ISSN: 2222-6990
Open access
The use of Information and Communication Technologies (ICTs) in the 21st century organizations have a great impact on efficient management of operations, improved decision-making capabilities, leveraging competitive advantage, and facilitation of seamless integration and communication with key stakeholders. E learning, which is premised on ICTs, has become a defacto standard mode of delivery in the face of the Covid 19 pandemic. The purpose of the qualitative study was to review the Information Technology framework for University Institutional performance and determine how technology was being integrated in the teaching/learning process in a university setting. It is envisaged to develop a technology roadmap for business administration of a university setting. In this research, a qualitative research methodology was used to fulfil the objectives of this study. The research design was mainly an evaluation and then supported by a brief case study. The research paper reviewed IT integration framework premised on ten theories, namely, the Innovations Diffusion Theory; the Technology Acceptance Model (TAM); Innovator’s Solution Theory; Unified Theory of Acceptance and Use of Technology (UTAUT); Resource Based Theory; Theory of Reasoned Action (TRA); the Technology-Organisation-Environment (TOE) framework; Benefits, organizational readiness and external pressure (BOE) model; the Theory of Planned Behaviour (TPB); and the Technological Pedagogical Content Knowledge (TPACK) framework. The IT integration framework was reviewed in the context of enhancing institutional performance of a university. The brief case study was conducted at selected national Universities to conclude the study.
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In-Text Citation: (Kahwema & Hameed, 2022)
To Cite this Article: Kahwema, P., & Hameed, T. (2022). Review of the IT Integration Framework for a University’s Institutional Performance Setting in Zimbabwe. International Journal of Academic Research in Business and Social Sciences, 12(1), 353–384.
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