In addition, The Maslach Burnout Inventory (MBI) that examines the three domains of burnout: emotional exhaustion, depersonalization and reduced personal accomplishment were used to assess the frequency of burnout. In addition, the relative contribution of factors promoting burnout was also examined. Most of the respondents were youthful; that is within the 25-35 age bracket (46%, n=174) whereas only 4%, n=15 of the respondents were above 55 years. In addition, most of the nurses were veterans with more than 6 years working experience. Furthermore, respondents experienced high levels of emotional exhaustion and diminished personal accomplishment ranging 21-40%. In addition, respondents also experienced moderate levels of emotional exhaustion, depersonalization and diminished personal accomplishment (57-85%). Long working hours significantly contributed to burnout in female nurses compared to male nurses (46 vs. 24; P<0.05, for female vs. male nurses respectively. In addition, there were gender differences in factors promoting burnout that is: high motivation, low pay, work overload and lack of professional support. However, these differences were not statistically significant. In conclusion, nurses experienced moderate levels of burnout. A combination of overload and low pay is fueling burnout nurses.

Keywords

Burnout, Nurses, Maslach Burnout Inventory, Performance

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3508
Determinants of Audit fees in a Developing Economy: Evidence from Ghana
Author(s): Alhassan Musah      Pages: [716-730]
Abstract

Audit fee studies, being a tool to assist negotiation between auditors and clients are regularly undertaken all over the world and essentially stem on the factors prevalent in the specific auditing/accounting environments. The purpose of the study was to examine the determinant of audit fee with empirical evidence from the Ghana stock exchange. Specifically, the study examined audit fee determinant which included the client size, profitability measured by ROA, LOSS, client risk measured by debt ratio, YEAR (season) and MNC. Using the Simunic (1980) model, this study reveals that client’s size of business, international recognition, affiliation of audit firms (Big four firms) and profitability are significant determinants of audit fee in Ghana. Results in study indicate that ignorance of risk factor by the auditors may pose serious threat to fame and reputation of audit firm along with indication of feeble legal regime in Ghana. The results of the study have significant implications for auditors and firms in negotiating audit fees in Ghana. The results of this study is unique as it is the first study that comprehensively examines determinants of audit fees on listed firms in Ghana

Keywords

Audit fees, Audit Risk, Developing Economy, Ghana

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3510
Development Phase of Traditional Dance in the State of Perak, Malaysia: A Literature Review
Author(s): Muhammad Fazli Taib Saearani, Abdul Hamid Chan, Nur Nabila Michael Luang Abdullah      Pages: [731-737]
Abstract

This paper aims to review literature regarding the development phase of traditional dance in the state of Perak, Malaysia. This development phase will be looked into by reviewing Perak’s history, with a focus on the art of Malay traditional dance. Based on this literature review, it is found that there is difficulty in finding reference materials on the traditional dance of Perak as there is a lack of documentation. Parts of the literature being reviewed include (i) the history of Perak, (ii) culture in general, (iii) traditional arts in Perak, and (iv) traditional dance in Perak. Each topic is discussed, exploring the existence of the art of traditional dance in Perak that brought about cultural symbols in each area of the state. In this paper, cultural symbol refers to traditional dance, that went through a development phase in Perak and was passed down generation by generation until today, has evolved due to sociological factors among the people of Perak. Therefore, efforts to strengthen the development of traditional dance in Perak is of significant importance to ensure that this art form can still be witnessed in the future.

Keywords

Malay Traditional Dance, Culture, Arts, Perak, Malaysia

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3511
Islamic Law on Gambling and Some Modern Business Practices
Author(s): Atikullah Abdullah      Pages: [738-750]
Abstract

Although the prohibition of gambling is very clear in Islam its concrete phrasal definition is not provided in any of its original sources. Hence Islamic scholars throughout the centuries have been formulating the definition based on their understanding of the textual evidence concerning gambling. Since the definitions provided by the past scholars directly correspond to certain activities existed in their days, it is crucial to analyze the definitions and apply it to some form of modern activities suspected to resemble gambling in one way or another. For this purpose, this paper will use descriptive content analysis methods by analyzing some views of the Islamic scholars regarding the definitions and elements of gambling as appeared in some of the Quranic commentaries and Islamic law treatises. The findings will then be applied to some current business activities such as insurance and speculation in stock and commodities markets. The study found that some of these activities do have some elements of gambling but they are not enough to turn these activities into gambling per se. In addition, there are several measures can be executed to prevent such activities turning into plain and pure gambling.

Keywords

Islamic law, Qimar, Gambling, Insurance, Speculation.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3512
Abstract

This study is to look into the leadership and management commitment of logistics service firms in Malaysia towards improving their logistics service performance by adopting the green logistics practices. As concern for many environmental issues that arises nowadays, logistics service firms must look more seriously of the logistics associated external costs mainly with the climate change, air pollution, noise pollution, land use, vibration, accidents and wastes. Apart from reducing the logistics costs as their focus, the world is concern about the issue of climate change and the increasing of carbon dioxide (CO2) emission from the operations of various transportation modes, especially on the road freight. Several researches conducted over a decade found out that human activities are releasing huge amounts of greenhouse gases into the atmosphere which had increase the greenhouse effect and warming the climate. In facing global warming and limited amount of energy resources, initiatives on green saving and low carbon emission of road transport service are among the major policy objectives that need to be implemented in Malaysia. Considering these externalities not only help the logistics service firms to reduce their operational costs but also helps to keep the globe green. The logistics services provided must be able to satisfy customer’s demand and most importantly, to come out with better solutions and new ideas to cope with the pace evolution in the manufacturing industry. This study adds to the existing literature by explaining conceptually the linkage between leadership and management commitment towards logistics performance improvement by adopting the green logistics practices.

Keywords

Leadership, Management Commitment, Logistics Performance, Green Logistics.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3513
Review Paper on the Commitment to Service Quality and Relationship with other Constructs
Author(s): Munwar Hussain Pahi, Kamal Ab. Hamid, Nighat Moin      Pages: [765-775]
Abstract

In the service sector scenario there are several challenges and changes face by the organization where commitment of service quality plays important role in reaching the service organization goals by delivering the better service to customers. This literature review paper summarized the previous literature on the commitment to service quality. Review base on the published articles and papers over 30 years, our research covers various research areas perspectives on commitment to service quality. This literature review bring to better understanding commitment to service quality and indicated that there is hug gape in the literature and ignore the this constructs.

Keywords

Review Paper, Commitment to Service Quality

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3514
Abstract

This study examines the Relationship between Job characteristics and job satisfaction among employee in the general media sector. Job characteristics (i.e., Task variety, Task identity, Task significance, autonomy, and feedback) were tested as predictors of job satisfaction by using three critical psychological states as mediator variables. Data were collected from 103 employees working in many different sections by using JDS survey. Consistent with studies conducted in this domain SPSS was the basic tool especially hierarchical regression analyses. The study revealed that all job characteristics dimension was positively related to job satisfaction, and three CPS. And for mediation role we found all three CPS variable play this role but with different rates.

Keywords

Job Characteristics, Critical Psychological States, Job Satisfaction

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3515
Development of Organization Networks Towards Knowledge Management Excellent- From University of Agroscience Malaysia (UCAM) Perspective
Author(s): Muhd Nazri Muhamad Noor, Alwi Mohd Yunus, Mohd Ridwan Seman @ Kamarulzaman      Pages: [787-798]
Abstract

This paper discussed about the knowledge management perspective-focuses on College University of Agroscience Malaysia UCAM elaborate the reasons on knowledge management initiatives, processes and implementations in an organizations. Many organizations (private or government) have invested heavily in knowledge management with the aim to build a knowledge capability and use it to achieve a competitive advantage. Research has shown, however, that not all knowledge management projects succeed. This paper has integrated studies on the impediments to knowledge management into a theoretical framework. Based on this framework First highlights the knowledge management itself. Secondly also included some scenarios raw situations and examples on the reasons and process, procedures and method on how to captured both tacit and explicit knowledge. This paper ended with simple conclusion and references for future readings

Keywords

Knowledge Management, Organization Knowledge and Information and Information Technology

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3517
The Changing Roles of Librarians as Knowledge Manager in Academic Institutions: Empowerment and Advocacy
Author(s): Noor Alia Hanim Mohamad Hassan, Alwi Mohd Yunus, Ahmad Nazri Mansor      Pages: [799-810]
Abstract

This case study made in a government organization academic background. Knowledge management is not one discipline. Rather, it is the integration of a variety of business and fields of study. focused knowledge management in libraries. It provides an overview of some of the terms and concepts, explains the framework, provide examples of how to use it, and explore various potential application areas. Pressure knowledge management tools and techniques have maneuvered to share knowledge through communication and collaboration tools that determine the transition from process to practice.

Keywords

Knowledge Management, Information Management, Retrieval-Ware, Web-Based Tool.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3518
Investigation of Knowledge Management Practices among academicians at Bahagian Teknologi Pendidikan Negeri (BTPN) Selangor and MARA Higher Education Institute: A Comparative Study
Author(s): Nor Ahmad Khamzah, Shamsiah Hussin, Sharifah Rafidah Wan Bagus, Sarah Md. Sah, Alwi Mohd Yunus      Pages: [811-825]
Abstract

The aim of this study was to investigate the knowledge management practices among academicians that focus on higher education and school organization. This paper focused on MARA organizations and Bahagian Teknologi Pendidikan Negeri (BTPN) Selangor. The study looked at the activities and programs conducted in both organizations in implementing knowledge management in their respective organizations. The study methodology using qualitative that was conducted by interviewing academicians consisting of lecturers, teachers and those who have more than 10 year experiences in the academic field as well as observation and documents review. The results showed that the practice of knowledge management, knowledge management tools and techniques and the sharing of knowledge that run between the two organizations through the comparison that has been made.

Keywords

Knowledge, Knowledge Management Practices, Organization Learning, Knowledge Management Process

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3519
Abstract

Knowledge management in academic institution become an essential tool to ensure the new knowledge, ideas and innovation is continuously build up to enhance the institution’s performance and achievements. Knowledge harvesting is a practical method to design and implementing in academic institution in order tacit knowledge can be managed and use effectively. The purpose of the study is to identify the nature of the tacit knowledge that is already exist in the academic institution specifically at Kolej Kemahiran Tinggi MARA (KKTM) Kemaman. Qualitative research methodology has been designed through interview, survey and document review to gather data and analysis the research study. The study then come out with the recommendations focusing on the knowledge harvesting framework and KM tools in empowering knowledge sharing culture in the institution.

Keywords

Knowledge Management, Knowledge Harvesting, Tacit Knowledge, Knowledge Sharing.

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3520
Tapping Tacit Knowledge for Developing Organizations’ Competitive Advantages: Public Sector’s View
Author(s): Hazlin Selamat, Alwi Mohd Yunus      Pages: [849-862]
Abstract

This paper review the activities of tapping tacit knowledge in public sector in order to help the organizations formulate their strategies towards its relevancy. The study reviews the relationship of tacit knowledge and innovation towards organization’s competitive advantages based on the information about current situation, progress and process of activities in public sector. Also included a brief conclusion and variety sources of references cited for better understanding and clear thoughtful.

Keywords

Tacit Knowledge, Competitive Advantage, Innovation, Public Sector

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3521
Technology Acceptance in Healthcare Service: A Case of Electronic Medical Records (ERM)
Author(s): Anuar Mohamamad, Alwi Mohd Yunus      Pages: [863-877]
Abstract

This study extends applicability of the Technology Acceptance Model (TAM) to test user acceptance of EMR in the hospital. This study aims to assess the EMR characteristics which could affect the healthcare profession’s belief in accepting the usage of EMR in UiTM Medical Specialist Centre, Malaysia (UiTMMSC), Malaysia. Besides measuring the effectiveness of the system towards the organization’s excellence, this study expected to guide the UiTMMSC management in structuring the initiatives to promote the EMR usage among the healthcare professions. The significant of this study is to ensure future research by expanding the similar topic of research with the exploration on specific EMR characteristics or healthcare profession’s belief by focusing of particular programs for detail assessment.

Keywords

Electronic Medical Record, Healthcare, Perceived Usefulness, Perceived Ease Of Use, Technology Acceptance Model

Full Text :PDF DOI: 10.6007/IJARBSS/v7-i11/3522