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International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Conflict Resolution Styles and Organisational Performance: The Mediating Role of Cultural Factor

Tamilarasu Sinnaiah, Sabrinah Adam, Batiah Mahadi

http://dx.doi.org/10.6007/IJARBSS/v13-i1/16156

Open access

This conceptual paper provides the information on the exploration of conflict resolution styles (integrating, obliging, dominating, avoiding, and compromising) and culture (power distance, masculinity, uncertainty avoidance, collectivism, and long-term orientation) and organisational performance of the Royal Malaysian Customs Department. This study proposes a relationship model of conflict resolution styles and organisational performance and mediating cultural factors for this department

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In-Text Citation: (Sinnaiah et al., 2023)
To Cite this Article: Sinnaiah, T., Adam, S., & Mahadi, B. (2023). Conflict Resolution Styles and Organisational Performance: The Mediating Role of Cultural Factor. International Journal of Academic Research in Business and Social Sciences, 13(1), 1027 – 1037.