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International Journal of Academic Research in Economics and Management Sciences

Open Access Journal

ISSN: 2226-3624

A Study on Organizational Stress of Non-Medical Staff in Healthcare Industry in Kemaman Terengganu

Noor Malinjasari Binti Ali, Nor Hasmaarniza Binti Hassan, Siti Fatimah Mardiah Hamzah, Suzila Mat Salleh, Roszainora Haji Setia, Raslina Mohamed Nor, Ruzaidah Sulong@A.Rashid, Hasmida Mohd Noor

http://dx.doi.org/10.6007/IJAREMS/v13-i4/22886

Open access

Organizational stress, including workplace bullying, is a prevalent phenomenon in modern work environments. This study aimed to achieve two primary objectives: (1) to investigate the factors contributing to organizational stress, specifically leadership quality, organizational culture, job insecurity, and workload; and (2) to determine which of these factors had the most significant impact on organizational stress. A cross-sectional study was conducted within the healthcare industry in Terengganu, Malaysia. Using convenience sampling, 92 non-medical staff members at Kemaman Hospital were surveyed from a total population of 120 non-medical employees. Data were subjected to reliability and validity tests before being analysed using multiple regression analysis. The findings revealed that all variables under investigation were statistically significant, with jo b insecurity emerging as the most influential factor. This research suggests that future studies should consider expanding the sample size and employing triangulation methods to further validate and extend these findings.

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Ali, N. M. B., Hassan, N. H. B., Hamzah, S. F. M., Salleh, S. M., Setia, R. H., Nor, R. M., Rashid, R. S. @ A., & Noor, H. M. (2024). A Study on Organizational Stress of Non-Medical Staff in Healthcare Industry in Kemaman Terengganu. International Journal of Academic Research in Economics and Management Sciences, 13(4), 40–52.