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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Conflicts in Group Work: Are they all Bad?

Soon Sim Mok, Ira Syaqira Sukimin, Nur Sherina Zainal Abidin, Noor Hanim Rahmat, Eugenie Anyau , Susana Bithiah Varma

http://dx.doi.org/10.6007/IJARBSS/v11-i11/11246

Open access

Past studies have proven numerous benefits of group work to learners. The benefit go beyond the content of the lesson. A lot can be achieved as a group than individually. Learners gain knowledge as well as communication skills. However, in almost every group discussion, there can be conflicts. Conflicts can occur due to opposing views on the topics or even among personalities. Do learners gain anything from the conflicts? This quantitative study explores the perception of learners on discussion and conflicts during class interactions. 164 students were chosen to respond to a 32 -item questionnaire. The instrument used is a questionnaire of 32 items. Section A is the demographic profile. Section B looks at learners’ perception on “competing”, section C looks at learners’ perceptions on “accommodating”, section D looks at learners’ perception on “avoiding”, while section E looks at learners’ perceptions on “compromising and collaborating’. Findings of this study reveal interesting pedagogical implications in the use of class discussions as part of teaching-learning activities.

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In-Text Citation: (Sim et al., 2021)
To Cite this Article: Sim, M. S., Sukimin, I. S., Abidin, N. S. Z., Rahmat, N. H., Anyau, E., & Varma, S. B. (2021). Conflicts in Group Work: Are they all Bad? International Journal of Academic Research in Business and Social Sciences, 11(11), 331 – 341.