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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Relationship between Brand Equity and Perceived Value on Purchase Decision among Shopee Consumers in KLang Valley, Malaysia

Lim Wan Yee, Akram Abdulraqeb Sultan Al-Khaled

http://dx.doi.org/10.6007/IJARBSS/v14-i7/22328

Open access

The purpose of this research is to test the influence of consumer’s behaviour towards a business on how it affects the purchase intention in a business context by implementing the Aaker’s model method and to test the relationship between brand equity and perceived value on purchase intention among Shopee consumers for Klang Valley Residence. In this research, a questionnaire was developed and distributed to 400 Klang Valley residence who have basic understanding on Shopee as an online shopping platform. The data gathered from respondents was analysed using IBM SPSS 28 Software. Multiple regression analysis was used to test the relationship between the four factors (brand association, brand awareness, perceived quality, and brand loyalty) and purchase intention. The test shows that all four variables brand association, brand awareness, perceived quality and brand loyalty have a positive relationship with purchase intention. Meanwhile, brand association were found to have the greatest positive relationship with purchase intention towards Klang Valley residence choosing Shopee as their preferred online shopping platform. Other than that, a few limitations are provided which will send important suggestions for future development studies.