ISSN: 2225-8329
Open access
The increased demand for business process automation continues to prompt growth for artificial intelligence and software robotics. Robotic process automation (RPA) is one example of an emerging technology within the field of automation that is currently around and impacting many business organizations. RPA does not specifically refer to a physical robot, but to a type of configurable software, also referred to as “softbots”, that performs assigned tasks, eliminating boring, repetitive, and low-value tasks currently performed by humans. RPA comes with great advantages however, one must understand that like many emerging technologies, it also has challenges and problems that would need to be overcome to attain a full benefit scenario. This paper aims to identify challenges and problems of RPA, identified in the literature, that can impact current business organizations. The literature touches on benefits of RPA, but also emphasize challenges and obstacles that may hurt business organizations when key processes, procedures, and controls necessary to guide its implementation and sound operation are missing.
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In-Text Citation: (Otero, 2022)
To Cite this Article: Otero, A. R. (2022). Literature-based Challenges and Problems of Robotic Process Automation within the Business Organization. International Journal of Academic Research in Accounting Finance and Management Sciences, 12(2), 298-305.
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