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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Survey Relationship between Corporate Social Responsibility and Respect for Consumers’ Rights in Professional Banks

Adib Eghbalyar, Reza Shafei, Adel Salavati

Open access

This article is elaborate of survey relationship between social responsibility and respect for consumers’ rights in Kurdistan convenience professional banks. The study has practical aim and uses descriptive method. The questionnaire was pilot test for content validity and instrument reliability using KMO, exploratory factor analysis and experts comment. To measure the questionnaires reliability, Cronbach’s alpha test was be used. Also, in order to analyzing data from questionnaires and considering statistical needs, SPSS and LISREL were used in the parts of descriptive statistics, inferential statistics and confirmatory factor analysis. The results confirm all the research hypothesizes. In the other word, there is a significant relationship social responsibility and consumers’ rights in Kurdistan convenience professional banks.

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