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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Integration of Management and Accounting Information Systems and Their Impact on Creativity and Excellence in Providing Banking Services, An Applied Study in Banks Operating in Jordan

Suleiman Hussein Al-Bashtawi

http://dx.doi.org/10.6007/IJARBSS/v14-i2/20428

Open access

The study aimed to investigate the impact of the integration of management and accounting information systems on creativity and excellence in providing banking services, as it addressed the concept of management and accounting information systems and the impact of their integration in achieving the advantage of excellence and creativity in providing banking services in banks operating in Jordan. The study population was (17) banks operating in Jordan, whether commercial or Islamic, and a questionnaire was designed and distributed to the community, with (5) questionnaires for each bank. The senior management targeted the Finance, Planning and Training Department, with (105) questionnaires, of which (98) were retrieved.) Form. Using statistical methods and the statistical analysis program (SPSS), it was found that (95) questionnaires were suitable for analysis. The study hypothesis was proven that there is a statistically significant effect of the impact of integration between management and accounting information systems that leads to creativity and excellence in providing banking services. The study recommended the need to increase attention to integration between management and accounting systems because of their effective role in completing operations and transactions in markets that have adopted the application of technology in all commercial transactions. As well as increasing interest in adopting strategic planning programs for future performance, studying the challenges it faces in performing its work, and developing programs that will increase the efficiency and effectiveness of performance.

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(Al-Bashtawi, 2024)
Al-Bashtawi, S. H. (2024). Integration of Management and Accounting Information Systems and Their Impact on Creativity and Excellence in Providing Banking Services, An Applied Study in Banks Operating in Jordan. International Journal of Academic Research in Business and Social Sciences, 14(2), 1697–1713.