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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Impact of Language Barriers Faced by Counsellors and Refugee Clients in Counselling: A Systematic Review

Kimberly Tiong Khoong Ling, Siti Aishah Hassan, Othman Jailani

http://dx.doi.org/10.6007/IJARBSS/v11-i12/11904

Open access

Language is one of the most essential means to communicate with each other during counselling. However, refugee clients often come from different cultural backgrounds, which will lead to them having varying languages. This will create a language barrier between counsellors and clients. Due to this reason, many counsellors faced numerous challenges to working with clients and the same could be said otherwise. This systematic review aims to explore and discover the impact of language barriers faced by counsellors and refugee clients in counselling. The impacts analyzed in this paper revealed a lack of readiness from both sides, changes in emotional aspect, difficulty understanding each other and the need to rely on interpreters to act as the intermediaries. Therefore, workshops and trainings should be applied to better prepare the counsellors to work in these settings and awareness of these counselling services with interpreters among refugees.

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In-Text Citation: (Ling et al., 2021)
To Cite this Article: Ling, K. T. K., Hassan, S. A., & Jailani, O. (2021). The Impact of Language Barriers Faced by Counsellors and Refugee Clients in Counselling: A Systematic Review. International Journal of Academic Research in Business and Social Sciences, 11(12), 1771–1787.