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International Journal of Academic Research in Accounting, Finance and Management Sciences

Open Access Journal

ISSN: 2225-8329

Integrating Crisis Management into the Strategic Planning Process in the Service Sector Firms

Mohammed Waleed Mudalal

http://dx.doi.org/10.6007/IJARAFMS/v11-i3/11616

Open access

The purpose of this study is to investigate the integration of crisis management into the strategic planning process. So, by understanding this integration in the time of crises, the service sector firms could strategically deal with challenges and uncertainties. In fact, this orientation can professionally supply firms with a defensive capability for preventing crises growth or lessening their effects. The qualitative method was used for analyzing the semi structured-interviews that were conducted by senior managers who were selected from top management. Findings were empirically supported according to the study respondents who confirmed that adding the crisis management concept to the strategic planning processes, will make those processes more effective and eligible in times of crisis. Basically, the integration of crisis management into strategic planning can give a more inclusive approach to the strategic planning process, which seems to fundamentally promote the strategist’s work. This paper deepens the theoretical understanding of the consequences of strategy process.

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In-Text Citation: (Mudalal, 2021)
To Cite this Article: Mudalal, M. W. (2021). Integrating Crisis Management into the Strategic Planning Process in the Service Sector Firms. International Journal of Academic Research in Accounting Finance and Management Sciences, 11(3), 740–761.