Task Performance and Information Technology Usage: The Mediating Role of the IT Department

Abouelmagd, M. (2016, 3 19). The impact of information technology on organizational performance. An applied study on Oil & Gas companies in Egypt. Unpuplished Doctoral Thesis . Cairo, Cairo, Egypt: Ain Shams University.
Agarwal, R., & Sambamurthy, V. (2002). Principles and Models for Organizing the IT Function. MIS Quarterly Executive, 1(1), 1-16.
Ahmed, A., Abu-Naser, S. S., El Talla, S. A., & Al Shobaki, M. J. (2018). The Impact of Information Technology Used on the Nature of Administrators Work at Al-Azhar University in Gaza. International Journal of Academic Information Systems Research (IJAISR), 2(6), 1-20.
Almarri, K., & Gardiner, P. (2014). Application of resource-based view to project management research: supporters and opponents. Procedia-Social and Behavioral Sciences, 119(7), 437-445.
Ang, S., & Slaughter, S. (2000). The missing of context information technology personnel: a review and future direction for research. In Zmud. R. (Ed.), Framing the Domains of IT Management: Projecting the Future through the Past (pp. 305-327). Cincinnati: Pinnaflex Educational Resources, Inc. .
Attia, A. (2012). The effect of using information technology on the job performance of workers in local government agencies: a field study at the University of Ouargla (Algeria). El-Bahith Review, 233(1350), 1-18.
Azadeh, A., Keramati, A., & Panahi, H. (2009). A hybrid GA-ant colony approach for exploring the relationship between IT and firm performance. International Journal of Business Information Systems, 4(5), 542-563.
Barczak, G., Sultan, F., & Hultink, E. J. (2007). Determinants of IT usage and new product performance. Journal of product innovation management, 24(6), 600-613.
Baron,, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173-1182.
Bell, A., & Jones, K. (2015). Explaining fixed effects: Random effects modeling of time-series cross-sectional and panel data. Political Science Research and Methods, 3(1), 133-153.
Benlian, A. (2015). IT feature use over time and its impact on individual task performance. Journal of the Association for Information Systems, 16(3), 144-173.
Berkley, B. J., & Gupta, A. (1994). Improving service quality with information technology. International journal of information management, 14(2), 109-121.
Blunch, N. (2012). Introduction to structural equation modeling using IBM SPSS statistics and AMOS (2nd ed.). London: Sage.
Bromiley, P., & Rau, D. (2016). Operations management and the resource based view: Another view. Journal of Operations Management, 41, 95-106.
Brown, S. L., & Eisenhardt, K. M. (1997). The Art of Continuous Change: Linking Complexity Theory. and Time-Paced Evolution in Relentlessly Shifting Organizations, 42(1), 1-34.
Brynjolfsson, E., & Hitt, L. M. (2000). Beyond computation: Information technology, organizational transformation and business performance. Journal of Economic perspectives, 14(4), 23-48.
Byrne, B. M. (2016). Structural Equation Modeling With AMOS Basic Concepts, Applications, and Programming (3rd ed.). New York: Routledge.
Choi, S. Y., Lee, H., & Yoo, Y. (2010). The impact of information technology and transactive memory systems on knowledge sharing, application, and team performance: A field study. MIS quarterly, 34(4), 855-870.
Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. London, UK: Sage publications.
Cui, L., Zhang, C., Zhang, C., & Huang, L. (2008). Exploring IT adoption process in Shanghai firms: An empirical study. Journal of Global Information Management (JGIM), 16(2), 1-17.
Eljhani, H. M., & Ameen, A. (2020). The Role of Information Technology in Libyan Organizations. International Journal of Management and Human Science (IJMHS), 4(1), 30-36.
Faraj Allah, A. M. (2012, 12 11). The role of investment in information technology in developing institutional performance in Palestinian higher education institutions. Puplished Master Thesis. Gaza, Gaza, Gaza: Islamic University of Gaza.
Fraga-Lamas, P., Fernández-Caramés, T. M., & Castedo, L. (2017). Towards the Internet of smart trains: A review on industrial IoT-connected railways. Sensors, 17(6), 1457-1501.
Fraley, R. C., & Hudson, N. W. (2014). Review of intensive longitudinal methods: an introduction to diary and experience sampling research. The Journal of Social Psychology, 154(1), 89-91.
Gordon, S. R., & Tarafdar, M. (2010). The IT Audit That Boosts Innovation. Sloan Management Review, 51(4), 39-47.
Gupta, M., & George, J. F. (2016). Toward the development of a big data analytics capability. Information & Management, 53(8), 1049-1064.
Hair, J., Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis (7th ed.). Upper Saddle River, NJ, USA: Prentice-Hall, Inc.
Hampel, R., & Pleines, C. (2013). Fostering student interaction and engagement in a virtual learning environment: An investigation into activity design and implementation. Calico Journal, 30(3), 342-370.
Hanson, M. (2001). Institutional theory and educational change. Educational administration quarterly, 37(5), 637-661.
Hart, S. L. (1995). A natural-resource-based view of the firm. Academy of management review, 20(4), 986-1014.
Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: Methodology in the Social Sciences. New York, USA: The Guilford Press.
Hayes, A. F. (2017). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York: Guilford publications.
Heim, G. R., & Peng, D. X. (2010). The impact of information technology use on plant structure, practices, and performance: an exploratory study. Journal of Operations Management, 28(2), 144-162.
Huber, G. P. (1995). Longitudinal field research methods: Studying processes of organizational change (Vol. 1). London, UK: Sage.
Jabbouri, N. I., Siron, R., Zahari, I., & Khalid, M. (2016). Impact of information technology infrastructure on innovation performance: an empirical study on private universities in Iraq. Procedia Economics and Finance, 39, 861-869.
JALAGAT, J. D., & AL-HABSI, N. (2017). Evaluating the Impacts of IT Usage on Organizational Performance?. EUROPEAN ACADEMIC RESEARCH, V(9), 5111-5164.
Jasperson, J. S., Carter, P. E., & Zmud, R. W. (2005). A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems. MIS quarterly, 29(3), 525-557.
Kane, G. C., & Alavi, M. (2007). Information technology and organizational learning: An investigation of exploration and exploitation processes. Organization Science, 18(5), 796-812.
Karimi, J., Karimi, T. M., & Bhattacherjee, A. (2007). The role of information systems resources in ERP capability building and business process outcomes. Journal of Management Information Systems, 24(2), 221-260.
Kiesler, S., & Sproull, L. (1982). Managerial Response to Changing Environments: Perspectives on Problem Sensing from Social Cognition. Administrative Science Quarterly, 27(4), 548-570.
Koenig, M. E. (2013). Information driven management concepts and themes: a toolkit for librarians (Vol. 86). Munchen, Germany: Walter de Gruyter.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet Henrica, C. W., & van der Beek, A. J. (2001). Conceptual frameworks of individual work performance: A systematic review. Journal of occupational and environmental medicine, 53(8), 856-866.
Koopmans, L., Bernaards, C., Hildebrandt, V., van Buuren, S., Van der Beek, A. J., & de Vet, H. C. (2013). Development of an individual work performance questionnaire. International journal of productivity and performance management, 62(1), 6-28.
MacKinnon, D. P., Cheong, J., & Pirlott, A. G. (2012). Statistical mediation analysis. In P. M. H. Cooper, APA handbooks in psychology®. APA handbook of research methods in psychology, Vol. 2. Research designs: Quantitative, qualitative, neuropsychological, and biological (pp. 313–331). Washington, DC: American Psychological Association.
Marler, J. H., Liang, X., & Dulebohn, J. H. (2006). Training and effective employee information technology use. Journal of Management, 32(5), 721-743.
Meyer, J. W., & Rowan, B. (1977). Institutionalized organizations: Formal structure as myth and ceremony. American journal of sociology, 83(2), 340-363.
Mikalef, P., & Pateli, A. (2017). Journal of Business Research. Journal of Business Research, 70, 1-16.
Motowildo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance?. Human performance?, 10(2), 71-83.
O'Leary, D. E. (2000). Enterprise resource planning systems: systems, life cycle, electronic commerce, and risk. New York, USA: Cambridge university press.
Pawlowski, S. D., & Robey, D. (2004). Bridging User Organizations: Knowledge Brokering and the Work of Information Technology Professionals. MIS Quarterly, 28(4), 645-672.
Ployhart, R. E., & Vandenberg, R. J. (2010). Longitudinal research: The theory, design, and analysis of change. Journal of management, 36(1), 94-120.
Prasad, A. (2009). Understanding successful use of technology in organisations in developing countries: a structurational perspective. The Electronic Journal of Information Systems in Developing Countries, 37(1), 1-9.
Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior research methods, instruments, & computers, 36(4), 717-731.
Preacher, K. J., Zhang, Z., & Zyphur, M. J. (2011). Alternative methods for assessing mediation in multilevel data: The advantages of multilevel SEM. Structural Equation Modeling, 18(2), 161-182.
Rezaei, M., Rezaei, M., Zare, M., Akbarzadeh, H., & Zare, F. (2014). The effects of information technology (IT) on employee productivity in Shahr Bank (case study of Shiraz, Iran). Applied Mathematics in Engineering, Management and Technology, 10, 1208-1214.
Ross, J. W., Weill, P., & Robertson, D. C. (2006). Enterprise Architecture as Strategy: Creating a Foundation for Business Execution. Boston: Harvard Business Press.
Sánchez?Rodríguez, C., & Martínez?Lorente, A. R. (2011). Effect of IT and quality management on performance. Industrial Management & Data Systems, 111(6), 830-848.
Scott, W. R. (2005). Institutional theory: Contributing to a theoretical research program. In Ken G. Smith and Michael A. Hitt, eds, Great Minds in Management: The Process of Theory Development (Vol. 37, pp. 460-484). Oxford, UK: Oxforod University Press.
Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological methodology, 13, 290-312.
Swanson, E. B., & Ramiller, N. C. (2004). Innovating mindfully with information technology. MIS Quarterly, 28(4), 553-583.
Tarafdar, M., & Tanriverdi, H. (2018). Impact of the information technology unit on information technology-embedded product innovation. Journal of the Association for Information Systems, 19(8), 1-58.
Taylor, S., & Todd, P. (1995). Assessing IT usage: The role of prior experience. MIS quarterly, 19(4), 561-570.
Terziovski, M. (2010). Innovation practice and its performance implications in small and medium enterprises (SMEs) in the manufacturing sector: a resource?based view. Strategic Management Journal, 31(8), 892-902.
Tina Dacin, M., Goodstein, J., & Richard Scott, W. (2002). Institutional theory and institutional change: Introduction to the special research forum. Academy of management journal, 45(1), 45-56.
Ting, D. S., Carin, L., Dzau, V., & Wong, T. Y. (2020). Digital technology and COVID-19. Nature medicine, 26(4), 459-461.
Turban, E., Leidner, D., McLean, E., Wetherbe, J., & Cheung, C. (2006). Information technology for management: Transforming organizations in the digital economy. Richmond, USA: Wiley.
Uwizeyemungu, S., & Raymond, L. (2010). Linking the effects of ERP to organizational performance: Development and initial validation of an evaluation method. Information Systems Management, 27(1), 25-41.
Vera, D., & Crossan, M. (2003). Organizational learning and knowledge management: Toward an integrative framework. In M. Easterby-Smith & M. Lyles (Eds.) , Handbook of organizational learning (pp. 122–141). Oxford,UK: Blackwell.
Wang, B., Liu, Y., & Parker, S. (2020). How Does the Use of Information Communication Technology Affect Individuals? A Work Design Perspective. Academy of Management AnnalsVol, 14(2), 1-73.
Wanjiru, D. K., & Abdalla, A. (2015). Effects of Information Communication Technology Adoption on Procurement Process in Kenya’s Oil Industry: A Survey of Total Kenya Limited Mombasa County. International Journal of Management and Commerce Innovations, 2(2), 89-116.
Wernerfelt, B. (1984). A resource?based view of the firm. Strategic management journal, 5(2), 171-180.
Wu, F., Yeniyurt, S., Kim, D., & Cavusgil, S. T. (2006). The impact of information technology on supply chain capabilities and firm performance: A resource-based view. Industrial Marketing Management, 35(4), 493-504.

In-Text Citation: (Al-edenat & Alzaghmim, 2022)
To Cite this Article: Al-edenat, M., & Alzaghmim, A. (2022). Task Performance and Information Technology Usage: The Mediating Role of the IT Department. International Journal of Academic Research in Business and Social Sciences, 12(1), 1323–1339.

Copyright: © 2022 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non0-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode