Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Fostering Innovation in Education Industry: The Mediating Role of Knowledge Transfer

Siti Nurellyza Suria Ab. Rahim, Nor Lelawati Jamaludin, Siti Suriawati Isa

http://dx.doi.org/10.6007/IJARBSS/v12-i1/12031

Open access

The education industry is debating how to grow profits in the face of strong competition and the current global economic crisis. Focusing on innovation, according to research, provides a new viewpoint on value generation and performance enhancement. Thus, the goal of this study was to assess how personnel in the education industry create innovation through absorptive capability, knowledge transfer, and psychological empowerment. The respondents are from Universiti Teknologi MARA, Shah Alam. The data was collected by using a questionnaire to the 383 administrative staff. The data was analyses using Statistical Package for the Social Sciences 25 (SPSS25). Results showed that: knowledge transfer mediate the relationship between (1) absorptive capacity and innovation capability And (2) psychological empowerment and innovation capability. The novelty of this research is the contribution of the present body of knowledge through the development of the adapted model of innovation capability concerning the education industry. This new knowledge should aid in better assessing the potential impact of knowledge transfer and psychological empowerment, laying the framework for future research into the relationship between absorptive capacity and innovation. The findings may also assist stakeholders and policymakers in developing a plan and taking action to improve organization's innovative capability.

Alshekaili, S., & Boerhannoeddin, A. (2011). Human Capital Approach Towards Enhancing Innovation In Omani Industrial Firms: The Role of Knowledge Management. Progress in Business Innovation & Technology Management 1, 23-33.
Alrowwad, A. A., & Abualoush, S. H. (2020). Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance. Journal of Management Development.
Asfar, B., Cheema, S., & Saeed, B. (2017). Do Nurses Display Innovative Work Behavior When Their Values Match with Hospitals' Values. European Journal of Innovation Management, 1-17.
Ashtiani, A. V. (2014). A study on knowledge sharing practices and innovation capability: A social capital perspective (Doctoral dissertation, University Malaya).
Asunka, B. A., Ma, Z., Li, M., Amowine, N., Anaba, O. A., Xie, H., & Hu, W. (2021). Analysis of the causal effects of imports and foreign direct investments on indigenous innovation in developing countries. International Journal of Emerging Markets.
Balasubramanian, K., & Ragavan, N. A. (2019). What are the key challenges faced by the Malaysian hospitality and tourism industry in the context of industrial revolution 4.0?. Worldwide Hospitality and Tourism Themes.
Bani-Melhem, S., Zeffane, R., & Albaity, M. (2018). Determinants of employees’ innovative behavior. International Journal of Contemporary Hospitality Management.
Barachini, F. (2009). Cultural and Social Issues for Knowledge Sharing. Journal of Knowledge Management, 1-15.
Bashir, M., & Farooq, R. (2019). The Synergetic Effect of Knowledge Management and Business Model Innovation on Firm Competence. International Journal of Innovation Science, 362-378.
Cavusgil, S., Calantone, R., & Zhao, Y. (2003). Tacit knowledge transfer and firm innovation capability. Journal of Business & Industrial Marketing, 18(1), 6-21.
Chen, J. S., Kerr, D., Chou, C. Y., & Ang, C. (2017). Business co-creation for service innovation in the hospitality and tourism industry. International Journal of Contemporary Hospitality Management.
Cheng, E. C. K. (2020). "Knowledge transfer strategies and practices for higher education institutions." VINE Journal of Information and Knowledge Management Systems.
Chesbrough, H., Lettl, C., & Ritter, T. (2018). Value creation and value capture in open innovation. Journal of Product Innovation Management, 35(6), 930-938.
Darroch, J., & McNaughton, R. (2003). Beyond market orientation: Knowledge management and the innovativeness of New Zealand firms. European Journal of Marketing, 37(3/4), 572-93.
Fayyaz, A., Chaudry, B., & Fiaz, M. (2021). Upholding Knowledge Sharing for Organization Innovation Efficiency in Pakistan. Journal of Open Innovation, 7,4, 1-17.
Ferreira, J., & Carayannis, E. (2019). University-Industry Knowledge Transfer - Unpacking the 'black-box' : an Introduction . Knowledge Management Research and Practice, Vol 17, No 4, 353-357.
Ferriani, S., Cattani, G., & Baden-Fuller, C. (2009). The Relational Antecedents of Project-Entrepreneurship: Network Centrality,Team Composition and Project Performance. Research Policy 38, 1545-1558.
Fujiwara, A. (2020, March). Who is Generating New Innovations?: An Analysis of Blockchain Engineers. In 2020 6th International Conference on Information Management (ICIM) (pp. 289-294). IEEE.
Ghorbani, M., Mofaredi, B. & Bashiriyan, S. (2012). Study of the relationship between intellectual capital management and organizational innovation in the banks. African Journal of Business Management, 6(15), 5208-17.
Gupta, A., & Govindarajan, V. (2000). Knowledge Flows within MNCs. Strategic Mangement Journal,21,4, 473-496.
Grissemann, U., Plank, A., & Brunner-Sperdin, A. (2013). Enhancing business performance of hotels: The role of innovation and customer orientation. International Journal of Hospitality Management, 33, 347–356.
Hakim, A., L.A.Y, & Hassan, S. (2011). The Role of Middle Managers in Knowledge Management Implementation for Innovation Enhancement. Journal of Innovation, Management and Technology (IJIMT), 2 (1), 86-94.
Hansen, J. (2002). A Brighter Future. Climatic Change, Vol 52, No 4, 435-440.
Heick, T. (2021).12 Barriers To Innovation In Education. Retrieved from https://www.teachthought.com/the-future-of-learning/12-barriers-innovation-education/
Hjalager, A. M. (2010). A review of innovation research in tourism. Tourism Management, 31(01), 01–12.
Kallmuenzer, A., & Peters, M. (2018). Innovativeness and control mechanisms in tourism and hospitality family firms: A comparative study. International Journal of Hospitality Management, 70,66–74.
Kandampully, J., Bilgihan, A., & Zhang, T. C. (2016). Developing a people-technology hybrids model to unleash innovation and creativity: The new hospitality frontier. Journal of Hospitality and Tourism Management, 29, 154-164.
Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management.
Liao, S., Fei, W. C. & Chen, C. C. (2007b). Knowledge sharing, absorptive capacity, and nnovation capability: an empirical study of Taiwan's knowledge-intensive industries. Journal of Information Science, 33(3), 340-59.
Lin, C.-Y. (2007). Factors Affecting Innovation in Logistics Technologies for Logistic Service Providers in China. Journal of Technology Management in China, Vol 2, No 1, 22-39.
Lo, M. F., & Tian, F. (2020). Enhancing competitive advantage in Hong Kong higher education: Linking knowledge sharing, absorptive capacity and innovation capability. Higher Education Quarterly, 74(4), 426-441.
Lu, L., Leung, K., & Koch, P. (2006). Managerial Knowledge Sharing: The Role of Individual, Interpersonal, and Organizational Factors. Management and Organization Review, 2, 15-41.
Manville, G., Karakas, F., Polkinghorne, M., & Petford, N. (2019). Supporting open innovation with the use of a balanced scorecard approach: a study on deep smarts and effective knowledge transfer to SMEs. Production Planning & Control, 30(10-12), 842-853.
Marane, B. (2012). The Mediating Role of Trust in Organization on the Influence of Psychological Empowerment on Innovation Behavior. European Journal of Social Sciences, 33 (1), 39-51.
Mariano, S., & Walter, C. (2015). The Construct of Absorptive Capacity in Knowledge Management and Intellectual Capital Research: Content and Text Analyses. Journal Knowledge and Management, Volume 19, 372-400.
Noor, M. F., & Egbu, C. (2010). The Impact of Organisational Size on the Implementation of Knowledge Sharing Practices in Quantity Surveying Firms in Malaysia. Retrieved from University of Salford Manchester: http://usir.salford.ac.uk/id/eprint/12826/
Müller, J., Buliga, O., & Voight, K.-I. (2018). Fortune favors the prepared: How SMEs approach business model innovations in Industry 4.0. Technological Forecasting and Social Change, Volume 132, 2-17.
Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital and the organizational advan-tage. Academy of Management Review, 23(2), 242–266.
Nonaka, I., & Takeuchi, H. (2007). The knowledge-creating company. Harvard business review, 85(7/8), 162.
Nonaka & Takeuchi. (1995). The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, 1995 - Business & Economics.
Nikpour, A. (2018). Psychological Empowerment and Organizational Innovation: Mediating Role of Job Satisfaction and Organizational Commitment . International Journal of Organizational Leadership, 7,106-119.
Pangarso, A., Astuti, E. S., Raharjo, K., & Afrianty, T. W. (2020). Data of innovation ambidexterity as a mediator in the absorptive capacity impact on sustainable competitive advantage. Data in Brief, 105200.
https://doi.org/10.1016/j.dib.2020.105200
Pateli, A., & Lioukas, S. (2019). How functional involvement affects the transformation of external knowledge into innovation outcomes. R&D Management, 49(2), 224-238
Pizarro, I., Real, J., & Rosa, M. (2009). The Role of Entrepreneurial Culture and Human Capital in Innovation.
Racz, B.-G., & Borza, A. (2016). Increasing Absorptive Capacity to Improve Internal and External Knowledge Transfer Multinational Companies: A Multiple Case Study Approach. Management and Economics Review, Volume 1, Issue 2, 120-137.
Rhodes, J., Hung, R., Lok, P., Lien, & Wu, C. (2008). Factors Influencing Organizational Knowledge Transfer: Implication for Corporate Performance. Journal of Knowledge Management, Vol 12, No 3, 84-100.
Saebi, T., & Foss, N. J. (2015). Business models for open innovation: Matching heterogeneous open innovation strategies with business model dimensions. European Management Journal, 33(3), 201-213.
Santoro, G., Bresciani, S., & Papa, A. (2020). Collaborative modes with cultural and creative industries and innovation performance: the moderating role of heterogeneous sources of knowledge and absorptive capacity. Technovation, 92, 102040.
Seibert, S., Wang, G., & Courtright, S. (2011). Antecedents and Consequences of Psychological and Team Empowerment in Organizations: A Meta-Analytic Review. Journal of Applied Psychology, 96, 981-1003.
Shafait, Z., Yuming, Z., & Sahibzada, U. (2021). Emotional Intelligence and Conflict Management: An Execution of Organizational Learning, Psychological Empowerment and Innovative Work Behaviour in Chinese Higher Education. Middle East Journal of Management, 8(1), 1-22.
Shahzad, M., Qu, Y., Zafar, A. U., Rehman, S. U., & Islam, T. (2020). Exploring the influence of knowledge management process on corporate sustainable performance through green innovation. Journal of Knowledge Management.
Singh, B., Sharma, H., & Sarkar, B. (2012). Optimization of Extraction of Antioxidants from Wheat Bran (Triticum spp.) Using Response Surface Methodology. Journal of Food Science and Technology, 49, 294-308.
Srivastava, A., Bartol, K., & Locke, E. (2006). Empowering leadership in management teams: effects on knowledge sharing, efficacy, and performance. Acad Management Journal, 49, 1239-1251.
Steed, J. T., & Gair, A. (2020). Enhancing 21st Century Interdisciplinary Design Skills within Higher Education through Knowledge Transfer Partnerships. In DS 104: Proceedings of the 22nd International Conference on Engineering and Product Design Education (E&PDE 2020), VIA Design, VIA University in Herning, Denmark. 10th-11th September 2020.
Sun, Y., Liu, J., & Ding, Y. (2021). Analysis of the relationship between open innovation, knowledge management capability and dual innovation. Technology Analysis & Strategic Management, 32(1), 15-28.
Szulanski, G., & Cappetta, R. (2003). Stickiness: Conceptualizing, measuring, and predicting difficulties in the transfer of knowledge within organizations. International Journal of Contemporary Hospitality Management, 30(03), 1978–1995.
Tohidi, H., & Jabbari, M. M. (2012). Innovation as a success key for organizations. Procedia Technology, 1, 560-564.
Torchia, M., & Calabrò, A. (2019). Open innovation in SMEs: A systematic literature review. Journal of Enterprising Culture, 27(02), 201-228.
Thomas, K., & Velthouse, B. (1990). Cognitive Elements of Empowerment: An “Interpretive” Model of Intrinsic Task Motivation. Academy of Management Review, 15, 666-681.
Troy, L., Szymanski, D., & Varadarajan, P. (2001). Generating New Product Ideas: An Initial Investigation of the Role of Market Information and Organizational Characteristics. Journal of the Academy of Marketing Science, Volume 29, Issue 1, 89.
Truong, N., Dang-Pham, D., McClelland, R., & Nkhoma, M. (2020). Exploring the Impact of Innovativeness of Hospitality Service Operation on Customer Satisfaction. Operations and Supply Chain Management: An International Journal, 13(3), 307-319.
Wang, S., & Noe, R. (2010). Knowledge Sharing: A Review and Directions for Future Research. Human Resource Management Review, 20, 115-131.
Wang, W.-T., Wang, Y.-S., & Chang, W.-T. (2019). Investigating the Effects of Psychological Empowerment and Interpersonal Conflicts on Employees' Knowledge Sharing Intentions. Journal of Knowledge Management, 1039-1077.
Whitehead, K., Zacharia, Z., & Prater, E. (2016). Absorptive Capacity Versus Distributive Capability. International Journal of Operations and Production Management, Vol 36, No 10, 1308-1332.
Xie, X., Zou, H., & Qi, G. (2018). Knowledge absorptive capacity and innovation performance in high-tech companies: A multi-mediating analysis. Journal of Business Research, 88, 289-297.
Yuwono, W. (2021). Empirical Analysis of Intellectual Capital, Potential Absorptive Capacity, Realized Absorptive Capacity, Capacity and . Management Science Letters, 11 (4), 1399-1406.
Zhao, S., Jiang, Y., Peng, X., & Hong, J. (2020). Knowledge sharing direction and innovation performance in organizations. European Journal of Innovation Management.

In-Text Citation: (Rahim et al., 2022)
To Cite this Article: Rahim, S. N. S. A., Jamaludin, N. L., & Isa, S. S. (2022). Fostering Innovation in Education Industry: The Mediating Role of Knowledge Transfer. International Journal of Academic Research in Business and Social Sciences, 12(1), 1306–1322.