The Impact of Market Knowledge Acquisition on Product Innovation Performance in Small and Medium Scale Enterprises

Ab Hamid, M. R., Sami, W., & Sidek, M. M. (2017). Discriminant validity assessment: Use of Fornell & Larcker criterion versus HTMT criterion. In Journal of Physics: Conference Series (Vol. 890, No. 1, p. 012163). IOP Publishing.
Ahiakpor, F., Asmah, E. E., & Andoh, F. K. (2014). Firm Capacity Utilization in Ghana: Does Foreign Ownership Matter? Developing Country Studies, 4(4), 11–19.
Aljanabi, A. Q. R. A. (2018). The mediating role of absorptive capacity on the relationship between entrepreneurial orientation and technological innovation capabilities. International Journal of Entrepreneurial Behaviour and Research, 24(4), 818–841.
AlQershi, N. A., Mokhtar, S. S. M., & Abas, Z. Bin. (2020). CRM dimensions and performance of SMEs in Yemen: the moderating role of human capital. Journal of Intellectual Capital.
Aminu, S. A., & Polytechnic, L. S. (2018). Market orientation and small and medium enterprises ’ ( SMEs ) performance in Nigeria?: A review, (August).
Bandari, C. (2020). Human Resource Management Practices for Sustainability of Ghanaian Small and Medium Enterprises Walden University.
Bojica, A. M., & Fuentes-fuentes, M. M. (2019). Knowledge Acquisition and Corporate Entrepreneurship?: Insights from Spanish SMEs in the ICT Sector, (July 2012).
Carson, G., O’Connor, C., & Simmons, G. (2020). The crucial role of market intelligence in the development of small business marketing capabilities. Journal of Small Business and Enterprise Development, 27(5), 797–816.
Cohen, W. M., & Levinthal, D. A. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35(1), 128.
Conceição, J., Camargo, S. M., Maria, A., Toaldo, M., & Didonet, S. R. (2017). The role of marketing capabilities , absorptive capacity , and innovation performance, (Mic).
Dabrowski, D. (2019). Market knowledge and new product performance: The mediating effects of new product creativity. Journal of Business Economics and Management, 20(6), 1168–1188.
Davcik, N. S., Cardinali, S., Sharma, P., & Cedrola, E. (2020). Exploring the role of international R&D activities in the impact of technological and marketing capabilities on SMEs’ performance. Journal of Business Research, (April 2019).
Deshpande, M. (2017). Policy Perspectives for SMEs Knowledge Management, 23–46.
Dwyer, M. O., & Gilmore, A. (2019). Competitor orientation in successful SMEs?: an exploration of the impact on innovation. Journal of Strategic Marketing, 4488, 1–17.
Evangelista, F., & Mac, L. (2016). The influence of experience and deliberate learning on SME export performance. International Journal of Entrepreneurial Behavior & Research, 860-879.
Expósito, A., & Sanchis, J. A. (2019). The relationship between types of innovation and SMEs ’ performance?: a multi ? dimensional empirical assessment. Eurasian Business Review, 9(2), 115–135.
Falasca, Mauro; Zhang, J., & Conchar, Margy; Li, L. (2017). The impact of customer knowledge and marketing dynamic capability on innovation performance?: an empirical analysis. Journal of Business & Industrial Marketing, 7(March), 901–912.
Ferraris, A., Devalle, A., Ciampi, F., & Couturier, J. (2019). Are global R&D partnerships enough to increase a company’s innovation performance? The role of search and integrative capacities. Technological Forecasting and Social Change, 149(November), 119750.
Ferreira, A., & Franco, M. (2019). The influence of strategic alliances on human capital development: A study applied to technology-based SMEs. EuroMed Journal of Business, 15(1), 65–85.
Flor, M. L., Cooper, S. Y., & Oltra, M. J. (2018). External knowledge search, absorptive capacity and radical innovation in high-technology firms. European Management Journal, 36(2), 183–194.
Fong, S.-F., Lo, M.-C., & Ramayah, T. (2014). New Product Development and Performance in the Banking Industry. Asia-Pacific Journal of Management Research and Innovation, 10(4), 305–321.
Fu, X., Mohnen, P., & Zanello, G. (2018). Innovation and productivity in formal and informal firms in Ghana. Technological Forecasting and Social Change, 131, 315–325.
García-Sánchez, E., García-Morales, V. J., & Martín-Rojas, R. (2018). Influence of technological assets on organizational performance through absorptive capacity, organizational innovation and internal labour flexibility. Sustainability (Switzerland), 10(3).
Hameed, W. U., Basheer, M. F., Iqbal, J., Anwar, A., & Ahmad, H. K. (2018). Determinants of Firm’s open innovation performance and the role of R & D department: an empirical evidence from Malaysian SME’s. Journal of Global Entrepreneurship Research, 8(1).
He, Q., Guaita-Martínez, J. M., & Botella-Carrubi, D. (2020). How brand equity affects firm productivity: The role of R&D and human capital. Economic Research-Ekonomska Istrazivanja , 33(1), 2976–2992.
Herman, H., Hady, H., & Arafah, W. (2018). The Influence of Market Orientation and Product Innovation on the Competitive Advantage and Its Implication toward Small and Medium Enterprises ( UKM ) Performance, 04(08), 8–21.
Hilmersson, M., & Johanson, M. (2020). i s b j Knowledge acquisition strategy , speed of capability development and speed of SME internationalisation.
Hoe, S. L. (2008). Benefiting from customer and competitor knowledge: A market-based approach to organizational learning. Learning Organization, 15(3), 240–250.
Johansson, A. E., Raddats, C., & Witell, L. (2019). The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers. Journal of Business Research, 98(September 2017), 328–338.
Kalay, F., & Lynn, G. S. (2015). THE IMPACT OF STRATEGIC INNOVATION MANAGEMENT PRACTICES ON FIRM INNOVATION PERFORMANCE 2 . THEORETICAL BACKGROUND AND HYPOTHESES, 412–429.
Kumar, D., & Rahman, Z. (2015). Sustainability adoption through buyer supplier relationship across supply chain: A literature review and conceptual framework. International Strategic Management Review (Vol. 3). Holy Spirit University of Kaslik.
Leng, Z., Liu, Z., Tan, M., & Pang, J. (2015). Speed leaders and quality champions: Analyzing the effect of market orientation and technology orientation alignment on new product innovation. Management Decision, 53(6), 1247–1267.
Lewandowska, M. S. (2015). Capturing Absorptive Capacity: Concepts, Determinants, Measurement Modes and Role in Open Innovation. International Journal of Management and Economics, 45(1), 32–56.
Li, Y., Xie, E., & Cheng, L. (2017). The effect of market orientation on new product development: a literature review. Chinese Management Studies, 11(4), 582–598.
Liao, Y., & Barnes, J. (2015). Knowledge acquisition and product innovation flexibility in SMEs. Business Process Management Journal, 21(6), 1257–1278.
Limaj, E., & Bernroider, E. W. N. (2019). The roles of absorptive capacity and cultural balance for exploratory and exploitative innovation in SMEs. Journal of Business Research, 94(November 2017), 137–153.
Lin, B., Chen, C., Lin, B., & Chen, C. (2007). Fostering product innovation in industry networks?: the mediating role of knowledge integration Fostering product innovation in industry networks?: the mediating role of knowledge integration. The International Journal of Human Resource Management, 17:1, 155-173,
Liu, W., & Atuahene-gima, K. (2018). Enhancing product innovation performance in a dysfunctional competitive environment?: The roles of competitive strategies and market-based assets ?. Industrial Marketing Management, 73(December 2016), 7–20.
Liu, W., & Atuahene-Gima, K. (2018). Enhancing product innovation performance in a dysfunctional competitive environment: The roles of competitive strategies and market-based assets. Industrial Marketing Management, 73(December 2017), 7–20.
Maduekwe, C. C., Africa, S., Kamala, P., & Africa, S. (2016). Performance measurement by small and medium enterprises in Cape Metropolis , South Africa, 14(2).
Mensah, I. (2019). Marketing innovation and sustainable competitive advantage of manufacturing SMEs in Ghana Article information?:, (October 2018).
Mostafiz, MdImtiaz; Sambasivan, Murali; Goh, S. K. (2019). The antecedents and the outcomes of foreign market knowledge accumulation – the dynamic managerial capability perspective. Journal of Business & Industrial Marketing, 4(March), 902–920.
Mostaghel, R., Oghazi, P., Patel, P. C., Parida, V., & Hultman, M. (2019). Marketing and supply chain coordination and intelligence quality?: A product innovation performance perspective. Journal of Business Research, 101(March), 597–606.
Mubarik, M. S., Devadason, E. S., & Govindaraju, C. (2020). Human capital and export performance of small and medium enterprises in Pakistan. International Journal of Social Economics, 47(5), 643–662.
Muscio, A. (2007). THE IMPACT OF ABSORPTIVE CAPACITY ON SMEs ’ COLLABORATION. Economics of Innovation and New Technology, 16:8, 653-668, 8599.
Najafi-Tavani, S., Najafi-Tavani, Z., Naudé, P., Oghazi, P., & Zeynaloo, E. (2018). How collaborative innovation networks affect new product performance: Product innovation capability, process innovation capability, and absorptive capacity. Industrial Marketing Management, 73(May 2016), 193–205.
Nastasiea, M., & Mironeasa, C. (2015). Key Performance Indicators in Small and Medium Sized Enterprises, i, 46–53. Retrieved from
http://www.fim.usv.ro/conf_1/tehnomusjournal/pagini/journal2016/files/8.pdf
Olaru, M., Pirnea, I. C., Hohan, A., & Maftei, M. (2014). Performance Indicators Used by SMEs in Romania, Related to Integrated Management Systems. Procedia - Social and Behavioral Sciences, 109, 949–953.
Salehi, Y. (2017). Investigate the Relationship between Organizational Learning Capabilities and Organizational Innovation in The Food Industry (Subsidiary Industrial Estates of Kermanshah Province ), 8(1), 84–97.
Santoro, G., Ferraris, A., & Winteler, D. J. (2019). Open innovation practices and related internal dynamics: case studies of Italian ICT SMEs. EuroMed Journal of Business, 14(1), 47–61.
Schaarschmidt, M., & Walsh, G. (2018). Customer Interaction and Innovation in Hybrid Offerings?: Investigating Moderation and Mediation Effects for Goods and Services Innovation, 21(1), 119–134.
Secundo, G., Del, P., Simeone, L., & Schiuma, G. (2020). Creativity and stakeholders ’ engagement in open innovation?: Design for knowledge translation in technology-intensive enterprises. Journal of Business Research, 119(April 2018), 272–282.
Shane, S. (2000). Prior Knowledge and the Discovery of Entrepreneurial Opportunities, 11(4), 448–469.
Sinisammal, J., Belt, P., Harkonen, J., Mottonen, M., & Vayrynen, S. (2012). Successful Performance Measurement in SMEs through Personnel Participation. American Journal of Industrial and Business Management, 02(02), 30–38.
Song, Y., Gnyawali, D. R., Srivastava, M. K., & Asgari, E. (2018). In Search of Precision in Absorptive Capacity Research: A Synthesis of the Literature and Consolidation of Findings. Journal of Management, 44(6), 2343–2374.
Sousa, J. P., Krot, K., & Rodrigues, R. G. (2018). Internal marketing and organisational performance of SMEs in the EDV industrial sector. Engineering Management in Production and Services, 10(1), 55–64.
Storey, C., & Larbig, C. (2018). Absorbing Customer Knowledge?: How Customer Involvement Enables Service Design Success, 21(1), 101–118.
Taghizadeh, S. K., Rahman, S. A., & Hossain, M. M. (2018). Knowledge from customer, for customer or about customer: which triggers innovation capability the most? Journal of Knowledge Management, 22(1), 162–182.
Thomä, J., & Zimmermann, V. (2020). Interactive learning — The key to innovation in non-R&D-intensive SMEs? A cluster analysis approach. Journal of Small Business Management, 58(4), 747–776.
Thongsri, N., & Chang, A. K. H. (2019). Interactions among factors influencing product innovation and innovation behaviour: Market orientation, managerial ties, and government support. Sustainability (Switzerland), 11(10).
Tian, H., Dogbe, C. S. K., Pomegbe, W. W. K., Sarsah, S. A., & Otoo, C. O. A. (2020). Organizational learning ambidexterity and openness, as determinants of SMEs’ innovation performance. European Journal of Innovation Management.
Tuan, N., Nhan, N., Giang, P., & Ngoc, N. (2016). The effects of innovation on firm performance of supporting industries in Hanoi – Vietnam. Journal of Industrial Engineering and Management, 9(2), 413–431.
U?urlu, Ö. Y., Kurt, M., & Kurt, M. (2016). The Impact of Organizational Learning Capability on Product Innovation Performance?: Evidence from the Turkish Manufacturing Sector The Impact of Organizational Learning Capability on Product Innovation Performance?: Evidence from the Turkish Manufacturin, 6(1).
Varadarajan, R. (2020). Customer information resources advantage, marketing strategy and business performance: A market resources based view. Industrial Marketing Management, 89(March), 89–97.
Verhees, F. J. H. M., & Meulenberg, M. T. G. (2004). Market Orientation , Innovativeness , Product Innovation , and Performance in Small Firms *, 42(2), 134–154.
Vla?i?, E., Dabi?, M., Daim, T., & Vlaj?i?, D. (2019). Exploring the impact of the level of absorptive capacity in technology development firms. Technological Forecasting and Social Change, 138(August 2018), 166–177.
Wadho, W., & Chaudhry, A. (2018). Innovation and firm performance in developing countries: The case of Pakistani textile and apparel manufacturers. Research Policy, 47(7).
Wang, Y., & Wang, Y. (2016). Learning and innovation in small and medium enterprises, (March 2010).
Yachin, J. M. (2018). The ‘customer journey’: Learning from customers in tourism experience encounters. Tourism Management Perspectives, 28(February), 201–210.

In-Text Citation: (Gligah et al., 2021)
To Cite this Article: Gligah, B. K., Zaidin, N., & Okyere-Kwakye, E. (2021). The Impact of Market Knowledge Acquisition on Product Innovation Performance in Small and Medium Scale Enterprises. International Journal of Academic Research in Business and Social Sciences, 11(10), 80–92.

Copyright: © 2021 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode