ISSN: 2222-6990
Open access
Covid-19 has taken the world by storm. Inevitably, the higher education landscape has also witnessed tremendous overhaul in the way education is delivered as students and academics are restricted from having the traditional face-to-face (F2F) classes due to the Movement Control Order (MCO). Needless to say, most universities have resorted to online learning considering the advancement of the technology in facilitating the delivery of the teaching and learning process. While both students and academics are thrown into the deep end of the pool as they grapple with the situation, much is yet to be known about the new norm. This paper aims to identify the challenges faced by the senior and junior academics and their strategies in coping with the demand of conducting their online classes, as an approach to identify their potential workplace training needs. Employing a case study design, a total of six academics participated in a semi-structured interview. The participants for the interview were identified through a purposive sampling technique and were categorized as senior and junior academics based on their years of teaching. Based on a thematic analysis, several challenges and strategies were recorded. Several implications were derived from the salient findings, which include potential training areas and workshops on teaching and assessing Listening and Writing skills via online as well as future research.
Adams, D., Sumitono, B., Mohammad Noor, N., & Mohamed, A. (2018). E-Learning Readiness Among Students of Diverse Background in a Leading Malaysia Higher Education Institution. Malaysian Journal of Learning and Instruction, 15, 227-256.
Aydin, S. (2007). The Use of the Internet in ESL learning: Problems, Advantages and Disadvantages. Humanising Language Teaching.
Braun, V., and Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3, 77-101.
Burgess, S., & Sievertsen, H. H. (2020, April 1). Schools, skills, and learning: The impact of COVID-19 on education. Retrieved from VOX CEPR Policy Portal: https://voxeu.org/article/impact-covid-19-education
Challenges and Strategies for Teaching Online Language Classes - The Research. (n.d.). Retrieved from LearnCube: https://www.learncube.com/challenges-and-strategies-for- teaching-online-language-classes.html
Choong, P. (2020). Covid-19: Impact on the Tertiary Education Sector in Malaysia. Retrieved from Penang Institute: https://penanginstitute.org/publications/covid-19- crisis-assessments/covid-19-impact-on-the-tertiary-education-sector-in-malaysia/
Cooper, S. (2016). 5 strategies to improve online teaching. Retrieved on 28 June, 2021 from https://elearningindustry.com/5-strategies-improve-your-online-teaching
Danker, B. (2015). Using Flipped Classroom Approach to Explore Deep Learning in Large Classrooms. The IAFOR Journal of Education, III(1), 171-186.
Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of Convenience Sampling and Purposive Sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1- 4. 10.11648/j.ajtas.20160501.11
Evans, C. (2018). Analysing Semi-Structured Interview using Thematic Analysis: Exploring Voluntary Civic Participation Among Adults. SAGE Research Methods Dataset. http://dx.doi.org/10.4135/9781526439284
Faizah, A. M., Sharifah, M. S. M., Wan, N. E. H. S., & Kaarthiyainy, S. (2019). An investigation on the millennials’ use of web technologies in higher education. In Environment-Behaviour Proceedings Journal. Vol 4 (12). pp. 55-60.
Ferlazzo, L. (2020). Ten Strategies for Teaching English-Language Learners Online. Retrieved from Education Week Teacher:
https://blogs.edweek.org/teachers/classroom_qa_with_larry_ferlazzo/2020/03/ten_stra tegies_for_teaching_english_language_learners_online.html
Flick, U. W. E. (2009). An Introduction to Qualitative Research. London: SAGE Publishing.
From Texting to Tweeting: Tech-Savvy Millennials Changing the Way We Work. (2020, March 5). Retrieved from business.com: https://www.business.com/articles/tech- savvy-millennials-at-work/
Hamid, H. A., & Khalidi, J. R. (2020). Covid-19 and Unequal Learning. Khazanah Research Institute.
Ilker, K. (2020). The Rise of Online Learning. Retrieved from Forbes: https://www.forbes.com/sites/ilkerkoksal/2020/05/02/the-rise-of-online- learning/#3968b19272f3
amenetz, A. (2020). Teaching Online Classes During The COVID-19 Pandemic?: NPR. Retrieved May 19, 2020, from https://www.npr.org/2020/03/19/817885991/panic-gogy-teaching-online-classes-during-the-coronavirus-pandemic
Li, C., & Lalani, F. (2020). The COVID-19 pandemic has changed education forever. This is how. Retrieved from WeForum: https:/www.weforum.org/agenda/2020/04/coronavirus-education-global-covid19- online-digital-learning/
Mokhtar, H. S. (2020). Teachers explore online teaching methods during MCO. Retrieved from New Straits Time:
https://www.nst.com.my/education/2020/03/579992/teachers-explore-online- teaching-methods-during-mco
Sani, R. (2020). Making the Switch to Online Learning. Retrieved from New Straits Times: https://www.nst.com.my/education/2020/03/578431/making-switch- online-learning
Schobar, M. F., Conrad, F. G., Antoun, C., Ehlen, P., Fail, S., Hupp, A. L. (2015). Precision and Disclosure in Text Interviews on Smartphones. PLoS One, 10(6). 10.1371/journal.pone.0128337
In-Text Citation: (Majid et al., 2022)
To Cite this Article: Majid, F. A., Ibrahim, N. R., Tarmizi, S. N. M., Rahaman, I. F. A., & Rashid, N. S. M. (2022). Senior and Junior Academics’ Challenges and Strategies in English Language Online Teaching during Covid-19 Pandemic: Implications for Workplace Training. International Journal of Academic Research in Business and Social Sciences, 12(8), 1445 – 1461.
Copyright: © 2022 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non0-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode