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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

A Case Study to Investigate the Level of Burnout of Employees among Government and Private Sectors in Malaysia

Nor Hidayah Hassim, Muhammad Yassar Yusri, Siti Hasma Hajar Mat Zin, Nur Syafikah Ibrahim, CT Munnirah Niesha Mohd Shafee, Thassanee Thasrabiab

http://dx.doi.org/10.6007/IJARBSS/v12-i9/14705

Open access

People's lives and jobs have changed drastically because of the COVID-19 crisis. COVID-19 has resulted in burnout brought on by ongoing work stress, which negatively affects both employees and their businesses. It may result in despair, substance abuse, interpersonal issues, personal and professional frustration, social isolation, relationship issues, and, in severe cases, suicide. The experience of burnout has been the focus of much research during the past few decades. However, there is a lack of research that covers scope on work burnout among the government and private sectors and focusing more on medical health practices. Therefore, this study was conducted to investigate the level of burnout among workers in the government and private sectors in Malaysia in terms of personal-related burnout, work-related burnout, and colleagues-related burnout. For this study, a quantitative and cross-sectional study was employed and a total of 108 respondents were purposely chosen across age groups from the private and government sector in Malaysia. The respondents were given an online questionnaire that was distributed using a google form that consists of 18 questions that measures the domains of personal burnout, work related burnout and colleague related burnout. The findings showed that on average, respondents sometimes have personal and work burnout. On the other hand, respondents rarely perceived colleagues related burnout. In conclusion, all employees and employers must be willing to work together to minimize this problem especially in organization and it is crucial to learn how to prevent burnout and to seek professional attention if it happens.

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In-Text Citation: (Hassim et al., 2022)
To Cite this Article: Hassim, N. H., Yusri, M. Y., Zin, S. H. H. M., Ibrahim, N. S., Shafee, C. M. N. M., & Thasrabiab, T. (2022). A Case Study to Investigate the Level of Burnout of Employees among Government and Private Sectors in Malaysia. International Journal of Academic Research in Business and Social Sciences, 12(9), 1735 – 1751.