Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Influence of Telework Motivation and Self Efficacy on Employee’s Job Performance during Working from Home

Intan Nurul’ain Mohd Firdaus Kozako, Mohd Faiez Suhaimin, Atiela Amran, Nooradzlina Mohd Pauzi, Azwan Shah Aminuddin

http://dx.doi.org/10.6007/IJARBSS/v12-i9/14228

Open access

Since the pandemic Covid-19, the telework arrangement has played a significant role in Malaysia and has become one of the mechanisms to ensure business continuity. The changes in working arrangement somehow affected most of the employees as they need to adapt quickly to telework environment. This study aims to identify the relationship between teleworker’s motivation and self-efficacy on their job performance. Survey data was collected from 369 academicians who are working from home during the Covid-19 pandemic. The results of this study reveal that there is a significant positive relationship between teleworker’s motivation and self-efficacy on their job performance. In addition, both teleworker’s motivation and self-efficacy variable is perceived as the most important factor that affects the teleworker’s job performance. These factors need to be focused on to ensure the effectiveness of telework environment. On the other hand, the findings from this study have contributed to the significant development of WFH policies and guidelines for the company’s practices in ensuring employees performed their job expectations regardless of the conventional office setting. Future studies suggested to study other characteristics that affect employees’ job performance during working from home. Meanwhile, the organization may consider making working from home an option for academicians after moving into the endemic phase.

Azmy, A. (2022). Effect of Compensation and Organizational Commitment on Employee Performance During WFH at Digital Company. Jurnal Economia, 18(1), 70-88. https://doi.org/10.21831/economia.v18i1.44949.
Bandura, A. (1986). The Explanatory and Predictive Scope of Self-Efficacy Theory. Journal of Social and Clinical Psychology, 4(3). https://doi.org/10.1521/jscp.1986.4.3.359
Bloom, N., Liang, J., Roberts, J., & Ying, Z. J. (2015). Does Working from Home Work? Evidence from a Chinese Experiment. The Quarterly Journal of Economics, 130(1), 165–218. https://doi.org/10.1093/qje/qju032
Cattelino, F., Morelli, M., Baiocco, R., Chirumbolo, A. (2019). From external regulation to school achievement: The mediation of self-efficacy at school. Journal of Applied Developmental Psychology, 60, 127-133.
https://doi.org/10.1016/j.appdev.2018.09.007
Eversole, B. A. W., Venneberg, D. L., & Crowder, C. L. (2012). Creating a Flexible Organizational Culture to Attract and Retain Talented Workers Across Generations. Advances in Developing Human Resources, 14(4), 607–625.
https://doi.org/10.1177/1523422312455612
Feeney, M. K., & Stritch, J. M. (2019). Family-friendly policies, gender, and work–life balance in the public sector. Review of Public Personnel Administration, 39(3), 422–448. https://doi.org/10.1177/0734371X17733789
Fujii, K. (2020). Workplace motivation: Addressing telework as a mechanism for maintaining employee productivity. Portland State University, 1–36.
https://doi.org/10.15760/honors.912
Hashim, R., Bakar, A., Noh, I., & Mahyudin, H. A. (2020). Employees’ Job Satisfaction and Performance through working from Home during the Pandemic Lockdown. Environment-Behaviour Proceedings Journal, 5(15), 461-467.
https://doi.org/10.21834/ebpj.v5i15.2515
Judge, T. A., & Bono, J. E. (2001). Relationship of Core Self-Evaluations Traits—Self-Esteem, Generalized Self-Efficacy, Locus of Control, and Emotional Stability—With Job Satisfaction and Job Performance: A Meta-Analysis. Journal of Applied Psychology, 86, 80-92. https://doi.org/10.1037/0021-9010.86.1.80
Kahya, E. (2009). The effects of job performance on effectiveness. International Journal of Industrial Ergonomics, 39(1), 96-104.
https://doi.org/10.1016/j.ergon.2008.06.006
Kline, P. (1999). The Handbook of Psychological Testing (2nd ed.). London: Routledge.
Li, L., & Lin, T. T. (2019). Smartphones at work: A qualitative exploration of psychological antecedents and impacts of work-related smartphone dependency. International Journal of Qualitative Methods, 18, pp 1-12.
https://doi.org/10.1177/1609406918822240
Morikawa, M., Fukao, K., Hoshi, T., Kodama, N., & Miyakawa, D. (2020). Productivity of Working from Home during the COVID-19 Pandemic: Evidence from an Employee Survey. https://doi.org/10.1111/ecin.13056
O'Neill, T. A., Hambley, L. A., Greidanus, N. S., MacDonnell, R., & Kline, T. J. (2009). Predicting teleworker success: An exploration of personality, motivational, situational, and job characteristics. New Technology, Work and Employment, 24(2), pp 144–162. https://doi.org/10.1111/j.1468-005X.2009.00225.x
Pallant, J. (2011). SPSS survival manual: A Step-by-Step Guide to Data Analysis Using the SPSS Program. Berkshire: Open University Press.
Prihadi, K. D., Lim, E. S., Chan, K. C., Lee, S. M., & Ridwan, A. (2021). Efficacy of working from home among urban professionals in Malaysia during the pandemic: The robust predictive role of mattering. International Journal of Public Health Science, 10(1), pp 215-220. https://doi.org/10.11591/ijphs.v10i1.20736
Rupietta, K., and Beckmann, M. (2018). Working from Home: What Is the Effect on Employees’ Effort?. Schmalenbach Business Review 70(1), pp 25–55.
https://doi.org/10.1007/s41464-017-0043-x
Salkind, N. J. (2012). Exploring research. Boston: Pearson.
Saludin, N. A., Karia, N., & Hassan, H. (2020). Working from Home (WFH): Is Malaysia ready for digital society? Entrepreneurship Vision 2020: Innovation, Development Sustainability, and Economic Growth - Proceedings of the 20th International Business Information Management Association Conference, IBIMA 2013, 981–989.
Susilo, D. (2020). Revealing the Effect of Work-From-Home on Job Performance during the Covid-19 Crisis: Empirical Evidence from Indonesia. The Journal of Contemporary Issues in Business and Government, 26, 23-40. https://doi.org/10.47750/cibg.2020.26.01.002
Vyas, L. (2022). “New normal” at work in a post-COVID world: work–life balance and labor markets, Policy and Society. Oxford University Press, 41(1), pp 155–167. https://doi.org/10.1093/polsoc/puab011
Wang, Q., & Zhang, F. (2021). What does the China's economic recovery after COVID-19 pandemic mean for the economic growth and energy consumption of other countries?. Journal of cleaner production, 295(2021).
https://doi.org/10.1016%2Fj.jclepro.2021.126265
Werner, J. M. (2000). Implications of OCB and contextual performance for human resource management. Human Resource Management Review, 10, pp 3-24. http://dx.doi.org/10.1016/S1053-4822(99)00036-4
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of management review, 26(2), pp 179-201. https://doi.org/10.5465/amr.2001.4378011
Yap, S. T., & Baharudin, R. (2016). The relationship between adolescents perceived parental involvement, self-efficacy beliefs, and subjective well-being: A multiple mediator model. Social Indicators Research, 126(1), pp 257-278. https://doi.org/10.1007/s11205-015-0882-0
Zahir, O., Zulaihan, I., Bibi, K., & Noral, A. (2020). Determinants of Work-from-Home Productivity among Higher Education Institution Employees during the Covid-19 Pandemic in Malaysia. ASEAN Journal of Open and Distance Learning: Special Issue, 2020, pp 1-13. Retrieved from https://myjurnal.mohe.gov.my/public/article-view.php?id=161909

In-Text Citation: (Kozako et al., 2022)
To Cite this Article: Kozako, I. N. M. F., Suhaimin, M. F., Amran, A., Pauzi, N. M., & Aminuddin, A. S. (2022). The Influence of Telework Motivation and Self Efficacy on Employee’s Job Performance during Working from Home. International Journal of Academic Research in Business and Social Sciences, 12(9), 1332 – 1340.