Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Impact of Human Resource Management Practices on Employee Performance among Government Servants in Malaysia

Noor Rafhati Romaiha, Nur Hazwani Mohamad Roseli, Mohammad Haiqal Hashim, Nurul Ezaili Alias, Nurmuslimah Kamilah Abdullah, Wan Musyirah Wan Ismail

http://dx.doi.org/10.6007/IJARBSS/v12-i10/14878

Open access

This study aims to identify the impact of Human Resource Management (HRM) practices (Training and Development, Performance Appraisal, and Employee Involvement) on employee performance among the government servants at the State Office in Malaysia. 169 questionnaires were distributed, and 129 of them were valid and complete responses. The Statistical Package for the Social Sciences (SPSS) software version 23 was used in analyzing the data, and Pearson correlation and regression analysis were performed to determine the relationships between variables. The results from the correlational study indicated that all independent variables have a positive relationship with the dependent variable. While multiple regression analysis showed that only training and development and employee involvement were significant, the remaining performance appraisal variable was insignificant. Three independent variables substantially explain 36.5% of the variance for employee performance.

Ahmad, M., Raziq, M. M., Rehman, W. Ur., & Allen, M. M. C. (2020). High-performance work practices and organizational performance in Pakistan. International Journal of Manpower, 41(3), 318–338.
Al Qudah, H. M. A., Osman, A., & Al Qudah, H. M. (2014). The effect of human resources management practices on employee performance.
Anitha, J. (2014). Determinants of employee involvement and their impact on employee performance. International Journal of Productivity and Performance Management, 83.
Arwab, M., Ansari, J., Azhar, M., & Ali, M. (2022). Exploring the Influence of training and development on employee's performance: Empirical evidence from the Indian tourism industry. Management Science Letters, 12(2), 89-100.
Babu, R. J., & Kumar, R. (2022). HRM Practices-A Review on Medium Scale Enterprices with Reference to Employee Performance. Journal of Positive School Psychology, 6(3), 5861-5867.
Bhatti, M. K., Soomro, B. A., & Shah, N. (2021a). Predictive power of training design on employee performance: an empirical approach in Pakistan’s health sector. International Journal of Productivity and Performance Management.
Bhatti, M. K., Soomro, B. A., & Shah, N. (2021b). Training characteristics and employees’ performance among the nurses in Pakistan. Journal of Economic and Administrative Sciences.
Blom, R., Kruyen, P. M., Van der Heijden, B. I., & Van Thiel, S. (2020). One HRM fits all? A meta-analysis of the effects of HRM practices in the public, semipublic, and private sector. Review of Public Personnel Administration, 40(1), 3-35.
Elnaga, A., & Imran, A. (2013). The Effect of Training on Employee Performance. European Journal of Business and Management, 5(4), 2222–2839.
Green, F. (2012). Employee involvement, technology and evolution in job skills: A task-based analysis. Industrial and Labor Relations Review, 66.
Guan, X., & Frenkel, S. (2019). How perceptions of training impact employee performance: Evidence from two Chinese manufacturing firms. Personnel Review, 48(1), 163–183.
Guildford, J. P. (1973). Fundamental statistics in psychology and education, 5th Edition. New York: McGraw Hill.
Halake, R. G., & Ombui, K. (2022). STAFF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE IN CHARTERED UNIVERSITIES IN NAIROBI COUNTY. International Journal of Social Sciences Management and Entrepreneurship (IJSSME), 6(1).
Hameed, A. (2011). Employee Development and Its Affect on Employee Performance A Conceptual Framework. International Journal of Business and Social Science, 229.
Hassan, S., & Mahmood, B. (2016). Relationship between HRM practices and organisational commitment of employees: An empirical study of textile sector in Pakistan. International Journal of Academic Research in Accounting, Finance and Management Sciences, 6(1), 23-28.
Hee, O. C., & Jing, K. R. (2018). The Influence of human resource management practices on employee performance in the manufacturing sector in Malaysia. International Journal of Human Resource Studies, 8(2), 129-147.
Inuwa, M. (2016). Job satisfaction and employee performance: An empirical approach. The Millennium University, 1(1), 90–103.
Jang, S., Chung, Y., & Son, H. (2022). Employee participation in performance measurement system: focusing on job satisfaction and leadership. International Journal of Productivity and Performance Management.
Kaur, S., & Kaur, G. (2020). Understanding the impact of human resource practices on employee competencies: evidence from Indian food processing industry. Employee Relations, 43(5), 957–978.
Lam'ah, F., & Rofaida, R. (2022). Identification of Factors Affecting Employee Performance: Systematic Literature Review. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 5(3), 21332-21342.
McDowall, A., & Saunders, M. N. (2010). UK managers' conceptions of employee training and development. Journal of European Industrial Training, 34(7), 609-630.
Mulwa, M. N. (2018). The Influence of human resource management practices on employee performance in branches of commercial banks in Kitui town (Doctoral dissertation).
Nazir, O. (2015). Enhancing Organizational Commitment and Employee Performance through Employee Engagement: An Empirical Check. Research Gate, 274.
Nguyen, C., & Duong, A. (2021). The Impact of Training and Development, Job Satisfaction and Job Performance on Young Employee Retention. SSRN Electronic Journal, May.
Nvene, N. C., Yusuf, A. A., & Shuaibu, H. (2022). EFFECT OF PERFORMANCE APPRAISAL ON EMPLOYEE PRODUCTIVITY: A STUDY OF FEDERAL SECRETARIAT ABUJA. INTERNATIONAL JOURNAL OF MANAGEMENT, SOCIAL SCIENCES, PEACE AND CONFLICT STUDIES, 5(2).
Obeidat, B. A. (2014). The relationships among Human Resource Management Practices, Organizational Commitment, and Knowledge Management Processes. International Journal of Business and Management, 512.
Odero, J. A., & Makori, M. E. (2018). Employee involvement and employee performance: The case of part time lecturers in public universities in Kenya. International Journal of Management and Commerce Innovations, 5(2), 1169-1178.
Osiesi, M. P., Odobe, V. T., Sanni, K. T., Adams, A. B., Oke, C. C., Omokhabi, U. S., & Okorie, N. C. (2022). An assessment of the impact of professional development and training on job performance of library staff in Federal University Oye Ekiti libraries, Nigeria. Library Management, 43(3–4), 228–239.
Otoo, F. N. K., & Mishra, M. (2018a). Influence of human resource development (HRD) practices on hotel industry's performance: The role of employee competencies. European Journal of Training and Development, 42(7–8), 435–454.
Pawirosumarto, S., Sarjana, P. K., & Muchtar, M. (2017). Factors affecting employee performance of PT.Kiyokuni Indonesia. International Journal of Law and Management, 59(4), 602–614.
Petre, A. G., & Tudor, A. D. Human Resource Management and Its Impact on Job Performance: The Impact of Human Resource Practices on Employee Performance and Motivation.
Pradhan, R. K., & Jena, L. K. (2017). Employee performance at workplace: Conceptual model and empirical validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630
Pratibha, S. (2022). HRM Practices on Employee Performance with respect to Small-ScaleIndustries. Journal of Positive School Psychology, 6(2), 915-920.
Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., & Khanam, F. (2014). Impact of employee motivation on employee performance. European Journal of Business and Management, 6(23), 159-166.
Shiferaw, T. (2022). Impact of Human Resource Management Practices on Employee Performance: The Case of Bule Hora University, Ethiopia, Africa. Organisation and Human Capital Development, 1(1), 53-61.
Trading economics. (2019). Retrieved from:
https://tradingeconomics.com/malaysia/employment-persons
Trading economics. (2019). Retrieved from:
https://tradingeconomics.com/unitedstates/employment-rate
Tran, T. B., Davis, S. R., & Carmichael, D. G. (2011). Organisation Staffing Optimisation Using Deterministic Reneging Queuing Model, 14, 96–101.
Tiwari, P. (2012). Human resource management practices: A comprehensive review. Pakistan Business Review, 669.
Xiaohua, L. (2008). An Empirical Study on Public Service Motivation and the Performance of Government Employee in China Une Étude Empirique Sur La Motivation Du Service Publique Et La Performance Des Employés Du Gouvernement En Chine. Canadian Social Science, 4(2), 18.

In-Text Citation: (Romaiha et al., 2022)
To Cite this Article: Romaiha, N. R., Roseli, N. H. M., Hashim, M. H., Alias, N. E., Abdullah, N. K., & Ismail, W. M. W. (2022). The Impact of Human Resource Management Practices on Employee Performance among Government Servants in Malaysia. International Journal of Academic Research in Business and Social Sciences, 12(10), 2708 – 2717.