Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Identifying The Determinants for Developing of Smart City Initiatives in Delivering Convenience and Safety to Local Community

Tan Tze Horng, Mohd Ibrani Shahrimin Bin Adam Assim, Chong Kim Mee, Lai Hon Kuan

http://dx.doi.org/10.6007/IJARBSS/v11-i17/11404

Open access

Cities in Malaysia are facing rapid urbanisation in the last decades and common issues faced by these cities include traffic congestion, environment pollution, security and deterioration of natural resources. Smart cities, in global context, are introduces as solutions to the urban issues. For Malaysia, smart cities are a new approach in urban management and development to make the cities more sustainable and liveable. This study analyses many of these challenges, in developing the smart city initiatives in the local context, offering a valuable insight of the relevant key literature, and a foundation for the development of smart city initiatives blueprint. The objectives of the study are to ascertain the determinants for developing of smart city initiatives and identify the level of importance for these initiatives from the local community perspectives. The study includes 20 items in the smart city initiatives such as public safety, public convenience, residents’ participation, communication and information, urban mobility (transportation), wastewater treatment, smart payment and finance, garbage collection services, neighbourhood maintenance / cleaning services, CCTVs monitoring system (traffic monitoring) and so forth. This is an online survey and a total of 533 valid responses are received from the questionnaires which are presented in three languages and were analysed using IBM Statistical Package for the Social Sciences (SPSS). The data are first analysed for reliability and validity and the determinants’ mean and variance are calculated for significant comparison purposes. The findings clearly indicate that the most important determinant in Miri’s Smart City initiatives is the garbage collection services which reflect the local community’s concerns for the quality of life and the public community services in the neighbourhood.

Cochran, W. G. (1977). Sampling techniques (3rd ed.). New York City, NY: John Wiley & Sons.
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Mahwah, NJ:
Höjer, M., & Wangel, J. (2015). Smart sustainable cities: Definition and Challenges. In ICT Innovations for Sustainability. Springer International Publishing.
ICMA. (2016). Smart Sustainable Cities: Definition and Challenges. Available from: https://www.researchgate.net/publication/310403759_Smart_Sustainable_Cities_Definition_and_Challenges [Accessed on 24 May 2021].
Ismagilova, E., Hughes, L., Rana, N. P., & Dwivedi, Y. K. (2020). Security, privacy and risks within smart cities: Literature review and development of a smart city interaction framework. Information Systems Frontiers. https://doi.org/10.1007/s10796-020-10044-1
Israel, G. D. (1992). Determining sample size. University of Florida Cooperative Extension Service, Institute of Food and Agriculture Sciences, EDIS, Florida.
Johnson, D. M., & Shoulders, C. W. (2019). Beyond magic words and symbols: Rethinking common practices in quantitative research. Journal of Agricultural Education, 60(3), 291-303 https://doi.org/10.5032/jae.2019.03291
Kasliwal, M. H., & Suryawanshi, S.B. (2016). A Novel approach to garbage management using internet of things for smart cities. Journal of Current Trends in Engineering & Research, 2, pp. 348-53.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30, pp. 607-610. https://doi.org/10.1177/001316447003000308
Lim, S. B., Abdul Malek, J., Hussain, M. Y., & Tahir, Z. (2020). Malaysia smart city framework: A trusted framework for shaping smart Malaysian citizenship? In Handbook of Smart Cities. Springer: Switzerland.
Malaysia Smart City Framework, MSCF. (2019). Ministry of Housing and Local Government. https://www.kpkt.gov.my/resources/index/user_1/GALERI/PDF_PENERBITAN/FRAMEWORK/FRAMEWORK_SMART_CITY_FINAL_REPORT_190328.pdf [Accessed on 24 May 2021]
Malek, J. A., Lim, S. B., & Yigitcanlar, T. (2021). Social Inclusion Indicators for Building Citizen-Centric Smart Cities: A Systematic Literature Review. Sustainability 2021, 13, 376. https://doi.org/10.3390/su13010376
Miaoulis, G., & Michener, R. D. (1976). An Introduction to Sampling. Dubuque, Iowa:Kendall/Hunt Publishing Company.
Miri Population. (2010), Department of Statistics Malaysia, https://web.archive.org/web/20150205090002/http://www.statistics.gov.my/portal/download_Population/files/population/03ringkasan_kawasan_PBT_Jadual1.pdf [Accessed 23 May 2021]
Patrão, C., Moura, P., & De Almeida, A. T. (2020). Review of smart city assessment tools. Smart Cities 2020. 3, pp.1117-1132.
Porru, S., Misso, F. E., Pani, F. E., & Repetto, C. (2020). Smart monility and public transport: Opportunities and challenges in rural and urban areas. Journal of Traffic and Transportation, 7(1), pp. 88-97.
Rahman, M., Ismail, I., & Bahri, S. (2020). Analysing consumer adoption of cashless payment in Malaysia. Digital Business, 1, (2020).
Sinha, A., Gupta, K., Singh, R. K., & Jamshed, A. (2020). Trash management for smart cities – An intelligent approach for garbage collection. International Conference on Innovative Computing and Communication.
United Nations. (2018a). Department of Economic and Social Affairs. In World Urbanization Prospects – The 2018 Revision (ST/ESA/SER.A/420); United Nations: New York; Available online: https://population.un.org/wup [Accessed on 24 May 2021]
United Nations. (2018b). Department of Economic and Social Affairs. Malaysia Percentage of Population in Urban and Rural Areas; United Nations: New York; Available online: https://population.un.org/wup/Country-Profiles/ [Accessed on 23 May 2021

In-Text Citation: (Horng et al., 2021)
To Cite this Article: Horng, T. T., Assim, M. I. S. B. A., Mee, C. K., & Kuan, L. H. (2021). Identifying The Determinants for Developing of Smart City Initiatives in Delivering Convenience and Safety to Local Community. International Journal of Academic Research in Business and Social Sciences, 11(17), 229–236.