Journal Screenshot

International Journal of Academic Research in Progressive Education and Development

Open Access Journal

ISSN: 2226-6348

A Conceptual Model for Assessing Residents’ Satisfaction in the Case of Gated Communities: An Analytical Literature Review

Fatma Osama Osman

http://dx.doi.org/10.6007/IJARPED/v11-i4/15690

Open access

Measuring residential satisfaction has recently been considered as an important guide for architects, policymakers, urban planners, housing analysts, and housing developers. This is also true in relation to gated residential developments or gated communities. This research aims to develop a model of residential satisfaction that could be of help in measuring and evaluating overall residential satisfaction and its different components in general and in the case of gated communities. An analytical review of the literature was conducted in order to theoretically develop the model proposed. The literature helped identify five main components of residential satisfaction. Three components were derived from the housing satisfaction literature: (1) satisfaction with the dwelling unit, (2) satisfaction with the neighborhood, and (3) satisfaction with the social life and the social environment. The other two were mainly inferred from the gated community literature to better adapt this particular case: (1) sense of safety and security and (2) satisfaction with access to services and mobility. The model, furthermore, emphasizes many aspects that also contribute to determining the level of residential satisfaction.

Abass, Z. I., & Tucker, R. (2018). Residential satisfaction in low-density Australian suburbs: The impact of social and physical context on neighbourhood contentment. Journal of Environmental Psychology, 56, 36- 45.
Abdullah, M. I., Abidin, N. Z., Basrah, N., & Alias, M. N. (2020). Conceptual Framework of Residential Satisfaction. Environment-Behaviour Proceedings Journal, 5(14), 229-235.
Abidin, N. Z., Abdullah, M. I., Basrah, N., and Alias, M. N. (2019). Residential Satisfaction: Literature Review and A Conceptual Framework. IOP Conference Series: Earth and Environmental Science. 385, pp. 1- 10. Chulalongkorn University, Malaysia: IOP Publishing.
Addo, I. (2015). Assessing residential satisfaction among low income households in multi-habited dwellings in selected low income communities in Accra. Urban Studies Journal, 1- 20.
Adriaanse, C. C. (2007). Measuring residential satisfaction: a residential environmental satisfaction scale (RESS). J Housing Built Environ, 22(287), 287–304.
Amerigo, M., & Aragones, J. I. (1997). A theoretical and methodological approach to the study of residential satisfaction. Journal of environmental psychology, 17(1), 47-57.
Atkinson R., & Blandy S. (2020). Gated Communities. In A. Kobayashi, International Encyclopedia of Human Geography. Reference Work. Second Edition (pp. 259- 263). Elsevier Ltd.
Aulia, D. N., & Ismail, A. M. (2016). The Criteria of Residential Satisfaction in Gated Community: Medan City. Asian Journal of Behavioural Studies, AjBeS, 1(3), 41- 50.
Babalola, O. D., Ibem, E. O., Olotuah, A. O., Opoko, A. P., Adewale, B. A., & Fulani, O. A. (2020). Housing quality and its predictors in public residential estates in Lagos, Nigeria. Environment, Development and Sustainability, 22(5), 3973-4005. https://doi.org/10.1007/s10668-019-00367-8.
Berkoz, L. (2008). Gated Communities: User Satisfaction in Housing Environment in Istanbul. Building Comfortable and Liveable Environments for All- Universal Design At The Urban Scale. CIB W084, pp. 176-196. Atlanta, USA: Georgia Tech University.
Biswas, B., Sultana, Z., Priovashini, C., Ahsan, M. N., & Mallick, B. (2021). The emergence of residential satisfaction studies in social research: A bibliometric analysis. Habitat International, 109, 102336.
Blakely, E. J., & Snyder, M. G. (1997). Fortress America: Gated Communities in the United States. Washington, D.C, USA: Brookings Institution Press.
Borgoni, R., Michelangeli, A., & Pirola, F. (2018). Residential Satisfaction for a Continuum of Households: Evidence from European Countries. SSRN Electronic Journal(378), 1-30.
Danquah, J. A., & Afram, S. O. (2014). Residential User Satisfaction of Real Estate Housing in Ghana. International Journal of Civil Engineering, Construction and Estate Management, 1(3), 1-21.
Elhadary, Y., & Ali, S. (2017). A New Trend in Urban Housing: Gated Communities in Khartoum, Sudan. American Journal of Sociological Research, 7(1), 45-55.
Fang, Y. (2006). Residential satisfaction, moving intention and moving behaviours: A study of redeveloped neighbourhoods in inner-city Beijing. Housing studies, 21(5), 671-694.
Fernandez, G. F. M., Perez, F. R. & Abuinn, J. M. R. (2003). Components of the Residential Environment and Socio-Demographic Characteristics of the Elderly. Journal of Housing for the Elderly, 18(1), 25-49.
Fernandez-Portero, C., Alarcon, D., & Padura, A. B. (2017). Dwelling conditions and life satisfaction of older people through residential satisfaction. Journal of Environmental Psychology, 49, 1-7.
Francescato, G., Weidemann, S., & Anderson, J. R. (1989). Evaluating the Built Environment from the Users’ Point of View: An Attitudinal Model of Residential Satisfaction. In F. e. al., Building Evaluation (pp. 181-198). New York: Springer, Boston, MA.
Francescato, G., Weidemann, S., Anderson, J. R., & Chenoweth, R. (1979). Residents' Satisfaction in HUD-assisted Housing: Design and Management Factors. Washington: The Office of Policy Development and Research, U.S. Department of Housing and Urban Development.
Galster, G. C., & Hesser, G. W. (1981). Residential satisfaction: compositional and contextual correlates. Environment and Behavior, 13(6), 735-758.
Galster, G. C. (1985). Evaluating indicators for housing policy: Residential satisfaction vs marginal improvement priorities. Social Indicators Research, 16(4), 415- 448.
Grigolon, A., Dane, G., Rasouli, S., & Timmermans, H. (2014). Binomial random parameters logistic regression model of housing satisfaction. Procedia Environmental Sciences, 22, 280-287.
Groat, L. N., & Wang, D. (2013). Architectural Research Methods–Second Edition. New Jersey, United States of America: John Wiley & Sons, Inc., Hoboken, New Jersey.
Ilesanmi, A. (2012). The roots and fruits of gated communities in Lagos, Nigeria: social sustainability or segregation? Proceeding, Sustainable Futures: Architecture and Urbanism in the Global South, (pp. 105-112). Kampala, Uganda.
Jacob, P., & Chander, Sh. (2020). A Qualitative Analysis of Residential Satisfaction in Gated Communities - A Case Study of it Corridor, Chennai. International Journal of Advanced Research in Engineering and Technology (IJARET), 11(3), 216- 223.
Jansen, S. J. T. (2012). The Impact of Socio-Demographic Characteristics, Objective Housing Quality and Preference on Residential Satisfaction. OTB Research Institute for the Built Environment. Delft, The Netherlands: Delft University of Technology, OTB Research Institute for the Built Environment.
Jiang, W., Feng, T., Timmermans, H., Li, H. (2017). A gap-theoretical path model of residential satisfaction and intention to move house applied to renovated historical blocks in two Chinese cities. Cities, 71, 19-29.
Kooshali, A. D., Parvizi, R., Azeri, A. R. K. & Hosseini, S. B. (2015). The Role of Nature (Green Space) in Parallel with Promotion of Relaxation and Satisfaction of Residents of Residential Complexes. Procedia- Social and Behavioral Sciences, 202, 361-372.
Landman, K. (2004). Gated communities in South Africa: Comparison of four case studies in Gauteng. CSIR Publication BOU/I 347.
Leslie, E., & Cerin, E. (2008). Are perceptions of the local environment related to neighbourhood satisfaction and mental health in adults? Preventive Medicine, 47(3), 273- 278.
Li, B., Jin, C., Jansen, S. J., Van der Heijden, H., & Boelhouwer, P. (2021). Residential satisfaction of private tenants in China's superstar cities: The case of Shenzhen, China. Cities, 118, 103355.
Makinde, O. (2020). The correlates of residents’ perception of safety in gated communities in Nigeria. Social Sciences & Humanities Open, 2(1), 1- 14.
Makinde, O. O. (2015). Influences of socio-cultural experiences on residents’ satisfaction in Ikorodu low-cost housing estate, Lagos state. Environ Dev Sustain, 17, 173–198. https://doi.org/10.1007/s10668-014-9545-6.
Mohd, T., Johari, N., & Abdul Ghani, R. (2016). Satisfaction Level of Gated and Guarded Community Residents (Case Study: Meru Hills, Ipoh). Procedia - Social and Behavioral Sciences, 222, 747-754.
Mohit, M. A., & Raja, A. (2014). Residential satisfaction - Concept, theories and empirical studies. Planning Malaysia: Urban Planning and Local Governance, 12(3), 47- 66.
Mohit, M. A., & Hannan, M. H. E. (2012). A study of crime potentials in Taman Melati terrace housing in Kuala Lumpur: Issues and challenges. Procedia-Social and Behavioral Sciences, 42, 271-283.
Mouratidis, K., & Yiannakou, A. (2022). What makes cities livable? Determinants of neighborhood satisfaction and neighborhood happiness in different contexts. Land Use Policy, 112, 105855.
Mouratidis, K. (2020). Commute satisfaction, neighborhood satisfaction, and housing satisfaction as predictors of subjective well-being and indicators of urban livability. Travel Behaviour and Society, 21, 265-278.
Moustafa, Y. M. (2009). Design and Neighborhood Sense of Community: An Integrative and Cross-Culturally Valid Theoretical Framework. Archnet-IJAR, International Journal of Architectural Research, 3(1), 71-91.
Muiga, J., & Rukwaro, R. (2016). Satisfaction Of Residents With Gated Community Lifestyle: The Case of Nairobi County; Kenia. BEST: International Journal of Humanities, Arts, Medicine and Sciences (BEST: IJHAMS), 4(12), 85-104.
Osman, F. O., Moustafa, Y. M., & Fahmy, A. A. (2021). Residential satisfaction in gated communities according to stages in the life cycle with reference to Cairo, Egypt. J. Eng. Appl. Sci, 68(41), 1-19.
Phillips, D. R., Siu, O. L., Yeh, A. G., & Cheng, K. H. (2005). The impacts of dwelling conditions on older persons’ psychological well-being in Hong Kong: the mediating role of residential satisfaction. Social science & medicine, 60(12), 2785-2797.
Riazi, M., & Emami, A. (2018). Residential satisfaction in a?ordable housing: A mixed method study Marziyeh Riazi, Ali Emam. Cities, 82, 1- 9.
Riger, S., LeBailly, R. K., & Gordon, M. T. (1981). Community Ties and Urbanites' Fear of Crime: An Ecological Investigation. American Journal of Community Psychology, 9(6), 653- 665.
Rossi, P. (1955). Why Families Move: A Study in the Social Psychology of Urban Residential Mobility. The Free Press, Glencoe.
Ruel, E., Oakley, D. A., Ward, C., Alston, R., & Reid, L. W. (2013). Public housing relocations in Atlanta: Documenting residents’ attitudes, concerns and experiences. Cities, 35, 349-358.
Salah, N., & Ayad, H. (2018). Why people choose gated communities: A case study of Alexandria metropolitan area. Alexandria Engineering Journal, 57(4), 2743-2753.
Sun, G., & Webster, C. (2019). The security grills on apartments in gated communities: Trading-o? 3D and 2D landscapes of fear in China. Cities 90, 113-121.
Ta, N., Li, H., Zhu, Q., & Wu, J. (2021). Contributions of the quantity and quality of neighborhood green space to residential satisfaction in suburban Shanghai. Urban Forestry & Urban Greening, 64, 127293.
Tan, T. H. (2012). Housing satisfaction in medium- and high-cost housing: The case of Greater Kuala Lumpur, Malaysia. Habitat International, 36(1), 108-116.
Tao, L., Wong, F. K., & Hui, E. C. (2014). Residential satisfaction of migrant workers in China: A case study of Shenzhen. Habitat International, 42, 193-202.
Turkoglu, H. D. (1997). Residents' satisfaction of housing environments: the case of Istanbul, Turkey. Landscape and Urban Planning, 39(1), 55-67.
Turkoglu, H., Terzi, F., Salihoglu, T., Bolen, F., & Okumus, G. (2019). Residential satisfaction in formal and informal neighborhoods: the case of Istanbul, Turkey. Archnet-IJAR: International Journal of Architectural Research, 13(1), 112-132.
Wang, D., He, S., Webster, C., & Zhang, X. (2019). Unravelling residential satisfaction and relocation intention in three urban neighborhood types in Guangzhou, China. Habitat International, 85, 53-62.
Waziri, A. G., Yusof, N. A., & Abd Rahim, N. M. S. (2014). Occupants housing satisfaction: does age really matter? Urban, Planning and Transport Research: An Open Access Journal, 2(1), 341-353.
Zhang, C., & Lu, B. (2016). Residential satisfaction in traditional and redeveloped inner city neighborhood: A tale of two neighborhoods in Beijing. Travel Behaviour and Society, 5, 23-36.
Zhang, S., Tang, J., Li, W., & Zheng, G. (2020). Does gating make residents feel safer? Evidence from the gated villages of Beijing. Cities, 101, 102676.

In-Text Citation: (Osman, 2022)
To Cite this Article: Osman, F. O. (2022). A Conceptual Model for Assessing Residents’ Satisfaction in the Case of Gated Communities: An Analytical Literature Review. International Journal of Academic Research in Progressive Education and Development, 11(4), 814–827.