ISSN: 2222-6990
Open access
In December 2014, Malaysia was shocked by the massive floods that affect physical destruction and also leaving flood victims with psychological problems. Based on previous research, resiliency is an element that can protect the flood victims from experiencing severe psychological issues. Therefore, the objective of this study was to explore the factors influencing resiliency among flood victims in Kelantan, Malaysia. To carry out this study, a qualitative approach using case study as a research design was employed. A total of 28 flood victims were selected for in-depth interview sessions. Respondents were selected by using purposive sampling. The data were collected and analysed using thematic analysis. The findings reported that there were four factors that influenced respondents’ resiliency, which emerged as themes namely self-efficiency, coping strategies, characteristics of community spirit and social support. The finding would provide information for relevant intervention programme which will lead to improve the physical and psychological well-being of flood victims in Malaysia.
Bailey, J., Sabbagh, M., Loiselle, C. G., Boileau, J., & McVey, L. (2010). Supporting families
in the ICU: A descriptive correlational study of informational support, anxiety, and satisfaction with care. Intensive and Critical Care Nursing, 26, 114-122. doi:10.1016/j.iccn.2009.12.006
Berkman, L. F., Glass, T., Seeman, I., & Brisette, T. E. (2000). From social integration to
health: Durkheim in the new millennium. Social Science and Medicine, 51, 843–857. doi:10.1016/S0277-9536(00)00065-4
Bisschop, M. I., Knegsman, D. M. W., Beekman, A. T. F., & Deeg, D. J. H. (2004). Chronic
diseases and depression: The modifying role of psychosocial resources. Social Sciences and Medicine, 59, 721-733. doi:10.1016/j.socscimed.2003.11.038
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research
in Psychology, 3(2), 77-101. doi:10.1191/1478088706qp063oa
Brown, B. B., Perkins, D., & Brown, G. (2003). Place attachment in a revitalizing
neighbourhood: Individual and block levels of analysis. Journal of Environmental Psychology, 23, 259-71. doi:10.1016/S02724944(02)001172
Brown, S. P., Westbrook, R. A., & Challagalla, G. (2005). Good cope, bad cope: Adaptive
and maladaptive coping strategies following a critical negative work event. Journal of Applied Psychology, 90(4), 792-798. doi:10.1037/0021-9010.90.4.792
Burleson, B. R., & MacGeorge, E. L. (2002). Supportive communication. In M. L. Knapp & J.
A. Daly (Eds.), Handbook of Interpersonal Communication. Thousand Oaks, CA: Sage.
Carver, C. S., Scheier, M. F., & Weintraub, J. K. (1989). Assessing coping strategies: A
theoretically based approach. Journal of Personality and Social Psychology, 56 (2), 267-283. doi:10.1037/0022-3514.56.2.267
Chaplin, J. P. (2004). Dictionary of Psychology. Jakarta: Raja Grafindo Persada.
Department of Drainage and Irrigation Kelantan (2015). Paper presented at the 2015 Kelantan
Flood Management Conference: Resolution, Framework and Sustainable Development. Kubang Kerian, Kelantan: University of Sciences Malaysia.
Economic Planning Unit of Kelantan State. (2015). Paper presented at the Flood Management
Conference: Resolution, Framework and Sustainable Development. Kubang Kerian, Kelantan: University of Sciences Malaysia.
Faure, S., & Loxton, H. (2003). Anxiety, depression and self-efficacy levels of women
undergoing first trimester abortion. South African Journal of Psychology, 33, 28-38. doi:10.1177/008124630303300104
Gelbrich, K. (2010). Anger, frustration, and helplessness after service failure: Coping
strategies and effective informational support. Journal of the Academy of Marketing Science, 38, 567–585. doi 10.1007/s11747-009-0169-6.
Faure, S., & Loxton, H. (2003). Anxiety, depression and self-efficacy levels of women
undergoing first trimester abortion. South African Journal of Psychology, 33, 28-38. doi:10.1177/008124630303300104
Karademas, E. C. (2006). Self-efficacy, social support and well-being. The mediating role of
optimism. Personality and Individual Differences, 40, 1281-1290. doi:10.1016/j.paid.2005.10.019
Kashdan, T. B., & Roberts, J. E. (2004). Social anxiety’s impact on affect, curiosity, and social
self-efficacy during a high self-focus social threat situation. Cognitive Therapy and Research, 28, 119-141. doi:10.1023/B:COTR.0000016934.20981.68
Kuijer, R. G., & de Ridder, D. (2003). Discrepancy in illness-related goals and quality of life in
chronically ill patients: The role of self-efficacy. Psychology and Health, 18, 313-330. doi:10.1080/0887044031000146815
Malecki, C. K., & Demaray, M. K. (2003). What type of support do they need? Investigating
student adjustment as related to emotional, informational, appraisal, and instrumental support. School Psychology Quarterly, 18 (3), 231-252. doi:10.1521/scpq.18.3.231.22576.
Maruzairi, H., Zawari, M. N., & Arifin, W. N. M. (2015). Exploring emotion
disasters and resilience in adolescent affected by flood in Kelantan and the development of peer support group for trauma module. Final Report of the Flood Research Conference 2014 (pp. 244-247): University of Technology Malaysia.
Mendelson, M. B., Catano, V. M., & Kelloway, K. (2000). The role of stress and social support
in sick building syndrome. Work & Stress, 14, 137-155. doi:10.1080/026783700750051658
Noremy, M. A., Saadah, N. M. A., & Jana, N. S. (2019a). Floods and psychological
problems: Managing stress during floods. In Jamiah M., Suzana, M. H. & Hilwa, A. Stress Management. Selangor, Malaysia: UKM Publisher
Noremy, M. A., Rahim, M. K., Sofia, A., Helma, R. M., & Hafizah, N. M. A. (2019b). Exploring the coping strategies that improve resiliency among flood victims in Kelantan, Malaysia. International Journal of Recent Technology and Engineering, 8(2S10), 67-73.
Norizan, Y. (2016). Management of psychological elements in disaster preparedness: A
qualitative study of flood victims in Kelantan. Malaysian Journal of Psychology, 30 (2), 74-81.
Paton, D. (2005). Community resilience: Integrating hazard management and community
Engagement. International Conference on Engaging Communities, 14th-17th June 2005. Queensland, Australia.
Peeters, M. C. W., & Le Blanc, P. M. (2001). Towards a match between job demands and
sources of social support: A study among oncology care providers. European Journal of Work and Organizational Psychology, 10, 53-72. doi:10.1080/13594320042000034
Perkins, D. D., & Long, D. A. (2002). Neighbourhood sense of community and social capital :
A multi-level analysis. In A. Fisher, C. Sonn, & B. Bishop (Eds.), Psychological Sense of Community: Research, Applications, and Implications. New York: Plenum.
Pfefferbaum, R. L. (2013). The communities advancing resilience toolkit (CART): An
intervention to build community resilience disasters. Journal of Public Health Management Practice, 19(3), 250-258. doi:10.1097/PHH.0b013e318268aed8
Priem, J. S., & Solomon, D. H. (2014). Emotional support and physiological stress recovery:
The role of support matching, adequacy, and invisibility. Communication Monographs, 82 (1), 88-112. doi:10.1080/03637751.2014.971416
Rohani, N. (2015). Malaysian Prime Bulletin [Television Broadcast]. Petaling Jaya,
Malaysia: Media Prima.
Rosnah, I., Ferlis, B., Jasmine, A. M., Shuhairimi, A., Kasturi, M. N. A., Adila, I., & Siti
Zaleha, I. (2015). Intervention guideline and model programme for strengthening family community resilience in traumatic loss and major disasters. Final Report of the Flood Research Conference 2014 (pp. 248-251): University of Technology Malaysia.
Sikh, G. (2015). Reflections from Flood Events in Kelantan. Kelantan Mental Health
Conferences. Kelantan: Health Department of Kelantan State.
Siti Uzairiah, M. T. (2016). Qualitative Research, Interview Analysis & Nvivo11 Exploration.
Kuala Lumpur: Aras Publisher.
Symister, P., & Friends, R. (2003). The influence of social support and problematic support on
optimism and depression in chronic illness: A prospective study evaluating self-esteem as a mediator. Health Psychology, 22, 123-129.
Hassan, W.A, Subramaniam, S., & Yap, K.S. (2012). Paper presentation at the Natural
Disaster and Climate Change Seminar. Bangi, Selangor: National University of Malaysia.
Nik, W. Y. (2015). Kelantan Flooding on December 2014: A disaster. Retrieved
September 18, 2019 from pks.kelantan.gov.my/?p=82
Zainuddin, A. (2012). Research Methodology and Data Analysis (2nd ed.) Malaysia: UiTM Press.
In-Text Citation: (Akhir et al., 2021)
To Cite this Article: Akhir, N. M., Aun, N. S. M., Selamat, M. N., & Amin, A. S. (2021). Exploring Factors Influencing Resilience Among Flood Victims in Malaysia. International Journal of Academic Research in Business and Social Sciences, 11(6), 969–981.
Copyright: © 2021 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode