ISSN: 2222-6990
Open access
This study aims to examine the moderating effect of geopolitical environment on the relationship between crisis management and strategic planning in the service sector firms. Thus, examining the geopolitical environment variable will give a comprehensive perception to understand the crises environment and could strategically deal with these crises that considered as challenges to the service sector. A total of 120 questionnaires were collected from respondents who were chosen by the quota sampling technique. The results revealed that the geopolitical environment variable fully moderates the relationship between crisis management and strategic planning. The findings of this study can have significant implications for the service sector of Palestine. The study findings have several theoretical, practical, and managerial implications in the fields of crisis management, strategic planning and geopolitical environment. Consequently, this study suggested that it is advisable for service sector firms to invest in crisis management and encourage several strategic processes for providing firms with a defensive capability in order to prevent crisis developments or diminish their impacts.
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In-Text Citation: (Mudalal, 2021)
To Cite this Article: Mudalal, M. W. (2021). Examining the Moderating Effect of Geopolitical Environment on Crisis Management and Strategic Planning. International Journal of Academic Research in Business and Social Sciences, 11(9), 1025–1041.
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