Journal Screenshot

International Journal of Academic Research in Accounting, Finance and Management Sciences

Open Access Journal

ISSN: 2225-8329

The Interactive Effects of Cause Related Marketing Campaigns, Perceptual Brand Equity Dimensions and Cultural Values on Consumer Purchase Intentions

Hassan Saberi, Abbas Rezazadeh Karsalari

http://dx.doi.org/10.6007/IJARAFMS/v4-i2/818

Open access

The purpose of this research is to investigate the kind of relationship between Cause Related Marketing (CRM) campaigns, brand perceptual dimensions and cultural traits as possible antecedents of consumer purchase intentions in the country of Iran. An initial conceptualization was developed from mainstream literature to be validated through empirical research. The conceptualization was then tested with quantitative survey data collected from about 384 consumers studying in different purchase centers in Esfahan. Structural Equation Modeling was used to test the hypothesis derived from literature. The findings indicate that consumer purchase intentions are influenced by the cause related marketing campaigns. Furthermore it was observed that the perceptual brand equity dimensions and cultural values partially mediate the impact of CRM campaigns on consumer purchase intentions. The data was gathered from purchase centers in Esfahan only. Hence, future research could extend these findings to other cities in Iran to test their generalizing ability. This research has key implications for companies, charities and academic to effective use of cause related marketing campaigns in Iran. The study contributes to cause related marketing literature by indicating a mediating role of perceptual brand equity and cultural values on CRM campaigns and consumer purchase intentions. The mediating role of culture and perceived quality was ignored in previous studies. Moreover, it contributes to close the gap of empirical research in this field in Iran.

Maignan, I., and Ralston, I. (2002) Corporate Social Responsibility in Europe and U.S.: Insights for Businesses’ Self-presentations, Journal of International Business Studies, Vol. 33, Third Quarter, pp 497-514.
Kotler, P., & Lee, N. (2005). Corporate Social Responsibility; doing the most good for your company and your cause. New Jersey: John Wiley & Sons.
Varadarajan, P. R., and Menon, A. (1988). Cause-related marketing: A coalignment of marketing strategy. Journal of Marketing 52 (3): 58-75.
Osterhus, T. (1997) Pro-social consumer influence strategies: when and how do they work? JMark 61(4):16–29.
Shabbir, S., Kaufmann, H. R., and Qureshi, I. M. (2009), “Cause related marketing campaigns and consumer purchase intentions: The mediating role of brand awareness and corporate image”, African Journal of Business Management, Vol. 4(6), pp. 1229-1235.
Fellman, M. (1999). Cause marketing takes a strategic turn. Marketing News 33(9), 4.
Yechiam, E., Barron, G., Erev, I., & Erez, M. (2002). On the robustness and the direction of the effect of cause-related marketing. Journal of Consumer Behaviour, 2(4), 320-330.
Till, B. D., Nowak, L. I. (2000). Toward effective use of cause-related marketing alliances. J. Prod. Brand Manage, 9(7): 472-484.
Dacin, P. A., and Brown, T. J. (1997), ‘The company and the product: corporate Associations and Consumer product Responses’, Journal of Marketing, vol.61, January, pp. 68-84.
Taylor, L. R. (2007). Cause-related marketing: a new perspective on achieving campaign objectives amongst fast moving consumer goods. Strat. Change, 16: 79–86.
Chattananon, A., Lawley, M., Supparerkchaisakul, N., Leelayouthayothin, L. (2008). Impacts of a Thai cause-related marketing program on corporate image. Int. J. Emerg. Mark, 3(4): 348-363.
Adkins, S. (2004), Cause related marketing: who cares wins. Oxford: Elsevier Butterworth-Heinemann.
Farache, F., Perks, K. J. (2008). Cause Related Marketing: Consumers’ Perceptions and Benefits for Profit and Non Non-Profits Organisations. BAR, Curitiba, 5(3): 210–224.
Berglind, M.. and Nakata, C. (2005) Cause-related marketing: More buck than bang? Business Horizons, Vol. 48, Issue 5, Sept-Oct., pp 443-453.
Quinones, V., and Rebollo, J. (2009), “Cause Related Marketing and its Effects on Employees” FORUM Empresarial, Vol. 14, No. 2 pp. 19-37.
Duncan, T., and Moriarty, S.. (1997). Driving Brand Value: Using Integrated Marketing to Manage Profitable Stakeholder Relationships. New York: McGraw-Hill.
Nedungad, P. (1990). Recall and Consumer Consideration Sets: Influencing Choice without Altering Brand Evaluations. J. Consumer Res., 17(3): 263-276.
Keller, K. L. (2003). Conceptualizing, measuring, and managing customer based brand equity. J. Mark., 57(1): 1–22.
Radder, L., Huang, W. (2008). High-involvement and low-involvement products. A comparison of brand awareness among students at a South African university. J. Fashion Mark. Manage, 12(2): 232-243.
Schmitt, B. H., Geus, B. (2006). Are brands forever? How brand knowledge and relationships affect current and future purchases. J. Prod. Brand Manage, 15(2): 98-105.
Hoyer, W. D., Brown, S. P. (1990). Effects of Brand Awareness on Choice for a Common, Repeat-Purchase Product. J. Consum. Res., 17(2): 141-148.
Grewal, D., Krishnan, R., Baker, J., Borin, N. (1998). The Effect of Store Name, Brand Name and Price Discounts on Consumers' Evaluations and Purchase Intentions. J. Ret., 74(3): 331-352.
Kotler, P., Keller, L. K. (2006). Marketing Management. 12th Edition, Prentice- Hall, New Jersey.
Skory, M., Repka, S., MCInst, M. (2004). The Description of Social, Cause- Related Marketing and Corporate Social Responsibility. J. the Can. Inst. Mark, 7(2): 1-27.
Webb, D. J., and Mohr, L. A. (1998). A Typology of Consumer Responses to Cause- Related Marketing: From Skeptics to Socially Concerned. Journal of Public Policy and Marketing, Vol. 17, No. 2, Fall, pp. 227-238.
Markwick, N., Fill, C. (1997). Towards a framework for managing corporate identity. Euro. J. Mark.. 31(5-6): 396-409.
Anselmsson, J., Johansson, U. (2007), corporate social responsibility and the positioning of grocery brands, Int. J. Ret. Distrib. Manag. 35(10): 835-856.
Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. Journal of Marketing, 52, 2-22.
Aaker, D. A. (1991), Managing Brand Equity, New York: Free Press.
Morton, J. (1994). Predicating brand preference. Marketing Management, 2(4), 32-44.
Chen, C. F., and Chang, Y. Y. (2008). Airline Brand Equity, Brand Preference and Purchase Intentions - The Moderating Effects of Switching Costs, Journal of Air Transport Management, 14(1), 40-42.
Cobb-Walgren, C. J., Ruble, C. A., and Donthu, N. (1995). Brand Equity, Brand Preference, and Purchase Intent, Journal of Advertising, 24(3), 1-9.
Aaker, D. A. (1996), Measuring Brand Equity across Products and Markets, New York: Free Press.
Yoo, B., Donthu, N., and Lee, S. (2001). An examination of selected marketing mix elements and brand equity. Academy of Marketing Science, 28(2), 195-212.
Keller, K. L. (2002). Strategic Brand Management: Building, Measuring, and Management Brand Equity (Second Edition). Pearson Education Ltd.
Mooij, D. M., Hofstede, G. (2002). Convergence and divergence in consumer behavior: implications for international retailing. Journal of Retailing, 78 (1), 61- 69.
Yau, O. H. M. (1994), Consumer Behaviour in China: Customer Satisfaction and Cultural Values. London: Routledge.
Brink, D., Odekerken-Schröder, G., and Pauwels, P. (2006) The effect of strategic and tactical cause-related marketing on consumers’ brand loyalty, Journal of Consumer Marketing, Vol. 23, No. 1, pp 15-25.
Pappu, R., Quester, P., and Cooksey, W. R. (2005), “Consumer-based brand equity: improving the measurement – empirical evidence”, The Journal of Product & Brand Management, Vol. 14 Nos 2/3, pp. 143-54.
Tong, X., & Hawley, J. M. (2009). Measuring customer-based brand equity: Empirical evidence from the sportswear market in China. J of Prod. & Brand Management, 18(4), 262-271.
Hou, J., Du, L., Li, J. (2008). Cause’s attributes influencing consumer’s purchasing intention: empirical evidence from China. Asia Pac. J. Mark. Log., 20(4): 363-380.
Gupta, S., and Pirsch, J. (2006). The company-cause-customer fit decision in cause related marketing. Journal of Consumer Marketing. Vol. 23, No. 6, pp. 314-326.
Boush, D. M., Kim, C. H., Khale, L. R. , Batram, R. (1994), Cynicism and conformity as correlates of trust in product information sources, J. Curr. Iss. Res. in Adv., 15(2): 71-79.
Liu, M. T., Huang, Y. Y., Minghua, J. (2007). Relations among attractiveness of endorsers, match-up, and purchase intention in sport marketing in China. J. Consumers. Mark, 24(6): 358-365.
Silvera, D. H., Austad, B. (2004). Factors predicting the effectiveness of celebrity endorsement advertisements. Euro. J. Mark., 38(11-12):1509-1526.

In-Text Citation: (Saberi & Karsalari, 2014)
To Cite this Article: Saberi, H., & Karsalari, A. R. (2014). The Interactive Effects of Cause Related Marketing Campaigns, Perceptual Brand Equity Dimensions and Cultural Values on Consumer Purchase Intentions. International Journal of Academic Research in Accounting Finance and Management Sciences. 4(2), 144 – 157.