ISSN: 2222-6990
Open access
Over the years, there is a growing attention on generational differences and work attitudes among academician and practitioners. Researchers have investigated generational differences on organizational commitment, job satisfaction and turnover intention, yet the issue concerning generational differences on these work attitudes is still debatable. Hence, this article reviews the past studies concerning generational differences and their work-related attitudes in the period of fifteen years. Based on the review, we found that younger generation tends to have lower overall commitment, affective commitment as well as normative commitment compared to older generations. We also found a decrease in job satisfaction and a noticeable upward trend in turnover intention among younger generations. The review also found that generational differences and work-related attitudes also vary across different context of research setting.
Asian Institute of Finance. (2014). Gen Y in the Workplace: An international Comparison. Retrieved from http://www.aif.org.my/clients/aif_d01/assets/multimediaMS/publication/AIF-Gen-Y-Report-book-Final.pdf
Bennett, J., Pitt, M., & Price, S. (2012). Understanding the impact of generational issues in the workplace. Facilities, 30(7/8), 278-288.
Benson, J., & Brown, M. (2011). Generations at work: are there differences and do they matter?. The International Journal of Human Resource Management, 22(9), 1843-1865.
Brunetto, Y., Farr-Wharton, R., & Shacklock, K. (2012). Communication, training, well-being, and commitment across nurse generations. Nursing outlook, 60(1), 7-15.
Cennamo, L., & Gardner, D. (2008). Generational differences in work values, outcomes and person-organisation values fit. Journal of Managerial Psychology, 23(8), 891-906.
Chan, D. S. H. (2005). Relationship between generation-responsive leadership behaviors and job satisfaction of generations X and Y professionals (Doctoral dissertation, University of Phoenix).
Clark, A., Oswald, A., & Warr, P. (1996). Is job satisfaction U-shaped in age? Journal of Occupational and Organizational Psychology, 69, 57–81.
Coburn, A. S., & Hall, S. J. (2014). Generational differences in nurses’ characteristics, job satisfaction, quality of work life, and psychological empowerment. Journal of Hospital Administration, 3(5), p124.
Costanza, D. P., Badger, J. M., Fraser, R. L., Severt, J. B., & Gade, P. A. (2012). Generational differences in work-related attitudes: A meta-analysis. Journal of Business and Psychology, 27(4), 375-394.
Cucina, J. M., Byle, K. A., Martin, N. R., Peyton, S. T., & Gast, I. F. (2017). Generational differences in workplace attitudes and job satisfaction: Lack of sizable differences across cohorts. Journal of Managerial Psychology.
D'Amato, A., & Herzfeldt, R. (2008). Learning orientation, organizational commitment and talent retention across generations: A study of European managers. Journal of Managerial Psychology, 23(8), 929-953.
Ferres, N., Travaglione, A., & Firns, I. (2003). Attitudinal differences between Generation-X and older employees. International Journal of Organisational Behaviour, 6(3), 320-333.
Gursoy, D., Chi, C. G. Q., & Karadag, E. (2013). Generational differences in work values and attitudes among frontline and service contact employees. International Journal of Hospitality Management, 32, 40–48.
Inelmen, K., Zeytinoglu, I. U., & Uygur, D. (2012). Are Millennials a different breed? Turkish hospitality sector frontline employees’ intention to stay. Managing the New Workforce: International Perspectives on the Millennial Generation; Edward Elgar: Cheltenham, UK, 181-203.
Jones, A. L. (2014). Generational cohort differences in types of organizational commitment among nurses in Alabama (Doctoral dissertation, Walden University).
Kowske, B. J., Rasch, R., & Wiley, J. (2010). Millennials’(lack of) attitude problem: An empirical examination of generational effects on work attitudes. Journal of Business and Psychology, 25(2), 265-279.
LeVasseur, S. A., Wang, C. Y., Mathews, B., & Boland, M. (2009). Generational differences in registered nurse turnover. Policy, Politics, & Nursing Practice.
Lub, X., Nije Bijvank, M., Matthijs Bal, P., Blomme, R., & Schalk, R. (2012). Different or alike? Exploring the psychological contract and commitment of different generations of hospitality workers. International Journal of Contemporary Hospitality Management, 24(4), 553-573.
Lyons, S., & Kuron, L. (2014). Generational differences in the workplace: A review of the evidence and directions for future research. Journal of Organizational Behavior, 35(1), 139-157.
Malone, A. M. (2014). Organizational commitment: An examination of three generations of aerospace manufacturing employees (Doctoral dissertation, Capella University).
Mannheim, K. (1952). The sociological problem of generations. Essays on the Sociology of Knowledge, 276-322.
Marasinghe
In-Text Citation: (Aziz, Rahman, Yusof, & Yunus, 2018)
To Cite this Article: Aziz, K. A., Rahman, R. H. A., Yusof, H. M., & Yunus, W. M. A. W. M. (2018). A Review on Generational Differences and Work-related Attitude. International Journal of Academic Research in Business and Social Sciences, 8(8), 346–360.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode