Influence of Organizational Communication and Organizational Culture on Employee Performance Among Secondary School Regulatory Agencies in Rivers State, Nigeria

Agubosim, B. B., Arshad, M. M., Alias, S. N., & Moosavi, A. (2023). Job satisfaction and job performance among university staff in Nigeria. International Journal of Academic Research in Progressive Education and Development, 12(2).
Ajobi, A. O., & Owunna, R. (2022). Influence of Leadership on Job Performance among Employees of Selected Government Secondary Schools in Lagos Nigeria. International Journal of Academic Research in Business and Social Sciences, 12(11), 1762-1771.
Akinfolarin, C. A., & Rufai, B. A. (2019). Influence of organizational culture on employees' performance in the public sector. Journal of Educational and Social Research, 9(4), 35-44.
Alkaabneh, F., Diabat, A., & Gao, H. O. (2020). A unified framework for efficient, effective, and fair resource allocation by food banks using an approximate dynamic programming approach.
Anietie, R. (2019). The various types of organizational justice in higher education institution. In N.P. Ololube (Ed) Encyclopedia of Institutional leadership, policy and management, Vol. (III) 1848-1858. Port Harourt: Pearl Publishers.
Arghode, V., Lathan, A., Alagaraja, M., Rajaram, K., & McLean, G. N. (2022). Empathic organizational culture and leadership: conceptualizing the framework. European Journal of Training and Development, 46(1/2), 239-256.
Armstrong, M. (2006) Armstrong’s Handbook of Management and Leadership: A Guide to Managing for Results, 2nd ed.; Kogan Page: London, UK; Philadelphia, PA, USA.
Arnold, J., Silvester, J., Cooper, C. L., Robertson, I. T., & Patterson, F. M. (2005). Work psychology: Understanding human behaviour in the workplace. Pearson Education
Badakhshan, P., Conboy, K., Grisold, T., & vom Brocke, J. (2019). Agile business process management: A systematic literature review and an integrated framework. Business Process Management Journal, 26(6), 1505-1523.
Bagraim, J., & Werner, A. (2007). Organizational behavior: A contemporary South African perspective.Van Schaik.
Bery, B., Otieno, A., Waiganjo, E. W., & Njeru, A. (2015). Effect of Employee Communication on Organization Performance: in Kenya's Horticultural Sector. International Journal of Business Administration, 6(2), 138-145 Retrieved from,
http://dx.doi.org/10.5430/iiba.v6n2p138
Bery, B., Otieno, A., Waiganjo, E.W., & Njeru, A. (2015).Effect of Employee Communication on Organization Performance: in Kenya's Horticultural Sector. International Journal of Business Administration, 6(2), 138-145 Retrieved from,
http://dx.doi.org/10.5430/iiba.v6n2p138
Binci, D., Cerruti, C., Masili, G., & Paternoster, C. (2023). Ambidexterity and Agile project management: an empirical framework. The TQM Journal, 35(5), 1275-1309.
Blackwell, S. S. (2006) The Influence of Perceptions of Organizational Structure & Culture on Leadership Role Requirements: The Moderating Impact of Locus of Control & Self-Monitoring June 2006Journal of Leadership & Organizational Studies 12(4) DOI:10.1177/107179190601200403
Boundless. (2015) Boundless. “Types of Organizational Culture.” Boundless Management. Retrieved from boundless.com
Budhwar, P., Pereira, V., Mellahi, K., and Singh, K. S. (2019), “The state of HRM in the Middle East: challenges and future research agenda”, Asia Pacific Journal of Management, Vol. 36 No. 4, pp. 905-933.
Cameron, K., and Freeman, S. (1991) Cultural Congruence, Strength, and Type: Relationships to Effectiveness. Research in Organizational Change and Development, 5, 23-58.
Cameron, K., and Quinn, R. (2006) Diagnosing and changing organizational culture Revised Edition, Jossey-Bass, San Francisco (2006) Google Scholar
Cancialosi. (2017) What is Organizational Culture? Retrieved from https://gothamculture.com
Chao, N., Chen, G., Li, J., Xiang, L., Wang, Z., & Tian, K. (2020). Groundwater Storage Change in the Jinsha River Basin from GRACE, Hydrologic Models, and In Situ Data. Groundwater, 58(5), 735-748.
Charles, A., O'Reilly, A., Chatman, J., A., & Caldwell, D., F. (1991) People and Organizational Culture: A Profile Comparison Approach to Assessing Person-Organization Fit Academy of Management Journal 34(3):487-516 DOI:10.2307/256404
Chen, I. J., Paulraj, A., & Lado, A. (2008) Inter-Organizational Communication as a Relationship Competency: Antecedents and Performance Outcomes in Collaborative Buyer Supplier Relationships. Journal of Operations Management, 26, 45-64.
Chun, M. H. (2016). Relationship of ParticipantsCharacteristics and Organizational Effectiveness on Education Program-Mediating Effect of Communication. The Journal of the Korea Contents Association, 16(6), pp.394-403.
Daramola, L., Daramola, A. A.(2019). Factors influencing employee performance in an organization. International Journal of Emerging Engineering Research and Technology, 7(12), 37-44.
Deshpande, R., & Webster, F. E. (1989). Organizational culture and marketing: Defining the research agenda. Journal of Marketing, 53(1), 3–15. https://doi.org/10.2307/1251521
Eneh, S. I., & Awara, N. F. (2020). Organizational communication and employee performance: A study of selected secondary school regulatory agencies in Rivers State. International Journal of Social Sciences and Humanities Research, 8(3), 29-38.
Epstein, J. (2018). School, family and community partnerships, student economy Edition: preparing educators and improving schools. Routledge 66-89.
Epstein, J. L., Sanders, M. G., Sheldon, S. B., Simon, B. S., Salinas, K. C., Jansorn, N. R., & Hutchins, D. J. (2018) School, family and community partnerships: Your handbook for action Corwin Press.
Government of Rivers State. (2012). Senior Secondary Schools Board Law No. 5 Of 2012. Government of Rivers State. Archived from the original on 26 July 2012. Retrieved 25 May 2015.
Harris, T. E., & Nelson, M. D. (2008). Applied Organizational Communication. NY, London: Lawrence Erlbaum Associates
Hibberts, M., Johnson, B., R., & Hudson, H. (2012) Common Survey Sampling Techniques DOI:10.1007/978-1-4614-3876-2_5 In book: Handbook of Survey Methodology for the Social Sciences (pp.53-74)Publisher: Springer Editors: L. Gideon
Hidayat, W. G. P., & Tannady, H. (2023). Analysis of Organizational Citizenship Behavior (OCB) Variables, Work Stress, Work Communication, Work Climate Affecting Employee Performance and Turnover Intention at PT. Bank Tabungan Negara (Persero) Tbk. Cabang Gresik. International Journal of Science, Technology & Management, 4(3), 688-696.
Hijry, H., & Haleem, A. (2017). Study the factors that influence employees performance in the steel factory, Saudi Arabia. Proceedings of the International Conference on Industrial Engineering and Operations Management.
Hillman, V. (2023). Bringing in the technological, ethical, educational, and social-structural for a new education data governance. Learning, Media and Technology, 48(1), 122-137.
John, T. C. (2024). The Essential Ideas behind Effective Management of Human Resources. Scientific Research Publishing, Inc. USA.
Jones, E., Watson, B., Gardner, J., & Gallois, C. (2004). Organizational communication: Challenges for the new century. Journal of Communication, 54(4), 722-750.
Kafetzopoulos, D. (2022). Talent development: a driver for strategic flexibility, innovativeness and financial performance. EuroMed Journal of Business, 18(2), 296-312.
Kafetzopoulos, D., & Gotzamani, K. (2022). The effect of talent management and leadership styles on firms’ sustainable performance. European Business Review, 34(6), 837-857.
KARYATUN, S., SOELTON, M., ARIEF, H., SARATIAN, E., KRISNA, S., & SYAH, T. (2022). Recognizing How the Organizational Communication and Distributive Justice Towards Organizational Citizenship Behavior in Interior Design Companies–Indonesia. The Seybold Report Journal, 17(10), 1910-1922.
Kim, J.-N., & Rhee, Y. (2014) Exploring the Linkages among Employee Communication, Relational Trust, and Ethical Organizational Climates in Employee-organizational Relationships. Diss. U of Florida, 2014. Print.
Lok, P., & Crawford, J. (2001). Antecedents of organizational commitment and the mediating role of job satisfaction. Journal of Managerial Psychology, 16(8), 594-613.
Lok, P., & Crawford, J. (2004). The effect of organizational culture and leadership style on job satisfaction and organizational commitment: A cross-national comparison. Journal of Management Development, 23(4), 321-338.
Lu, Y., Zhang, M. M., Yang, M. M., & Wang, Y. (2023). Sustainable human resource management practices, employee resilience, and employee outcomes: Toward common good values. Human Resource Management, 62(3), 331-353.
Lundy, O., & Cowling, A. (1996). Strategic Human Resource Management. London: Thompson.
Luthfi, A., Norawati, S., Zulher, Z., & Basem, Z. (2022). The effect of supervision, work motivation, and interpersonal communication on employee performance and organizational commitment as variables intervening. IJEBD (International Journal of Entrepreneurship and Business Development), 5(1), 92-104.
Martins, F., & Terblanche, E., C. (2003) Building organizational culture that stimulates creativity and innovation” European Journal of Innovation Management, 6 (1) (2003), pp. 64-74 View Record in ScopusGoogle Scholar
Martins, N., & Martins, E. (2003) Organizational culture. Organisational Behaviour: Global and Southern African perspectives. Cape Town: Pearson Education South Africa, 379-400.
Mazzucato, M., Kattel, R., Ryan-Collins, J. (2019) Challenge-driven innovation policy: Towards a new policy toolkit.J. Ind. Compet. Trade 2019, 1–17. [CrossRef
Mckinney, E. H., Barker, J. R., Smith, D. R., & Davis, K. J. (2004). The role of communication values in swift starting action Teams: IT insights from flight crew experience, Journal of Information & Management. 41(8), 1043-1056. Retrieved from, http://www.sciencedirect.com/science/article/pii/S0378720603001 721
McLaughlin, P., Bessant, J., and Smart, P. (2008), “Developing an organizational culture that facilitates radical innovation”, Inter-national Journal of Technology Management, Vol. 44 Nos 3-4, pp. 298-323.
Megantara, R. I. S., Ruliana, P., & Irwansyah. (2020). Effect of Use Perception and Easy Perception of the Use of WhatsApp Communication Media on Performance of Expertise of Members of the DPR RI Golkar Faction in 2019
Mikkelson, A. C., & Hesse, C. (2023). Conceptualizing and validating organizational communication patterns and their associations with employee outcomes. International Journal of Business Communication, 60(1), 287-312.
Mirzaee, S. M. S., Mirfakhredini, S. H., Sadrabadi, A. N., & Sharifabadi, A. M. (2020). Compiling the strategies of alfa mining company and prioritizing them by waspas method. Logforum, 16(3), 447-463.
Mutonyi, B. R., Slåtten, T., Lien, G., & González-Piñero, M. (2022). The impact of organizational culture and leadership climate on organizational attractiveness and innovative behavior: a study of Norwegian hospital employees. BMC health services research, 22(1), 637.
Nakata, C., and Di Benedetto, C. A. (2012), “Forward to the future: the new knowledge needed to advance NPD-innovation theory and practice”, Journal of Product Innovation Management, Vol. 29 No. 3, pp. 341-343, available at:
http://dx.doi.org/10.1111/j.1540-5885.2012.00903.x.
Naranjo-Valencia, J.C., Jiménez-Jiménez, D. and Sanz-Valle, R. (2016), “Studying the links between organizational culture, innovation, and performance in Spanish companies”, Revista Latinoamericana de Psicología, Vol. 48 No. 1, pp. 30-41.
Newman, D. A., Jacobs, R. R., & Bartram, D. (2007). Choosing the best method for local validity estimation: Relative accuracy of meta-analysis versus a local study versus Bayes-analysis. Journal of Applied Psychology, 92(5), 1394–1413.
https://doi.org/10.1037/0021-9010.92.5.1394
Ogunode, N. J. (2022). Basic education in Nigeria: challenges and way forward. Journal of Intellectual Property and Human Rights, 1(2), 1-13.
Okeke, C. I., & Nwankwo, C. A. (2021). Evaluating the impact of regulatory policies on secondary education in Nigeria: A case study of Rivers State. African Educational Research Journal, 9(1), 78-86.
Olutola, A. T., Galadanchi, N. Y., Olatoye, R. A., & Ihechu, K. J. P. (2022). Practical procedures in ensuring quality primary education in Nigeria. Indonesian Journal of Multidiciplinary Research, 2(2), 429-436.
Otache, I., & Inekwe, E. O. I. (2022). The relationship between job satisfaction, turnover intentions and performance of Nigerian polytechnic lecturers with doctorate degrees. Journal of Applied Research in Higher Education, 14(2), 762-783.
Owunna, R., Aziz, F. M.BA., Musa, S.N.N, & Ajobi, A, O., (2023). Impact of Working Conditions and Interpersonal Relationships on Performance of Non-Academic Staff. http://dx.doi.org/10.6007/IJARBSS/v13-i12/20344DOI:10.6007/IJARBSS/v13 i12/20344. International Journal of Academic Research in Business and Social Sciences 13(12)
Pak, K., Polikoff, M. S., Desimone, L. M., & García, S. E. (2020). The Adaptive Challenges of Curriculum Implementation: Insights for Educational Leaders Driving Standards-Based Reform. AERA Open, 6(2). https://doi.org/10.1177/2332858420932828
Peter, L. (2015). Effective Business Communication, McGraw Hill Inc. New York. Publishing Nigerian Limited 18-24.
Quinn, R., and Spreitzer, G. (1991) The Psychometric of the Competing Values Culture Instrument and an Analysis of the Impact of Organizational Culture on Quality of Life. In: Woodman, R.W. and Pasmore, W.A., Eds., Research in Organizational Change and Development, Vol. 5, JAI Press, Greenwich, 115-142.
Quinn, R. E., & Spreitzer, G. M. (1991). The psychometrics of the competing values culture instrument and an analysis of the impact of organizational culture on quality of life. Research in Organizational Change and Development, 1(5), 115-142.
Radu, C. (2023). Fostering a positive workplace culture: Impacts on performance and agility. In Human Resource Management-An Update. IntechOpen.
Rahmisyari. (2016). The effect of corporate culture on performance. The International Journal of Engineering And Science, 5(2), 26-31. http://dx.doi.org/10.1016/j.jom.2007.04.001
Rehman, S. U., Mohamed, R., & Ayoup, H. (2018). Cybernetic controls, and rewards and compensation controls influence onorganizational performance. Mediating role of organizational capabilities in Pakistan. International Journal of AcademicManagement Science Research (IJAMSR), 2(8), 1–10
Rho, E. (2009) The impact of organizational communication on public and nonprofit Managers' Perception of red tape (Master's thesis).The University of Georgia School of Public and International Affairs Department of Public Administration and Policy. Georgia, USA
Robbins, S. P. (2001) Organizational Behavior. 9th Edition, Prentice-Hall, Inc., New York.
Sampe, F., Kusnady, D., & Supendi, D. (2023). The Effect of Leadership Style and Communication on Employee Performance. Jurnal Ekonomi, 12(01), 207-217.
Sari, A. R., Razali, G., Manda, D., Rukmana, A. Y., & Pitono, P. (2023). The Impact Of Work Communication And Discipline On Employee Performance. Transformasi: Journal of Economics and Business Management, 2(3), 09-22.
Sari, D. P., & Ali, H. (2022). Literature Review Measurement Model of Individual Behavior and Organizational Citizenship Behavior: Individual Characteristics, Work Culture and Workload. Dinasti International Journal of Management Science, 3(4), 647-656.
Schreuder, R., & Noorman, S. (2019). Strategic talent development–making the best people in crucial positions better. Strategic HR Review, 18(6), 263-267.
Sehgal, N. (2023). Organizational behaviour: Theory and practice. Academic Guru Publishing House.
Sims, R. R. (2023). Human Resource (Talent) Development. IAP.
Slavich, G. M. (2022). Social Safety Theory: Understanding social stress, disease risk, resilience, and behavior during the COVID-19 pandemic and beyond. Current Opinion in Psychology, 45, 101299.
Sopha, B. M., Achsan, R. E. D., & Asih, A. M. S. (2019). Mount Merapi eruption: Simulating dynamic evacuation and volunteer coordination using agent-based modeling approach. Journal of Humanitarian Logistics and Supply Chain Management, 9(2), 292-322.
Stanton, R. (2017) Communicating With Employees: Resisting the Stereotypes of Generational Cohorts in the Workplace
Strengers, J., Mutsaers, L., van Rossum, L., & Graamans, E. (2022). The organizational culture of scale-ups and performance. Journal of Organizational Change Management, 35(8), 115-130.
Supriharyanti, E., & Sukoco, B. M. (2023). Organizational change capability: a systematic review and future research directions. Management Research Review, 46(1), 46-81.
Bogale, T. A., & Debela, K. L. (2024). Organizational culture: a systematic review. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2340129
Tellis, G. J., Prabhu, J. C., and Chandy, R. K. (2009), “Radical innovation across nations: the preeminence of corporate culture”, Journal of Marketing, Vol. 73 No. 1, pp. 3-23.
Tseng, C. Y., Kuo, H. Y., and Chou, S. S. (2008), “Configuration of innovation and performance in the service industry: evidence from the Taiwanese hotel industry”, The Service Industries Journal, Vol. 28 No. 7, pp. 1015-1028.
Uzkurt, C., Kumar, R., Semih Kimzan, H., and Eminolu, G. (2013), “Role of innovation in the relationship between organizational culture and firm performance”, European Journal of Innovation Management, Vol. 16 No. 1, pp. 92-117.
Van Waeyenberg, T., Peccei, R., & Decramer, A. (2022). Performance management and teacher performance: the role of affective organizational commitment and exhaustion. The International Journal of Human Resource Management, 33(4), 623-646.
Verdu-Jover, A. J., Alos-Simo, L., & Gomez-Gras, J. (2018). Adaptive culture and product/service innovation outcomes.Eur. Manag. J. 2018, 36, 330–340. [CrossRef]
Wallach, E. (1983). Individuals and organization: the cultural match. Training and Development Journal, 12, 28-36.
Wilton, N. (2022). An introduction to human resource management.
Wirajing, M. A. K., & Nchofoung, T. N. (2023). The role of education in modulating the effect of ICT on governance in Africa. Education and Information Technologies, 28(9), 11987-12020.
WM Verhoeven, J., & Thøis Madsen, V. (2022). Active employee communication roles in organizations: A framework for understanding and discussing communication role expectations. International Journal of Strategic Communication, 16(1), 91-110.
Xie, S., Mo, X., Hu, S., & Liu, S. (2020). Contributions of climate change, elevated atmospheric CO2 and human activities to ET and GPP trends in the Three-North Region of China. Agricultural and Forest Meteorology, 295.
Yagboyaju, D. A., & Akinola, A. O. (2019). Nigerian State and the Crisis of Governance: A Critical Exposition. Sage Open, 9(3). https://doi.org/10.1177/2158244019865810
Zakrzewska, M., Jarosz, S., Piwowar-Sulej, K., & So?tysik, M. (2022). Enterprise agility–its meaning, managerial expectations and barriers to implementation–a survey of three countries. Journal of Organizational Change Management, 35(3), 488-510.

(Owunna et al., 2024)

Owunna, R., Aziz, M. F. B. A., Musa, S. N. S., & Ajobi, A. O. (2024). Influence of Organizational Communication and Organizational Culture on Employee Performance Among Secondary School Regulatory Agencies in Rivers State, Nigeria. International Journal of Academic Research in Business and Social Sciences, 14(7), 1678–1692

Copyright: © 2024 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode