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Quality management concepts has shown to be a vital concept in the management of the institutions though out the world. Therefore, Islamic quality management concepts has also seen to be discussed among researchers and practitioner, specifically in the Muslim world. The aim of this study is to determine all Islamic quality management concepts that has been discussed and to classify these concepts into elements and principles based on what has been discussed. In order to achieve these aims, this study will be using qualitative narrative review method which will focuses on the literatures that are obtained from the systematic searching and also manual searching. This study found out that there are many concepts in Islam which are related to quality and several of these concepts has been classify by previous researchers into elements and principles. However, certain concepts have shown mixture of classifications and some concepts does not been classified and remain as concepts. Finally, this study will provide a much clearer classifications of these concepts which can be used for further study in the development of model or framework.
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In-Text Citation: (Mokhtar & Ahmad, 2021)
To Cite this Article: Mokhtar, M. S. M., & Ahmad, F. A. (2021). The Classification of The Element and Principle in The Islamic Quality Management System: A Narrative Review Paper. International Journal of Academic Research in Business and Social Sciences, 11(11), 882 – 893.
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