Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Translation, Validity and Reliability of Roles Conflict and Roles Ambiguity Inventory (RCRAI) among Trainee Counselors in Public Universities in Malaysia

Suhaili Arifin, Siti Salina Abdullah, Noor Syamilah Zakaria, Wan Marzuki Wan Jaafar, Zuhda Hussain

http://dx.doi.org/10.6007/IJARBSS/v11-i12/11833

Open access

The Roles Conflict and Roles Ambiguity Inventory (RCRAI) is developed by Olk & Friedlander (1992) to measure the roles conflict and roles ambiguity experienced by trainee counselors in the clinical supervision. The purpose of this study was to translate RCRAI from English to Malay language, then to access the validity and reliability of the inventory within the Malay culture. This study used the back translation methods as suggested by Brislin, Lonner, and Thondike (1973). There were six translator panels appointed to conduct the translation process. The items in RCRAI were translated from English into Malay version according to local values and cultures by three panels, and then retranslated into original language by the remainder. Subsequently, the RCRAI in the Malay version was evaluated by four other experts to validate its contents. Next, the reliability analysis of RCRAI was conducted to trainee counselors at UPSI n=30, meanwhile in the real study, the analysis was run on nine public universities in Malaysia namely UPSI, UM, USIM, UPM, UUM, UMT, UIAM, UNIMAS, and UMS with the number of sample n=204. The result revealed the coefficient value of content validity obtained for each item is high with maximum value =.95 and minimum value =.78, while the coefficient value for each sub scale was also high with roles conflict =.87 and roles ambiguity =.90. Finally, the reliability value of RCRAI in the pilot study for roles conflict ?=.78 and roles ambiguity ?=.86; whereas in the actual study, the roles conflict and roles ambiguity were respectively ?=.95 and ?=.95 respectively. Conclusively, this study proved empirically that the RCRAI translation has succeeded, reliable and valid for Malaysian trainee counselors.

Ahmed, U., Majid, A. H. A., & Zin, M. M. (2016). Moderation of meaningful work on the relationship of supervisor support and coworker support with work engagement. The Journal of Business, Economics, and Environmental Studies (JBEES), 6(3), 15-20.
Kaunselor, A. (1998). Akta 580, Undang-undang Malaysia. Kuala Lumpur. PNMB.
Arifin, S., Noah, S. M., Jaafar, W. M. W., & Zakaria, N. S. (2019). The influence of the role conflict and role ambiguity towards counseling competency in supervision among trainee counselors in Malaysia. International Journal of Academic Research in Progressive Education and Development, 8(4), 77-90.
Bernard, J. M., & Goodyear, R. K. (2019). Fundamentals of clinical supervision. (6th ed.). Upper Saddle River, NJ: Pearson.
Bordens, K., & Abott, B. B. (2014). Research design and methods: A Process approach. (9th ed.). New York, NY: McGraw –Hill.
Bornsheuer-Boswell, J.N., Polonyi, M.M., & Watts, R.E. ( 2013). Integrating Alderian and integrated developmental model approaches to supervision of counseling trainees. The Journal of Individual Psychology, 66 (4), 328-343.
Bradley, L. J., & Ladany, N. (2001). Counselor supervision: Principles, process and practice (3rd ed.). New York: Brunner-Routledge.
Brislin, R. W., Lonner, W. J., & Thorndike, R. M. (1973). Cross-cultural research methods. New York: John Wiley & Sons.
Cohen, L., Mannion, L., & Morrison, K. (2007). Research Methods in education. (6th ed.). Abingdon: Routledge.
Creswell, J. W. (2008). Educational research: Planning, conducting, and evaluating quantitative and qualitative research (3rd ed.). Upper Saddle River, NJ: Pearson Education, Inc.
Creswell, J. W. (2012). Educational research: Planning, conducting and evaluating quantitative and qualitative research (4th ed.). Boston: Pearson Education.
Ellis, M. V., Hutman, H., & Chapin, J. (2015). Reducing supervisee anxiety: Effects of a role induction intervention for clinical supervision. Journal of Counseling Psychology, 62(4), 608–620. https://doi.org/10.1037/cou0000099
Hess, A. K., Hess, K. D., & Hess, T. H. (2008). Psychotherapy supervision: Theory, research, and practice. Hoboken, NJ: Wiley.
Holloway, E. L. (1984). Outcome evaluation in supervision research. The Counseling Psychologist, 12, 167-174.
Kementerian Pengajian Tinggi Malaysia. ( 2011). Hala tuju bidang kaunseling di Malaysia. Serdang. Universiti Putra Malaysia.
Kulp, L. E. (2012). Supervision Factors that Predict Trainee Role Conflict and Role Ambiguity. (Doctoral Dissertation The Lehigh University) Digital Dissertation 1334.
Ladany, N., & Friedlander, M. L. (1995). The relationship between the supervisory working alliance and trainees' experience of role conflict and role ambiguity. Counselor Education and Supervision, 34(3), 220–231. https://doi.org/10.1002/j.1556-6978.1995.tb00244.x
Ladany, N., & Malouf, M. A. (2010). Chapter 15, Understanding and conducting supervision research. 353- 388 in Ladany, N., & Bradley, L.J. (2010). Counselor supervision. (4th ed.). Routledge, Taylor & Francis Group, New York.
Lembaga Kaunselor Malaysia (2015). Piawaian dan Kelayakan Latihan Kaunselor. Putrajaya: Lembaga Kaunselor.
Olk, M., & Friedlander, M. L. (1992). Role conflict and ambiguity in the supervisory experience of counselor trainees. Journal of Counseling Psychology, 39, 389-397.
Pallant, J. (2010). SPSS survival manual (1st ed.). Buckingham Open University Press.
Polit, D. F., Beck, C. T., & Owen, S. V. (2007). Is the CVI an acceptable indicator of content validity? Appraisal and recommendations. Research in Nursing & Health, 30 (4), 459-467.Ronnestad, M. H., & Skovholt, T. M. (1993). Supervision of beginning and advanced graduate students of counseling and psychotherapy. Journal of Counseling & Development, 71(4), 396–405. https://doi.org/10.1002/j.1556-6676.1993.tb02655.x
Noah, S. M. (2011). Reka bentuk penyelidikan: Falsafah, teori dan praktis. Serdang: Universiti Putra Malaysia.
Stoltenberg, C. D., & McNeill, B. W. (2010). IDM supervision: An integrative developmental model for supervising counselors and therapists (3rd ed.). Routledge/Taylor & Francis Group.
West, W. (2004). Learning from a qualitative study into counseling supervision: listening to supervisor and supervisee. Counseling and Psychotherapy Research, 4 (2), 20- 26.

In-Text Citation: (Arifin et al., 2021)
To Cite this Article: Arifin, S., Abdullah, S. S., Zakaria, N. S., Jaafar, W. M. W., & Hussain, Z. (2021). Translation, Validity and Reliability of Roles Conflict and Roles Ambiguity Inventory (RCRAI) among Trainee Counselors in Public Universities in Malaysia. International Journal of Academic Research in Business and Social Sciences, 11(12), 944–955.