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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Open access

Strategic planning has provided a structured approach in (EMS) agencies to establish priorities, evaluate their environments, drive desired performance outcomes, and formulate strategies. Nevertheless, few empirical research papers have examined practices related to strategic planning practices and their effectiveness in EMS systems. This research evaluated the connection between performance metrics and EMS strategic planning processes for five years. The researcher adopted a quasi-experimental design where the results were compared between the two groups involved. With documented strategic planning (n=10) versus matched agencies lacking evidence of strategic planning (n=10). Various elements were subjected to analysis, including the community health metrics, financial, and operational metrics using the difference-in-differences approach. The results demonstrated a strong impact of strategic planning in EMS systems.