Journal Screenshot

International Journal of Academic Research in Progressive Education and Development

Open Access Journal

ISSN: 2226-6348

The Usage Frequency and User-Friendliness of Online Platforms among Pre-University Students during Covid-19 Pandemic

Wong Wei Lun, Mazura Mastura Muhammad, Charanjit Kaur Swaran Singh, Chuah Kee Ping, Nadzirah Saimi, Yoong Soo May

http://dx.doi.org/10.6007/IJARPED/v11-i1/11685

Open access

The purpose of this study is to investigate the effects of two online platforms (Telegram and Google Classroom) on the usage frequency and user-friendliness among pre-university students during a Covid-19 pandemic. The primary objective is to compare the usage frequency of pre-university students using either online platform for online learning. Additionally, another purpose is to determine the user-friendliness of both online platforms based on the experiences of pre-university students. The researchers conducted the study using a quantitative research design. To begin, a random sample of 100 pre-university pupils was taken. Quantitative data on usage frequency and user-friendliness were collected via a survey questionnaire distributed to 100 research participants. The findings shed insight into the frequency of usage frequency and user-friendliness of Telegram and Google Classroom as online platforms for teaching and learning interactions during the Covid-19 outbreak. Regarding the usage frequency and user-friendliness, Google Classroom and Telegram are approachable online platforms for pre-university students. Finally, the study reveals that both online platforms may stimulate pre-university students to get more involved in learning during the Covid-19 pandemic.

Abdul Halim, N., Ariffin, K., & Darus, N. (2021). Discovering students’ strategies in learning English online. Asian Journal of University Education, 17(1), 261-268.
Ali, W. (2020). Online and remote learning in higher education institutes: A necessity in light of Covid-19 pandemic. Higher education studies, 10(3), 16-25.
Allen, P. (2018). SPSS statistics: A practical guide with student resource access 12 months. Cengage AU.
Alt, D. (2017). College students’ perceived learning environment and their social media engagement in activities unrelated to class work. Instructional Science, 45(5), 623-643.
Bartholomew, S. R., & Reeve, E. (2018). Middle school student perceptions and actual use of mobile devices: Highlighting disconnects in student planned and actual usage of mobile devices in class. Journal of Educational Technology & Society, 21(1), 48-58.
Basuony, M. A., EmadEldeen, R., Farghaly, M., El-Bassiouny, N., & Mohamed, E. K. (2020). The factors affecting student satisfaction with online education during the Covid-19 pandemic: An empirical study of an emerging Muslim country. Journal of Islamic Marketing, 12(3), 631-648.
Bueno, D. C. (2020). The “New Normal” at G-SPACE: Flexible/blended teaching and learning via ERATE.
Chan, Y. F., Narasuman, S., Abdul Aziz, N., Syed Mustafa, S., & Cheong, T. H. (2021). Smartphone use among university students. Asian Journal of University Education, 17(1), 282-291.
Chen, Y. L., & Hsu, C. C. (2020). Self-regulated mobile game-based English learning in a virtual reality environment. Computers & Education, 154, 103910.
Choi, H., Park, J., Kim, J., & Jung, Y. (2020). Consumer preferences of attributes of mobile payment services in South Korea. Telematics and Informatics, 51, 101397.
Chung, C. J., Hwang, G. J., & Lai, C. L. (2019). A review of experimental mobile learning research in 2010–2016 based on the activity theory framework. Computers & education, 129, 1-13.
Chung, E., Noor, N. M., & Mathew, V. N. (2020). Are You Ready? An Assessment of Online Learning Readiness among University Students. International Journal of Academic Research in Business and Social Sciences, 9(1), 301–317.
Chung, E., Subramaniam, G., & Dass, L. C. (2020). Online learning readiness among university students in Malaysia amidst Covid-19. Asian Journal of University Education, 16(2), 46-58.
Dahlstrom, D., Brooks, D. C., Grajek, S., & Reeves, J. (2015). ECAR study of students and information technology, 2015. ECAR.
Dhahir, D. (2020). The usability of WhatsApp messenger as online teaching-learning media. Journal of Information Technology and Its Utilization, 3(2), 48.
Dyer, T., Aroz, J., & Larson, E. (2018). Proximity in the online classroom: Engagement, relationships, and personalization. Journal of Instructional Research, 7, 108-118.
Ewing, R. (2020). Advanced quantitative research methods for urban planners. Routledge.
Falloon, G. (2020). From digital literacy to digital competence: the teacher digital competency (TDC) framework. Educational Technology Research and Development, 68(5), 2449-2472.
Fu, Q. K., & Hwang, G. J. (2018). Trends in mobile technology-supported collaborative learning: A systematic review of journal publications from 2007 to 2016. Computers & Education, 119, 129-143.
Gandasari, D., Dwidienawati, D., & Faisal, M. (2020). Digital communication in online learning during mobility restriction. Journal of the Social Sciences, 48(4).
Grant, M. M. (2019). Difficulties in defining mobile learning: Analysis, design characteristics, and implications. Educational Technology Research and Development, 67(2), 361-388.
Harris, A., & De Bruin, L. R. (2018). Secondary school creativity, teacher practice and STEAM education: An international study. Journal of Educational Change, 19(2), 153-179.
Jack, C. S., & Muhammad, M. M. (2017). Online games: The impact on gamers' mobile language and language learning. Science International, 29(1), 165.
Lai, K. W., & Smith, L. (2018). Socio?demographic factors relating to perception and use of mobile technologies in tertiary teaching. British Journal of Educational Technology, 49(3), 492-504.
Ng, D. T. K., Ng, E. H. L., & Chu, S. K. W. (2021). Engaging students in creative music making with musical instrument application in an online flipped classroom. Education and Information Technologies, 2021.
Niemi, H. M., & Kousa, P. (2020). A case study of students’ and teachers’ perceptions in a Finnish high school during the Covid pandemic. International journal of technology in education and science, 4(4), 352-369.
Octaberlina, L. R., & Muslimin, A. I. (2020). EFL students’ perspective towards online learning barriers and alternatives using Moodle/Google classroom during Covid-19 pandemic. International Journal of Higher Education, 9(6), 1-9.
Pallant, J. (2011). SPSS survival manual: A step-by-step guide to data analysis using SPSS (4th edi.). Australia: Allen & Unwin.
Sarker, S., Roy, K., Afroz, F., & Pathan, A. S. K. (2020). On the Opportunities, applications, and challenges of internet of things. In Decentralised Internet of Things, 71, 231-254.
Singh, C. K. S., Singh, T. S. M., Abdullah, N. Y., Moneyam, S., Ismail, M. R., Tek, E., Karupayah, T., Chenderan, K., Singh, M. K. R., & Singh, J. K. S. (2020). Rethinking English language teaching through Telegram, Whatsapp, Google classroom and Zoom. Systematic Reviews in Pharmacy, 11(11), 45-54.
Singh, C. K. S., Madzlan, N. A., Ong, E. T., Gopal, R., Muhammad, M. M., Shukor, S. S., Mostafa, N. A., Singh, T. S. M., & Maniam, M. (2021). Using synchronous vs. asynchronous methods during the Covid-19 pandemic in Malaysia: Preservice and in-service teachers’ perspectives. E-Learning and Digital Education in the Twenty-First Century-Challenges and Prospects. IntechOpen.
Soh, O. -K., Lim, L. -A. D., Yee, L. Y., Ying, L. K., & Yin, L. L. (2018). A Review on the Students’ Perceptions of Online Learning Tools in Improving English Writing Skills. International Journal of Academic Research in Progressive Education and Development, 7(4), 324–348.
Suarez, A., Specht, M., Prinsen, F., Kalz, M., & Ternier, S. (2018). A review of the types of mobile activities in mobile inquiry-based learning. Computers & Education, 118, 38-55.
Sullivan, R., Neu, V., & Yang, F. (2018). Faculty development to promote effective instructional technology integration: A qualitative examination of reflections in an online community. Online Learning, 22(4), 341-359.
Syakur, A. (2020). The effectiveness of English learning media through google classroom in higher education. Britain International of Linguistics Arts and Education Journal, 2(1), 475-483.
Tague, C., & Frew, J. (2021). Visualization and ecohydrologic models: Opening the box. Hydrological Processes, 35(1), e13991.
UNESCO. (2020). Covid-19 educational disruption and response.
Verma, J. (2019). Testing statistical assumptions in research. Wiley.
Walker, Z., Kho, H. H., Tan, D., & Lim, N. (2020). Practicum teachers’ use of mobile technology as measured by the technology acceptance model. Asia Pacific Journal of Education, 40(2), 230-246. Retrieved 7 September 2021 from
https://doi.org/10.1080/02188791.2019.1671808
Wong, K. T., & Muhammad, M. M. (2020). Mobile-Heutagogical Practices among Student Teachers: Its Pedagogical Affordances and Challenges. International Journal of Interactive Mobile Technologies, 14(2), 130-143.
Wong, K. T., Muhammad, M. M., & Abdullah, N. (2020). Exploring the drivers of intention to use interactive whiteboards among Malaysia university students: Does technology self-efficacy matter?. International Journal of Emerging Technologies in Learning (iJET), 15(1), 163-175.
Zeng, Z., Chen, P. J., & Lew, A. A. (2020). From high-touch to high-tech: Covid-19 drives robotics adoption. Tourism Geographies, 22(3), 724-734.
Zhang, R., & Zou, D. (2021). Types, features, and effectiveness of technologies in collaborative writing for second language learning. Computer Assisted Language Learning, 1-31.
Zheng, B., Yim, S., & Warschauer, M. (2018). Social media in the writing classroom and beyond. The TESOL Encyclopedia of English language teaching, 1-5.

In-Text Citation: (Lun et al., 2022)
To Cite this Article: Lun, W. W., Muhammad, M. M., Singh, C. K. S., Ping, C. K., Saimi, N., & May, Y. S. (2022). The Usage Frequency and User-Friendliness of Online Platforms among Pre-University Students during Covid-19 Pandemic. International Journal of Academic Research in Progressive Education and Development, 11(1), 26-37.