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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Factor affecting Customer Brand Value towards Customer Brand Preference in the Perspective of Malaysian Car Industry

Syukurriah Idrus, Erratul Shella Eshak, Munirah Mohd Jidi, Aini Qamariah Mohd Yusoff, Nurul Zarirah Nizam

http://dx.doi.org/10.6007/IJARBSS/v12-i10/14578

Open access

Branding is the process which involved in making unique name and image from product in its customer’s mind. It also targets to set a significant and distinguish its presence in the market which could attract and preserve loyal customer. Nonetheless, there is disparity between brand preference and brand loyalty. The first there subsequent involved in the decision making stage of brand loyalty integrate the focal of brand preference. The aim of this study is to understand the relationship between the customer brand value and customer brand preference in the perspective of local car industry. This study manages to distributed 200 questionnaires and 128 received. Five Likert scale were used to conduct this survey to gauge the responses. The finding of this study in hope to help the car industry to determine and enhance customer brand value towards our local car industry.

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In-Text Citation: (Idrus et al., 2022)
To Cite this Article: Idrus, S., Eshak, E. S., Jidi, M. M., Yusoff, A. Q. binti M., & Nizam, N. Z. (2022). Factor affecting Customer Brand Value towards Customer Brand Preference in the Perspective of Malaysian Car Industry. International Journal of Academic Research in Business and Social Sciences, 12(10), 493 – 499.