ISSN: 2222-6990
Open access
During the Covid-19 pandemic, employee well-being including non-academic university staff had an impact as staff adapted to working with a different setting. Till now there has been very few empirical research to determine the level of well-being among non-academic university personnel even though this group occupies a vast majority of workforce in a university. As a result, this study investigated the status of well-being among non-academic university staff attached to a Malaysian institution of higher learning. The study was quantitative in nature and the survey instrument was developed based on previous research and nominal group technique. The total number of respondents that took part in this study was 1,759, and the data was collected through an online platform. Overall, the findings revealed that the well-being index for non-academic staff at the institution was 77.2%, indicating that they are typically moderately happy at work. Based on the findings, improving the work environment, career growth, and reduction in workload should be prioritised to promote well-being among non-academic university staff.
Adeniji, A. M., Adelena, O. P., & Ogunsile, Y. O. (2021). Work Conditions and Staff Job Commitment: An Empirical Survey of Government-Owned Universities. Management Research Journal, 11(1), 1. https://doi.org/10.37134/mrj.vol11.1.1.2022
Anwar, G., & Abdullah, N. N. (n.d.). The impact of Human resource management practice on Organizational performance. International Journal of Engineering, Business and Management (IJEBM), 5(1), 2456–8678. https://doi.org/10.22161/ijebm.5.1
Birhanu, M., Gebrekidan, B., Tesefa, G., & Tareke, M. (2018). Workload Determines Workplace Stress among Health Professionals Working in Felege-Hiwot Referral Hospital, Bahir Dar, Northwest Ethiopia. Journal of Environmental and Public Health, 2018. https://doi.org/10.1155/2018/6286010
Carcaba, A., Arrondo, R., & Gonzalez, E. (2022). Does good local governance improve subjective well-being? European Research on Management and Business Economics, 28(2), 100192. https://doi.org/10.1016/j.iedeen.2021.100192
Carnevale, J. B., & Hatak, I. (2020). Employee adjustment and well-being in the era of COVID-19: Implications for human resource management. Journal of Business Research, 116, 183–187. https://doi.org/10.1016/j.jbusres.2020.05.037
De Clercq, D., & Pereira, R. (2022). Pandemic fears, family interference with work, and organizational citizenship behavior: Buffering role of work?related goal congruence. European Management Review. https://doi.org/10.1111/emre.12502
D’Silva, J. L., Ismail, I. A., Shaffril, M. H. A., Kamarudin, N. A., & Dahalan, D. (2021). The Covid-19 Pandemic and its Effects on Well-being among University Staff in Malaysia. International Journal of Academic Research in Business and Social Sciences, 11(19). https://doi.org/10.6007/ijarbss/v11-i19/11745
Gragnano, A., Simbula, S., & Miglioretti, M. (2020). Work–life balance: weighing the importance of work–family and work–health balance. International Journal of Environmental Research and Public Health, 17(3). https://doi.org/10.3390/ijerph17030907
Handayani, E., & Kurniawan, D. (n.d.). Understanding Ethics in Building Workplace Culture: Gender-Based Perspective. https://doi.org/10.33096/jer.v%vi%i.996
Ipsen, C., van Veldhoven, M., Kirchner, K., & Hansen, J. P. (2021). Six key advantages and disadvantages of working from home in europe during covid-19. International Journal of Environmental Research and Public Health, 18(4), 1–19.
https://doi.org/10.3390/ijerph18041826
Ismayilova, K., & Klassen, R. M. (2019). Research and teaching self-efficacy of university faculty: Relations with job satisfaction. International Journal of Educational Research, 98, 55–66. https://doi.org/10.1016/j.ijer.2019.08.012
Jeske, D. (2022). Remote workers’ experiences with electronic monitoring during Covid-19: implications and recommendations. International Journal of Workplace Health Management, ahead-of-print(ahead-of-print). https://doi.org/10.1108/IJWHM-02-2021-0042
Kansheba, J. M. P., & Marobhe, M. I. (2022). Institutional quality and resource-based economic sustainability: the mediation effects of resource governance. SN Business & Economics, 2(2). https://doi.org/10.1007/s43546-021-00195-x
Kaushik, M., & Guha, D. (2021). Resurgence of Second Wave of Pandemic Covid-19 and Its Impact on Physical and Mental Well-Being of Employees & Coping Mechanism. European Journal of Business and Management. https://doi.org/10.7176/ejbm/13-10-12
Khatri, P., & Gupta, P. (2019). Development and validation of employee wellbeing scale – a formative measurement model. International Journal of Workplace Health Management, 12(5), 352–368. https://doi.org/10.1108/IJWHM-12-2018-0161
Leviston, Z., Walker, I., Green, M., & Price, J. (2018). Linkages between ecosystem services and human wellbeing: A Nexus Webs approach. Ecological Indicators, 93, 658–668. https://doi.org/10.1016/j.ecolind.2018.05.052
Mohd, I. H., Othman, A. K., Ibrahim, N. H., & Jaafar, N. (2018). From Perma To Permaig©: Happiness instrument development. Advances in Intelligent Systems and Computing, 739, 846–854. https://doi.org/10.1007/978-981-10-8612-0_88
Omar, M. K., Ramdani, N. F. S. M., Mohd, I. H., & Hussein, N. (2018). Organizational Happiness Index (OHI): A Study of a Public University in Malaysia. International Journal of Academic Research in Business and Social Sciences, 8(11). https://doi.org/10.6007/ijarbss/v8-i11/5562
Qurnain, N. (n.d.). Comparative Study of Post-Marriage Nationality Of Women in Legal Systems of Different Countries Employment Termination Anxiety Issue During the Covid-19 Pandemic:The Role of Work Motivation and Employee Confidence: Empirical Evidence from Indonesia 395 International Journal of Multicultural and Multireligious Understanding Employment Termination Anxiety Issue During the Covid-19 Pandemic:The Role of Work Motivation and Employee Confidence: Empirical Evidence from Indonesia. https://doi.org/10.18415/ijmmu.v9i1.3422
Shen, P., & Slater, P. (2021). The Effect of Occupational Stress and Coping Strategies on Mental Health and Emotional Well-Being Among University Academic Staff During the COVID-19 Outbreak. International Education Studies, 14(3), 82. https://doi.org/10.5539/ies.v14n3p82
Singh, V., Shirazi, H., & Turetken, J. (2022). The COVID-19 Era—Influencers of Uneven Sector Performance: A Canadian Perspective. Economies, 10(2), 40.
https://doi.org/10.3390/economies10020040
Tarigan, J., Cahya, J., Valentine, A., Hatane, S., & Jie, F. (2022). Total reward system, job satisfaction and employee productivity on company financial performance: evidence from Indonesian generation z workers. Journal of Asia Business Studies. https://doi.org/10.1108/JABS-04-2021-0154
Uwandu, L. I., Udo-Anyanwu, A. J., & Okorie, O. (n.d.). Participative Management and Effective Communication as Predictors of Job Performance of Library Staff in Federal Universities in South East Geo-Political Zone of Nigeria Library and Information Science View project INFLUENCE OF ENVIRONMENTAL AND LIBRARY FACTORS ON USE OF INFORMATION RESOURCES IN PUBLIC UNIVERSITY LIBRARIES IN IMO AND ABIA STATES, NIGERIA View project. https://digitalcommons.unl.edu/libphilprac
Xia, N., Ding, S., & Yuan, J. (2022). The impact of a challenging work environment: Do job stressors benefit citizenship behavior of project managers? International Journal of Project Management. https://doi.org/10.1016/j.ijproman.2022.01.007
Yassin, S. M. (2014). Identification of domains for Malaysian University staff happiness index development. International Education Studies, 7(7), 69–76. https://doi.org/10.5539/ies.v7n7p69
In-Text Citation: (D’Silva et al., 2022)
To Cite this Article: D’Silva, J. L., Ismail, I. A., Rahman, H. A., Ghazali, A. H. A., Zain, M. I. M., Hamsan, H. H., Arshad, M. M., Hayrol Azril Mohamed Shaffril, D. D., & Kamarudin, N. A. (2022). Examining Well-being among Non-academic University Staff in Malaysia during Covid-19 Pandemic. International Journal of Academic Research in Business and Social Sciences, 12(14), 60–71.
Copyright: © 2022 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode