Exploring the Impact of Hybrid and Remote Work Models on Business Efficiency and Employee Well-being: A Scoping Review

Acosta, S., Garza, T., Hsu, H., & Goodson, P. (2020). Assessing Quality in Systematic Literature Reviews: A study of Novice Rater training. SAGE Open, 10(3), 215824402093953. https://doi.org/10.1177/2158244020939530
Agrawal, A., Chopra, R., Sharma, G. D., Rao, A., Vasa, L., & Budhwar, P. (2023). Work from home practices as corporate strategy- an integrative review. Heliyon, 9(9), e19894. https://doi.org/https://doi.org/10.1016/j.heliyon.2023.e19894
Alvarez-Torres, F. J., & Schiuma, G. (2022). Measuring the impact of remote working adaptation on employees’ well-being during COVID-19: insights for innovation management environments. European Journal of Innovation Management, ahead-of-print.
Appel-Meulenbroek, R., Kemperman, A., van de Water, A., Weijs-Perrée, M., & Verhaegh, J. (2022). How to attract employees back to the office? A stated choice study on hybrid working preferences. Journal of Environmental Psychology, 81, 101784. https://doi.org/https://doi.org/10.1016/j.jenvp.2022.101784
Ärilä, N. (2022). The impact of remote work on employees’ well-being: how well-being is experienced in remote work and how it can be promoted in an accounting firm.
Bartsch, S., Weber, E., Buttgen, M. and Huber, A. (2021), € “Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic”, Journal of Service Management, Vol. 32 No. 1, pp. 71-85, doi: 10.1108/JOSM-05-2020-0160.
Boutros, P., Fakih, A., & Tarraf, M. (2023). Adapting to the new normal: The impact of remote work on firm performance in Jordan and Morocco. Regional Science Policy & Practice, 15(8), 1722–1740. https://doi.org/https://doi.org/10.1111/rsp3.12667
Chung, H., & van der Lippe, T. (2020). Flexible Working, Work–Life Balance, and Gender Equality: Introduction. Social Indicators Research, 151(2), 365–381. https://doi.org/10.1007/s11205-018-2025-x
Cucola?, A.-A., & Russo, D. (2023). The impact of working from home on the success of Scrum projects: A multi-method study. Journal of Systems and Software, 197, 111562. https://doi.org/https://doi.org/10.1016/j.jss.2022.111562
D, J. E., & Rai, R. (2023). What fuels the employees in startups?: Data on hybrid/colocated/virtual working environment towards efficiency. Data in Brief, 49, 109364. https://doi.org/https://doi.org/10.1016/j.dib.2023.109364
Economic Commission for Latin America and the Caribbean (ECLAC) / International Labour Organization (ILO) (2020), “Work in times of pandemic: the challenges of the coronavirus disease (COVID-19)”, Employment Situation in Latin America and the Caribbean, Vol. 22, pp. 5-49, available at:
https://repositorio.cepal.org/handle/11362/45582
Fan, W., & Moen, P. (2023). Ongoing Remote Work, Returning to Working at Work, or in between during COVID-19: What Promotes Subjective Well-being? Journal of Health and Social Behavior, 64(1), 152–171.
Giurge, Laura and Bohns, Vanessa K. (2020) 3 tips to avoid WFH burnout. Harvard Business Review. ISSN 0017-8012 https://hbr.org/2020/04/3-tips-to-avoid-wfh-burnout
Grobelny, J. (2023). Factors Driving the Workplace Well-Being of Individuals from Co-Located, Hybrid, and Virtual Teams: The Role of Team Type as an Environmental Factor in the Job Demand–Resources Model. International Journal of Environmental Research and Public Health, 20(4), 3685.
Silva, J. A., Neves, P., & Caetano, A. (2022). Procrastination is not only a “thief of time”, but also a thief of happiness: it buffers the beneficial effects of telework on well-being via daily micro-events of IT workers. International Journal of Manpower, ahead-of-print(ahead-of-print). https://doi.org/10.1108/IJM-05-2022-0223
Khatimah, H. (2022). ANALYSIS OF REMOTE WORKING AND HYBRID WORKING MODELS ON EMPLOYEE PERFORMANCE THROUGH WORK LIFE BALANCE (WLB) AT BKAD BARRU DISTRICT. The Scientia Journal of Economics Issues, 1(2), 55–65.
Kumar, A. S., & Das, J. B. (2022). the Impact of ‘Hybrid-Work-Model’on Job Satisfaction. International Journal of Business Management & Research (IJBMR), 12(1), 71–82.
Lapshun, A., & Gómez, M. S. (2023). Is work from home here to stay? Look from Mexico¿El trabajo desde casa llegó Para quedarse? Mirada desde méxico\O trabalho em casa veio Para ficar? Olha do méxico. Management Research: Journal of the Iberoamerican Academy of Management, ahead-of-print(ahead-of-print). https://doi.org/10.1108/MRJIAM-05-2023-1424
Lee, K. (2023). Working from home as an economic and social change: A review. Labour Economics, 85, 102462. https://doi.org/https://doi.org/10.1016/j.labeco.2023.102462
Lindeberg, P., Saunila, M., Lappalainen, P., Ukko, J., & Rantanen, H. (2024). The relationship between various social work environment elements and hybrid worker well-being. Facilities, 42(15/16), 1–16. https://doi.org/10.1108/F-03-2023-0019
López-Igual, P., & Rodríguez-Modroño, P. (2020). Who is teleworking and where from? Exploring the main determinants of telework in Europe. Sustainability (Switzerland), 12(21), 1–15. https://doi.org/10.3390/su12218797
Lorentzon, J. I., Fotoh, L. E., & Mugwira, T. (2024). Remote auditing and its impacts on auditors’ work and work-life balance: auditors’ perceptions and implications. Accounting Research Journal, 37(1), 1–18. https://doi.org/10.1108/ARJ-06-2023-0158
Lund, S., Madgavkar, A., Manyika, J., Smit, S., Ellingrud, K., Meaney, M. and Robinson, O. (2021), The Future of Work after COVID-19, McKinsey Global Institute, available at: https://www.mckinsey.com/featured-insights/future-of-work/the-future-of-work-after-covid-19
Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ 2021;372:n71. doi: 10.1136/bmj.n71
Pensar, H., & Makela, L. (2023). Roads to recovery in remote working. Exploration of the perceptions of energy-consuming elements of remote work and self-promoted strategies toward psychological detachment. Employee Relations: The International Journal, 45(7), 140–161. https://doi.org/10.1108/ER-09-2022-0431
Randstad Malaysia. (2024). From malaysians prioritise flexibility, willing to resign if asked to be in office more: 2024 workmonitor.: https://www.randstad.com.my/hr-trends/workforce-trends/employees-want-work-flexibility-and-equity-2024-workmonitor-malaysia/
Restrepo, B. J., and Zeballos, E. (2022), “Work from home and daily time allocations: evidence from the coronavirus pandemic”, Review of Economics of the Household, Vol. 20 No. 3, pp. 735-758, doi: 10.1007/s11150-022-09614-w.
Selvi, R. S. A., & Madhavkumar, V. (2023). THE MEDIATING EFFECT OF HAPPINESS AT WORKPLACE ON THE RELATIONSHIP BETWEEN HYBRID WORK MODEL AND EMPLOYEE RETENTION IN IT INDUSTRY. International Journal of Industrial Management, 17(1), 40–49.
Schwab, K., and Malleret, T. (2020), COVID-19: The Great Reset, 1st ed., World Economic Forum, Geneva.
Smite, D., Moe, N. B., Hildrum, J., Gonzalez-Huerta, J., & Mendez, D. (2023). Work-from-home is here to stay: Call for flexibility in post-pandemic work policies. Journal of Systems and Software, 195, 111552. https://doi.org/https://doi.org/10.1016/j.jss.2022.111552
Structured PIO searching for SSSHL students. (2023, October 5). From Teesside University Student & Library Services: https://libguides.tees.ac.uk/pio
Tran, L. (2022). The Impact of Hybrid Work on Productivity: Understanding the Future of Work: A case study in agile software development teams.
Tudu, B., and Singh, S. (2022), “Conceptualizing the moderating effects between work from home and individual performance–developing a conceptual framework using the self-determination theory”, Current Psychology, Vol. 42 No. 33, pp. 1-12, doi: 10.1007/s12144-022-03950-x.
Wang, B., Liu, Y., Qian, J., and Parker, S. K. (2021), “Achieving effective remote working during the COVID-19 pandemic: a work design perspective”, Applied Psychology, Vol. 70 No. 1, pp. 16-59. https://doi.org/10.1111/apps.12290
Warhurst, C., and Knox, A. (2022), “Manifesto for a new quality of working life”, Human Relations, Vol. 75 No. 2, pp. 304-321, doi: 10.1177/0018726720979348.
Wöhner, F. (2023). Work flexibly, travel more healthily? How telework and flextime affect active travel in Switzerland. Transportation Research Part A: Policy and Practice, 174, 103748. https://doi.org/https://doi.org/10.1016/j.tra.2023.103748

(Selvaraju & Anuar, 2024)
Selvaraju, P., & Anuar, M. A. M. (2024). Exploring the Impact of Hybrid and Remote Work Models on Business Efficiency and Employee Well-being: A Scoping Review. International Journal of Academic Research in Business and Social Sciences, 14(6), 1564–1576.

Copyright: © 2024 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seenavc at: http://creativecommons.org/licences/by/4.0/legalcode