Assessing Office Automation Effect on Performance Using Balanced Scorecard approach Case Study: Esfahan Education Organizations and Schools

Survival of each organization depends on its dynamic interaction with internal and external environment. Regarding development of technology and its effect on performance of organizations, organizations need to implement these technologies in order to be successful. This research aims to explore relationship between implementation of office automation and performance using structural equitation modeling method (SEM). This study is considered an applied survey in which its method is descriptive. Statistical population was managers of offices and schools of ministry of education in Esfahan and Lenjan city.130 individuals were selected randomly as sample. In order to evaluate validity of questionnaire, content and construct validity were used and relations between variables of this research has been confirmed based on results of SEM method. For analyzes of data, structural equation method has been used. Regarding obtained results, effectiveness amount of office automation on performance was measured which was equal to estimated standard amount as 83%. Obtained results from main hypothesis test of this research completely conform which there is about office automation in studied organization and office automation could improve performance of organization.