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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Impact of Language Barriers and Discrimination Issues on Work Productivity of Foreign Workers

Maria Mohd Salleh, Zurinawati Mohi, Norhasnida Nordin, Nur Atiqah Mohamad, Nur Adriana Shafiqah Razali

http://dx.doi.org/10.6007/IJARBSS/v11-i16/11215

Open access

This study aims to examine the impact of language barriers and discrimination issues on the work productivity of foreign workers. The study was conducted at Sheraton Hotel, Petaling Jaya. A total of 76 questionnaires were completed using an online survey of Google Form. The literature review was conducted to examine the information regarding independent and dependent variables. The findings indicated that language barriers and discrimination issues could affect the work productivity of foreign workers. This study showed that language barriers, discrimination issues, and miscommunication were significantly correlated with the work productivity of foreign workers. All in all, the researchers can conclude that both independent variables can affect the work productivity of foreign workers.

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In-Text Citation: (Salleh et al., 2021)
To Cite this Article: Salleh, M. M., Mohi, Z., Nordin, N., Mohamad, N. A., & Razali, N. A. S. (2021). The Impact of Language Barriers and Discrimination Issues on Work Productivity of Foreign Workers. International Journal of Academic Research in Business and Social Sciences, 11(16), 42–52.