ISSN: 2222-6990
Open access
Job stress is considered as an important phenomenon that affects an individual, society and organization as a whole. The aim of this research was to investigate the relationship between workload, role ambiguity, work-family conflict, workplace bullying and job stress in Malaysian Palm oil Board (MPOB). In this research, a questionnaire was used as an instrument to collect the data from 140 respondents who were the employees from Grade 29. The respondents were selected using purposive sampling technique. The findings revealed that there was a significant relationship between workload, and work-family conflict with job stress. Meanwhile, regression analysis showed that workload made the strongest unique contribution to explaining the job stress. In conclusion, this research contributed to empirical literature and provided a clear picture about the relationship between workload, role ambiguity, work-family conflict, workplace bullying and job stress.
Agunbiade, D. A., & Ogunyinka, P. I. (2013). Effect of correlation level on the use of auxiliary variable in double sampling for regression estimation. Open Journal of Statistics, 3, 312-318.
Armstrong, G. S., Atkin-Plunk, C. A., & Wells, J. (2015). The relationship between work–family conflict, correctional officer job stress, and job satisfaction. International Association for Correctional and Forensic Psychology, 1-17.
Babatunde, A. (2013). Occupational stress: A review on conceptualisations, causes and cure. Economic Insights - Trends and Challenges, II (LXV)(2), 73-80.
Bashir, U., & Ramay, M. I. (2010). Impact of stress on employees job performance: A study on banking sector of Pakistan. International Journal of Marketing Studies, 2(1), 122-126.
Bharathi, T., & Gupta, D. (2017). Job stress and productivity: A conceptual framework. International Journal of Emerging Research in Management and Technology, 6(8), 393-399.
Dhankar, S. (2015). Occupational stress in banking sector. International Journal of Applied Research, 1(8), 132-135.
Faran, R. (2018). Impact of workplace bullying on job performance and job stress. Journal of Management Info, 5(3), 12-15.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10, 76-88.
Islam, M. S., Uddin, M. M., & Hasan, M. R. (2017). Measuring and analyzing job stress and fatigue among workers and its impact on employee productivity in a pharmaceutical factory: A case study. International Conference on Mechanical, Industrial and Materials Engineering, 1-6.
Ismail, N. H., & Noor, A. (2016). Occupational stress and its associated factors among academician in a research university, Malaysia. Malaysian Journal of Public Health Medicine, 16(1), 81-91.
Jamadin, N., Mohamad, S., Syarkawi, Z., & Noordin, F. (2015). Work-family conflict and stress: evidence from Malaysia. Journal of Economics, Business and Management, 3(2), 309-312.
Kaur, R. P., & Sharma, P. G. (2016). Stress management in the banking sector. Imperial Journal of Interdisciplinary Research, 2(3), 113-117.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30, 607-610.
Mabiza, J., Conduah, J., & Mbohwa, C. (2017). Occupational role stress on employee performance and the resulting impact: A South African Bank perspective. International MultiConference of Engineers and Computer Scientists, II.
Manerikar, V., & Manerikar, S. (2015). Cronbach alpha. Aweshkar Research Journal, 14(1), 117-119.
NIOSH. (2016). Promote mental healthcare at the workplace. The Star Online, Retrieved from https://www.thestar.com.my/news/nation/2016/04/03/niosh-promote-mental-healthcare-at-the-workplace/
Notelaers, G., & Einarsen, S. (2013). The world turns at 33 and 45: Defining simple cutoff scores for the Negative Acts Questionnaire–Revised in a representative sample. European Journal of Work and Organizational Psychology, 22, 670-682.
Rajalakshmi, M., & Gomathi, S. (2015). A study on the factors influencing workplace bullying and its impact on employee stress. Mediterranean Journal of Social Sciences, 6(1), 292-299.
Safaria, T., Othman, A. B., & Wahab, M. N. (2010). Religious coping, job insecurity and job stress among Javanese academic staff: A moderated regression analysis. International Journal of Psychological Studies, 2(2).
Sakkomonsri, J., & Kaewboonchoo, O. (2016). Factors associated with job stress among ambulance nurses in Bangkok, Thailand. The Bangkok Medical Journal, 12, 33-38.
Saravanan, K., & Lakshmi, M. K. (2017). A study on stress management among employees in Nationalized Bank, Trichy City. International Journal of Trend in Scientific Research and Development, 1(6), 1220-1230.
Sekaran, U., & Bougie, R. (2011). Research Methods for Business: A Skill-Building Approach. Chichester: J. Wiley & Sons.
Sheraz, I. A., Wajid, M., Sajid, M., Qureshi, W. H., & Rizwan, M. (2014). Antecedents of job stress and its impact on job performance and turnover intentions. International Journal of Learning and Development, 4(2), 204-226.
Sundram, V. P. K., Atikah, S. B., Rohani, M., Nazura, M. S., Akmal, A. O., & Krishnasamy, T. (2016). Research Methodology: Tools, Methods and Techniques. Petaling Jaya, Selangor: MLSCA.
Taniguchi, T., Takaki, J., Hirokawa, K., Fujii, Y., & Harano, K. (2016). Associations of workplace bullying and harassment with stress reactions: A two-year follow-up study. Industrial Health, 54, 131-138.
Wani, S. K. (2013). Job stress and its impact on employee motivation: a study of a select commercial bank. International Journal of Business and Management Invention, 2(3), 13-18.
Yaacob, M., & Long, C. S. (2015). Role of occupational stress on job satisfaction. Mediterranean Journal of Social Sciences, 6(2), 81-87.
In-Text Citation: (Abdullah et al., 2021)
To Cite this Article: Abdullah, D. N. M. A., Omar, M. K., Dahalan, N. A., Zakaria, R., & Ibrahim, Z. (2021). Relationships between Workload, Role Ambiguity, Work-Family Conflict, Workplace Bullying and Job Stress. International Journal of Academic Research in Business and Social Sciences, 11(7), 1257–1268.
Copyright: © 2021 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode