Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

To Investigate the Relationship between Job Demand, Job Resources and Job Performance: An Examination of Mediating Variables

Anila Fatima, Abeera Matloob, Muhammad Afaq Hussain Khan

http://dx.doi.org/10.6007/IJARBSS/v9-i11/6539

Open access

The goal of this study is to analyze and explore the relationship between job Demand, job Resources and job Performance through mediating variables work engagement and job security The data were collected from services sector in Pakistan form different sector through simple random sampling. The sample size was consisted of 320 respondents. The instrument used was structured questionnaires. SPSS 23 was used to assess the direct and indirect relationship between variables. Study concludes that there is positive direct link between job resources, job demand and job performance. While job security and work engagement positively mediated the relation between job demand, job performance and job resources. The findings of this study can be helpful for employers in making betterment in their performance. However, it shall also support as a basis of reference for future research and investigation.

Ahammad, M. F., Tarba, S. Y., Liu, Y., & Glaister, K. W. (2016). Knowledge transfer and cross-border acquisition performance: The impact of cultural distance and employee retention. International Business Review, 25(1), 66-75.
Anis, A., Nasir, A., & Safwan, N. (2011). Employee retention relationship to training and development: A compensation perspective. African Journal of Business Management, 5(7), 2679.
Ashill, N. J., Rod, M., & Carruthers, J. (2008). The effect of management commitment to service quality on frontline employees' job attitudes, turnover intentions and service recovery performance in a new public management context. Journal of Strategic Marketing, 16(5), 437-462.
Bakker, A., Demerouti, E., & Schaufeli, W. (2003). Dual processes at work in a call centre: An application of the job demands–resources model. European Journal of work and organizational psychology, 12(4), 393-417.
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career development international, 13(3), 209-223.
Bakker, A. B., Demerouti, E., Taris, T. W., Schaufeli, W. B., & Schreurs, P. J. (2003). A multigroup analysis of the job demands-resources model in four home care organizations. International Journal of Stress Management, 10(1), 16.
Bakker, A. B., & Leiter, M. P. (2010). Work engagement: A handbook of essential theory and research: Psychology press.
Beehr, T. A., Jex, S. M., Stacy, B. A., & Murray, M. A. (2000). Work stressors and coworker support as predictors of individual strain and job performance. Journal of organizational behavior, 21(4), 391-405.
Blau, P. (1964). Exchange and power in social life Wiley New York.
Braine, R. D., & Roodt, G. (2011). The Job Demands-Resources model as predictor of work identity and work engagement: A comparative analysis. SA Journal of Industrial Psychology, 37(2), 52-62.
Buys, C., & Rothmann, S. (2010). Burnout and engagement of reformed church ministers. SA Journal of Industrial Psychology, 36(1), 1-11.
Conway, N., & Coyle?Shapiro, J. A. M. (2012). The reciprocal relationship between psychological contract fulfilment and employee performance and the moderating role of perceived organizational support and tenure. Journal of occupational and Organizational Psychology, 85(2), 277-299.
Coyle-Shapiro, J. A., & Shore, L. M. (2007). The employee–organization relationship: Where do we go from here? Human resource management review, 17(2), 166-179.
Debus, M. E., Probst, T. M., König, C. J., & Kleinmann, M. (2012). Catch me if I fall! Enacted uncertainty avoidance and the social safety net as country-level moderators in the job insecurity–job attitudes link. Journal of Applied psychology, 97(3), 690.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied psychology, 86(3), 499.
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied psychology, 86(1), 42.
Fairlie, P. (2011). Meaningful work, employee engagement, and other key employee outcomes: Implications for human resource development. Advances in Developing Human Resources, 13(4), 508-525.
Fried, Y., Shirom, A., Gilboa, S., & Cooper, C. L. (2008). The mediating effects of job satisfaction and propensity to leave on role stress-job performance relationships: Combining meta-analysis and structural equation modeling. International Journal of Stress Management, 15(4), 305.
Fried, Y., Slowik, L. H., Shperling, Z., Franz, C., Ben-David, H. A., Avital, N., & Yeverechyahu, U. (2003). The moderating effect of job security on the relation between role clarity and job performance: A longitudinal field study. Human Relations, 56(7), 787-805.
Glaser, D. N., Tatum, B. C., Nebeker, D. M., Sorenson, R. C., & Aiello, J. R. (1999). Workload and social support: Effects on performance and stress. Human Performance, 12(2), 155-176.
Goodman, S. A

In-Text Citation: (Fatima, Matloob & Khan, 2019)
To Cite this Article: Fatima, A., Matloob, A., Khan, M. A.H. (2019). To Investigate the Relationship between Job Demand, Job Resources and Job Performance: An Examination of Mediating Variables. International Journal of Academic Research in Business and Social Sciences, 9(11), 159–175.