The aim of the study was to investigate the impact of cloud computing on enhancing the performance of financial banking programs in Jordanian commercial banks. This was done through the utilization of cloud computing services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). The researcher adopted a descriptive-analytical approach in constructing the study. The study population consisted of employees in Jordanian commercial banks, totaling 15,400 employees distributed across branches and the general administration. The researcher employed a survey questionnaire as the data collection tool, which was distributed to a sample of 590 respondents. Eleven invalid questionnaires were excluded from statistical analysis, resulting in a valid sample of 579 questionnaires. Among the notable results were the high level of cloud computing utilization in Jordanian commercial banks. The results also demonstrated a statistically significant impact, at a significance level (? ? 0.05), of cloud computing utilization represented by the dimensions of IaaS, PaaS, and SaaS on enhancing the performance of financial banking programs in Jordanian commercial banks. The study's recommendations included urging Jordanian commercial banks to expand their support and development of infrastructure to facilitate the use of cloud computing technology, as it plays an effective role in improving the performance of banking programs.
(Arabic)
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(Habashneh et al., 2023)
Habashneh, A. G. AL, Al-zeaud, H., Alkhazaleh, M., & Al-Habashneh, O. A. (2023). The Impact of Cloud Computing on Enhancing the Performance of Financial Banking Programs in Jordanian Commercial Banks. International Journal of Academic Research in Accounting, Finance and Management Sciences, 13(4), 136–157.
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