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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Investigating the Influence of Perceived Ease of Use and Perceived Usefulness on Housekeeping Technology Intention to Use

Ainnur Mardhiah, Nina Farisha, Woo Pak Yuan, Fatin Nabila Tony

http://dx.doi.org/10.6007/IJARBSS/v12-i11/15657

Open access

Housekeeping is one such department which involves lots of laborious work and tasks which shall be automated to increase effectiveness, the trends of technology are positively impacting the hotel including the housekeeping department. The current study investigates the role of ease of use and usefulness of housekeeping technology on job intention. The relationship between perceived ease of use (PEOU) and perceived usefulness (PU) is assessed in this study. The quantitative approach has been adopted to analyze the data through a questionnaire survey from housekeeping employees in the housekeeping department. The major findings of the study include that perceived ease of use (PEOU) and perceived usefulness (PU) has a positive effect on housekeeping technology intention to use.

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In-Text Citation: (Mardhiah et al., 2022)
To Cite this Article: Mardhiah, A., Farisha, N., Yuan, W. P., & Tony, F. N. (2022). Investigating the Influence of Perceived Ease of Use and Perceived Usefulness on Housekeeping Technology Intention to Use. International Journal of Academic Research in Business and Social Sciences, 12(11), 1306 – 1314.