Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Facilities Management Digitalisation Model: A Systematic Literature Review

Irwan Mohammad Ali, Mohd Nasrun Mohd Nawi, Suriani Ngah Abdul Wahab, Mohd Nurfaisal Baharuddin, Aizuddin Masnan

http://dx.doi.org/10.6007/IJARBSS/v13-i3/16354

Open access

Facility or facilities management (FM) helps ensure that the built environment is efficient, safe, comfortable, and sustainable. The goal of FM is to raise productivity and improve people's quality of life. FM involves working with a variety of service providers to ensure that buildings and associated facilities are well maintained. The role of the facility manager is becoming more prominent in a digitally enabled world. The recent pandemic has boosted the rate at which innovation is being embraced in most organisations. This research will look at the current trends in FM that are emerging as a result of digitalisation. The main objective of this research is to propose the FM digitalisation model, which might influence future FM practices. This systematic literature review is based on a search of articles across Scopus and Google Scholar using keywords such as "facilities management" and "digitisation". On July 6th, 2022, the searches yielded 614 articles, including 64 articles in Scopus, 113 articles in WoS, and 437 articles in Google Scholar. After screening, 29 Scopus articles, 93 WoS articles, and 398 Google Scholar articles were excluded. According to this study, the field of FM digitalisation is still in its early stages of development. The study also identifies FM digitalisation trends over the previous twelve years, establishing contextual knowledge. As a result, a conceptual model that focuses on sustainable FM digitalisation is proposed.

Akanmu, A., Anumba, C., & Messner, J. (2014). Critical review of approaches to integrating virtual models and the physical construction.
http://dx.doi.org/10.1080/15623599.2014.972021, 14(4), 267–282.
https://doi.org/10.1080/15623599.2014.972021
Ali, I. M., Nawi, M. N. M., Hamid, M. Y., Jalil, F. I. A., & Hussain, B. (2021). Integration of IoT, Data Analytics and Mobile Application towards Digitisation Facilities Management: A Case Study. International Journal of Interactive Mobile Technologies (iJIM), 15(22), 154–164. https://doi.org/10.3991/IJIM.V15I22.24115
Alsayyari, A., Alblawi, A., Nawab, M., & Alosaimi, A. (2019). A Conceptual Framework for Facility Management in Higher Education Institutions in Saudi Arabia. TEM Journal, 8(1), 157–164. https://doi.org/10.18421/TEM81-22
Altadmory, A. (2013). Using Geographic Information System to Maintenance and Upgrading Public Utility Networks Using Technology AM / FM. International Journal of Innovation and Applied Studies, 3(3), 651–661. Diambil dari http://www.issr-journals.org/ijias/CorrespondingAuthor:AUSAMAALTADMORY
Altohami, A. B. A., Haron, N. A., Ales@Alias, A. H., & Law, T. H. (2021). Investigating Approaches of Integrating BIM, IoT, and Facility Management for Renovating Existing Buildings: A Review. Sustainability 2021, Vol. 13, Page 3930, 13(7), 3930. https://doi.org/10.3390/SU13073930
Araszkiewicz, K. (2017). Digital Technologies in Facility Management - The state of Practice and Research Challenges. Procedia Engineering, 196, 1034–1042.
https://doi.org/10.1016/J.PROENG.2017.08.059
Asare, K. A. B., Liu, R., & Anumba, C. J. (2022). Building information modeling to support facilities management of large capital projects: a critical review. Facilities, 40(3–4), 176–197. https://doi.org/10.1108/F-11-2020-0124/FULL/XML
Ashworth, S. J. (2020). The evolution of FM in the BIM process: An opportunity to use CSF for optimising built assets.
Atta, N., & Talamo, C. (2020a). Digital transformation in facility management (FM). IoT and big data for service innovation. Research for Development, 267–278. https://doi.org/10.1007/978-3-030-33570-0_24/FIGURES/1
Atta, N., & Talamo, C. (2020b). facility management services in smart cities: trends and perspectives. Smart Innovation, Systems and Technologies, 177 SIST, 220–230. https://doi.org/10.1007/978-3-030-52869-0_19/TABLES/1
Babalola, A., Musa, S., Akinlolu, M. T., & Haupt, T. C. (2021). A bibliometric review of advances in building information modeling (BIM) research. Journal of Engineering, Design and Technology, ahead-of-p(ahead-of-print). https://doi.org/10.1108/JEDT-01-2021-0013/FULL/XML
Bergonzi, L., Colombo, G., Rossoni, M., & Furini, F. (2018). Data and Knowledge in IIoT-Based Maintenance Application. ASME International Mechanical Engineering Congress and Exposition, Proceedings (IMECE), 11. https://doi.org/10.1115/IMECE2017-71829
Blanco, P., Kotermanski, R., & Merson, P. (2007, September 1). Evaluating a Service-Oriented Architecture. Diambil dari https://apps.dtic.mil/sti/citations/ADA475194
Bröchner, J., Haugen, T., & Lindkvist, C. (2019). Shaping tomorrow’s facilities management. Facilities, 37(7–8), 366–380. https://doi.org/10.1108/F-10-2018-0126/FULL/XML
Carreira, P., Castelo, T., Gomes, C. C., Ferreira, A., Ribeiro, C., & Costa, A. A. (2018). Virtual reality as integration environments for facilities management: Application and users perception. Engineering, Construction and Architectural Management, 25(1), 90–112. https://doi.org/10.1108/ECAM-09-2016-0198/FULL/XML
Casini, M. (2022). Extended Reality for Smart Building Operation and Maintenance: A Review. Energies 2022, Vol. 15, Page 3785, 15(10), 3785. https://doi.org/10.3390/EN15103785
Chi, H. L., Kang, S. C., & Wang, X. (2013). Research trends and opportunities of augmented reality applications in architecture, engineering, and construction. Automation in Construction, 33, 116–122. https://doi.org/10.1016/J.AUTCON.2012.12.017
Chung, S., Cho, C. S., Song, J., Lee, K., Lee, S., & Kwon, S. (2021). Smart Facility Management System Based on Open BIM and Augmented Reality Technology. Applied Sciences 2021, Vol. 11, Page 10283, 11(21), 10283. https://doi.org/10.3390/APP112110283
De Paula, N., Arditi, D., & Melhado, S. (2017). Managing sustainability efforts in building design, construction, consulting, and facility management firms. Engineering, Construction and Architectural Management, 24(6), 1040–1050. https://doi.org/10.1108/ECAM-07-2016-0165/FULL/XML
Di Filippo, A., Cotella, V. A., Guida, C. G., Molina, V., & Centarti, L. (2021). BIM Interoperability and Data Exchange Support for As-Built Facility Management. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 12950 LNCS, 702–711. https://doi.org/10.1007/978-3-030-86960-1_54/COVER/
Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., … Williams, M. D. (2021). Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management, 57, 101994.
https://doi.org/10.1016/J.IJINFOMGT.2019.08.002
Gerrish, T., Ruikar, K., Cook, M., Johnson, M., Phillip, M., & Lowry, C. (2017). BIM application to building energy performance visualisation and management: Challenges and potential. Energy and Buildings, 144, 218–228. https://doi.org/10.1016/J.ENBUILD.2017.03.032
Ghadiminia, N. (2021). Integration of Cybersecurity in BIM-enabled Facilities Management Organisations.
Ghadiminia, N., Mayouf, M., Cox, S., & Krasniewicz, J. (2022). BIM-enabled facilities management (FM): a scrutiny of risks resulting from cyber attacks. Journal of Facilities Management, 20(3), 326–349. https://doi.org/10.1108/JFM-01-2021-0001/FULL/XML
Gunasekara, H. G., Sridarran, P., & Rajaratnam, D. (2022a). Effective use of blockchain technology for facilities management procurement process. Journal of Facilities Management, 20(3), 452–468. https://doi.org/10.1108/JFM-10-2020-0077/FULL/XML
Gunasekara, H. G., Sridarran, P., & Rajaratnam, D. (2022b). Effective use of blockchain technology for facilities management procurement process. Journal of Facilities Management, 20(3), 452–468. https://doi.org/10.1108/JFM-10-2020-0077/FULL/PDF
Hodges, C. P. (2005). A facility manager’s approach to sustainability. Journal of Facilities Management, 3(4), 312–324. https://doi.org/10.1108/14725960510630498/FULL/XML
Hosamo, H. H., Imran, A., Cardenas-Cartagena, J., Svennevig, P. R., Svidt, K., & Nielsen, H. K. (2022). A Review of the Digital Twin Technology in the AEC-FM Industry. Advances in Civil Engineering, 2022. https://doi.org/10.1155/2022/2185170
Hou, C., Remøy, H., & Wu, H. (2021). DIGITAL TWINS TO ENABLE SMART HERITAGE FACILITIES MANAGEMENT: A SYSTEMATIC LITERATURE REVIEW.
Hu, Z. Z., Tian, P. L., Li, S. W., & Zhang, J. P. (2018). BIM-based integrated delivery technologies for intelligent MEP management in the operation and maintenance phase. Advances in Engineering Software, 115, 1–16. https://doi.org/10.1016/J.ADVENGSOFT.2017.08.007
Ibn-Mohammed, T., Mustapha, K. B., Godsell, J., Adamu, Z., Babatunde, K. A., Akintade, D. D., … Koh, S. C. L. (2021). A critical analysis of the impacts of COVID-19 on the global economy and ecosystems and opportunities for circular economy strategies. Resources, Conservation and Recycling, 164, 105169.
https://doi.org/10.1016/J.RESCONREC.2020.105169
Ibrahim, A. M., & Hassanain, M. A. (2022). Organizational workplace relocation: assessment of facilities and real estate managers’ practices. Property Management, 40(3), 321–342. https://doi.org/10.1108/PM-11-2020-0072/FULL/XML
Jensen, A., & Van Der Voordt, T. (2015). Added value of FM-a critical review. Downloaded from orbit.dtu.dk on.
Jofre?briceno, C., Rivera, F. M. La, Atencio, E., & Herrera, R. F. (2021). Implementation of Facility Management for Port Infrastructure through the Use of UAVs, Photogrammetry and BIM. Sensors 2021, Vol. 21, Page 6686, 21(19), 6686. https://doi.org/10.3390/S21196686
Johannes, K., Johannes, Voordijk, T., Adriaan, Adriaanse, M., & Aranda-Mena, G. (2021). Identifying Maturity Dimensions for Smart Maintenance Management of Constructed Assets: A Multiple Case Study. Journal of Construction Engineering and Management, 147(9), 05021007. https://doi.org/10.1061/(ASCE)CO.1943-7862.0002112
Johannes, K., Voordijk, H., Wakkee, I., & Aranda-Mena, G. (2022). Implementing organisational change in a digitalising facilities management organisation through stewardship interventions. Journal of Facilities Management, ahead-of-p(ahead-of-print). https://doi.org/10.1108/JFM-11-2021-0139/FULL/XML
Kang, D., & Baik, D. K. (2010). Bridging software product lines and service-oriented architectures for service identification using BPM and FM. Proceedings - 9th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2010, 755–759. https://doi.org/10.1109/ICIS.2010.33
Karki, B. R., & Porras, J. (2021). Digitalization for sustainable maintenance services: A systematic literature review. Digital Business, 1(2), 100011. https://doi.org/10.1016/J.DIGBUS.2021.100011
Khan, S. R., & Ali, M. (2022). An Overview on Relation Between Energy and Facility Management Models Using BIM Tools. In 1st International Conference on Engineering and Applied Natural Sciences. Diambil dari https://www.researchgate.net/publication/361085363
Khudhair, A., Li, H., Ren, G., & Liu, S. (2021). Towards Future BIM Technology Innovations: A Bibliometric Analysis of the Literature. Applied Sciences 2021, Vol. 11, Page 1232, 11(3), 1232. https://doi.org/10.3390/APP11031232
Koch, C., Hansen, G. K., & Jacobsen, K. (2019). Missed opportunities: two case studies of digitalization of FM in hospitals. Facilities, 37(7–8), 381–394. https://doi.org/10.1108/F-01-2018-0014
Kramer, M., & Besenyoi, Z. (2018). Towards Digitalization of Building Operations with BIM. IOP Conference Series: Materials Science and Engineering, 365(2), 022067. https://doi.org/10.1088/1757-899X/365/2/022067
Kwok, J., Wong, W., Ge, J., & Xiangjian He, S. (2018). Review Digitisation in facilities management: A literature review and future research directions. Automation in Construction. https://doi.org/10.1016/j.autcon.2018.04.006
Lee, J. Y., Irisboev, I. O., & Ryu, Y. S. (2021). Literature Review on Digitalization in Facilities Management and Facilities Management Performance Measurement: Contribution of Industry 4.0 in the Global Era. Sustainability 2021, Vol. 13, Page 13432, 13(23), 13432. https://doi.org/10.3390/SU132313432
Li, Y., Zhang, Y., Wei, J., & Han, Y. (2019). Status quo and future directions of facility management: a bibliometric – qualitative analysis. International Journal of Strategic Property Management, 23(5), 354–365. https://doi.org/10.3846/IJSPM.2019.9943
Lindkvist, C., Temeljotov Salaj, A., Collins, D., Bjørberg, S., & Haugen, T. B. (2021). Exploring urban facilities management approaches to increase connectivity in smart cities. Facilities, 39(1–2), 96–112. https://doi.org/10.1108/F-08-2019-0095/FULL/XML
Liu, Z., Chi, Z., Osmani, M., & Demian, P. (2021). Blockchain and Building Information Management (BIM) for Sustainable Building Development within the Context of Smart Cities. Sustainability 2021, Vol. 13, Page 2090, 13(4), 2090. https://doi.org/10.3390/SU13042090
Maki, O., Alshaikhli, M., Gunduz, M., Naji, K. K., & Abdulwahed, M. (2022). Development of Digitalization Road Map for Healthcare Facility Management. IEEE Access, 10, 14450–14462. https://doi.org/10.1109/ACCESS.2022.3146341
Mannino, A., Dejaco, M. C., & Re Cecconi, F. (2021). Building Information Modelling and Internet of Things Integration for Facility Management—Literature Review and Future Needs. Applied Sciences 2021, Vol. 11, Page 3062, 11(7), 3062. https://doi.org/10.3390/APP11073062
Matarneh, S. T., Danso-Amoako, M., Al-Bizri, S., Gaterell, M., & Matarneh, R. (2019). Building information modeling for facilities management: A literature review and future research directions. Journal of Building Engineering, 24, 100755. https://doi.org/10.1016/J.JOBE.2019.100755
Matheri, A. N., Ngila, J. C., Njenga, C. K., Belaid, M., & Van Rensburg, N. J. (2019). Smart City Energy Trend Transformation in the Fourth Industrial Revolution Digital Disruption. IEEE International Conference on Industrial Engineering and Engineering Management, 978–984. https://doi.org/10.1109/IEEM44572.2019.8978675
MohammadAli, I., Zaidi, M. A., Ismail, K., Mohamed Ariff, M. I., Ali, I. M., Azian Zaidi, M., … Mohamed Ariff, M. I. (2018). Determinant Factors for Knowledge Sharing in Facilities Management of Private Finance Initiative Procurement. International Journal of Supply Chain Management, 7(5), 520–528. Diambil dari http://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/2640
Muhammad, M. Z., & Mustapa, M. (2020). A Review of Facilities Information Requirements towards Enhancing Building Information Modelling (BIM) for Facilities Management (FM). IOP Conference Series: Materials Science and Engineering, 884(1), 012033. https://doi.org/10.1088/1757-899X/884/1/012033
Nataliia, V., Barzylovych, A., Zabolotna, A., Boiko, M., & Rybchych, I. (2021). Healthcare facilities management in digitalization context. International journal of health sciences, 5(3), 429–440. https://doi.org/10.53730/IJHS.V5N3.1773
Orooje, M. S., & Latifi, M. M. (2021). A Review of Embedding Artificial Intelligence in Internet of Things and Building Information Modelling for Healthcare Facility Maintenance Management. Energy and Environment Research, 11(2), p31. https://doi.org/10.5539/EER.V11N2P31
Ozturk, G. B. (2021). Digital Twin Research in the AECO-FM Industry. Journal of Building Engineering, 40, 102730. https://doi.org/10.1016/J.JOBE.2021.102730
Parn, E. A., & Edwards, D. (2019). Cyber threats confronting the digital built environment: Common data environment vulnerabilities and block chain deterrence. Engineering, Construction and Architectural Management, 26(2), 245–266. https://doi.org/10.1108/ECAM-03-2018-0101/FULL/XML
Paul, V., Charlesraj, C., & Charlesraj, C. (2014). Knowledge-Based Building Information Modeling (K-BIM) for Facilities Management. https://doi.org/10.22260/ISARC2014/0127
Pavlik, L., Chytilova, E., Zimmermannova, J., Pavlík, L., Chytilova, E., & Zimmermannova, J. (2021). Security Aspects of Healthcare Organization from the Perspective of Digitization of Facility Management. WSEAS Transactions on Business and Economics, 18, 360–366. https://doi.org/10.37394/23207.2021.18.36
Pelzeter, A. (2013). Sustainability in Facility Management. In Sustainable Building Conference (hal. 16–24). Diambil dari http://ross.htw-berlin.de/RoSSApp
Perrey, R., & Lycett, M. (2003). Service-oriented architecture. Proceedings - 2003 Symposium on Applications and the Internet Workshops, SAINT 2003, 116–119. https://doi.org/10.1109/SAINTW.2003.1210138
Petri, I., Kubicki, S., Rezgui, Y., Guerriero, A., & Li, H. (2017). Optimizing Energy Efficiency in Operating Built Environment Assets through Building Information Modeling: A Case Study. Energies 2017, Vol. 10, Page 1167, 10(8), 1167. https://doi.org/10.3390/EN10081167
Pinti, L., Codinhoto, R., & Bonelli, S. (2022). A Review of Building Information Modelling (BIM) for Facility Management (FM): Implementation in Public Organisations. Applied Sciences 2022, Vol. 12, Page 1540, 12(3), 1540. https://doi.org/10.3390/APP12031540
Proskurin, D., & Vorobeva, Y. (2019). Digitalization of energy facility management processes in the Voronezh region. E3S Web of Conferences, 110, 02123. https://doi.org/10.1051/E3SCONF/201911002123
Pun, K. P., Choy, K. L., & Lam, H. Y. (2018). A cloud-based fuzzy multi-criteria decision support system for procurement process in facility management. PICMET 2018 - Portland International Conference on Management of Engineering and Technology: Managing Technological Entrepreneurship: The Engine for Economic Growth, Proceedings. https://doi.org/10.23919/PICMET.2018.8481800
Rudl, L. (2021). Analysis of CAFM software for construction companies in the Czech. IOP Conference Series: Earth and Environmental Science, 900(1), 012037. https://doi.org/10.1088/1755-1315/900/1/012037
Ruiz, R. D. B., Lordsleem, A. C., Rocha, J. H. A., & Irizarry, J. (2021). Unmanned aerial vehicles (UAV) as a tool for visual inspection of building facades in AEC+FM industry. Construction Innovation, ahead-of-p(ahead-of-print). https://doi.org/10.1108/CI-07-2021-0129/FULL/XML
Saengratwatchara, S., & Elsworth, J. D. (2008). Antecedents of Intention to Adopt the Web-Based Computer Aided Facility Management System. Family and Consumer Sciences Research Journal, 36(4), 350–357. https://doi.org/10.1177/1077727X08318313
Saleh, A. A., Rased, A., Rijal, S., Ali, N. E., & Talmizi, M. (2021). Improving the built environment performance through facility management practices: The opportunities and challenges. IOP Conference Series: Earth and Environmental Science, 881(1), 012011. https://doi.org/10.1088/1755-1315/881/1/012011
Shaw, C., de Andrade Pereira, F., Hoare, C., Hammar, K., McNally, C., & O’Donnell, J. (2021). Digital Interoperability for the Facilities Management Domain: a Review of Semantic Web-based Approaches. In Joint Conference CIB W78 - LDAC 2021 (hal. 956–965). Diambil dari http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-54854
Sidani, A., Dinis, F. M., Sanhudo, L., Duarte, J., Santos Baptista, J., Poças Martins, J., & Soeiro, A. (2019). Recent Tools and Techniques of BIM-Based Virtual Reality: A Systematic Review. Archives of Computational Methods in Engineering 2019 28:2, 28(2), 449–462. https://doi.org/10.1007/S11831-019-09386-0
Sidani, A., Dinis, M. F., Duarte, J., Sanhudo, L., Calvetti, D., Santos Baptista, J., … Soeiro, A. (2021). Recent tools and techniques of BIM-Based Augmented Reality: A systematic review. Journal of Building Engineering, 42, 102500. https://doi.org/10.1016/J.JOBE.2021.102500
Sivanuja, T., & Sandanayake, Y. G. (2022). Industry 4.0 enabled predictive maintenance of facilities: A study on applicability, benefits and challenges, 585–597. https://doi.org/10.31705/WCS.2022.47
Tan, J. H., Loo, S. C., Zainon, N., Aziz, N. M., & Mohd Rahim, F. A. (2022). Potential functionality and workability of blockchain within a building information modelling (BIM) environment. Journal of Facilities Management, ahead-of-p(ahead-of-print). https://doi.org/10.1108/JFM-10-2021-0131/FULL/XML
Tang, S., Shelden, D. R., Eastman, C. M., Pishdad-Bozorgi, P., & Gao, X. (2019). A review of building information modeling (BIM) and the internet of things (IoT) devices integration: Present status and future trends. Automation in Construction, 101, 127–139. https://doi.org/10.1016/J.AUTCON.2019.01.020
Tavares, B., Correia, F. F., Restivo, A., Faria, J. P., & Aguiar, A. (2020). A Survey of Blockchain Frameworks and Applications. Advances in Intelligent Systems and Computing, 942, 308–317. https://doi.org/10.1007/978-3-030-17065-3_31/COVER
Vigren, O., Kadefors, A., & Eriksson, K. (2022). Digitalization, innovation capabilities and absorptive capacity in the Swedish real estate ecosystem. Facilities, 40(15–16), 89–106. https://doi.org/10.1108/F-07-2020-0083/FULL/PDF
Waheed, Z., & Fernie, S. (2009). Knowledge based facilities management. Facilities, 27(7–8), 258–266. https://doi.org/10.1108/02632770910956111
Walder, U. (2006). Integration of computer aided facility management data and real-time information in disaster management. Proceedings of the 6th European Conference on Product and Process Modelling - eWork and eBusiness in Architecture, Engineering and Construction, ECPPM 2006, 397–401. https://doi.org/10.1201/9781003060819-61/INTEGRATION-COMPUTER-AIDED-FACILITY-MANAGEMENT-DATA-REAL-TIME-INFORMATION-DISASTER-MANAGEMENT-WALDER
Wan Siti Hajar, W. N., Syahrul Nizam, K., & Nurshuhada, Z. (2022). Systematic Review: Information for FM-Enabled BIM. Lecture Notes in Civil Engineering, 161, 133–150. https://doi.org/10.1007/978-981-16-2329-5_16/COVER/
Wang, C., Lu, W., Xi, C., & Nguyen, X. P. (2019). Research on Green Building Energy Management Based on BIM and FM. Diambil dari www.neptjournal.com
Werbrouck, J., Pauwels, P., Beetz, J., & Van Berlo, L. (2019). Towards a decentralised common data environment using linked building data and the solid ecosystem. Advances in ICT in Design, Construction and Management in Architecture, Engineering, Construction and Operations (AECO)?: Proceedings of the 36th CIB W78 2019 Conference, 113–123. Diambil dari http://hdl.handle.net/1854/LU-8633673
Wong, J. K. W., Ge, J., & He, S. X. (2018). Digitisation in facilities management: A literature review and future research directions. Automation in Construction, 92, 312–326. https://doi.org/10.1016/J.AUTCON.2018.04.006
Xu, J., Chen, K., Zetkulic, A. E., Xue, F., Lu, W., & Niu, Y. (2020). Pervasive sensing technologies for facility management: a critical review. Facilities, 38(1–2), 161–180. https://doi.org/10.1108/F-02-2019-0024/FULL/XML
Ye, Z., Yin, M., Tang, L., & Jiang, H. (2018). Cup-of-Water theory: A review on the interaction of BIM, IoT and blockchain during the whole building lifecycle. ISARC 2018 - 35th International Symposium on Automation and Robotics in Construction and International AEC/FM Hackathon: The Future of Building Things.
https://doi.org/10.22260/ISARC2018/0066
Yu, K., Froese, T., & Grobler, F. (2000). A development framework for data models for computer-integrated facilities management. Automation in Construction, 9(2), 145–167. https://doi.org/10.1016/S0926-5805(99)00002-3
Zhang, F., Chan, A. P. C., Darko, A., Chen, Z., & Li, D. (2022). Integrated applications of building information modeling and artificial intelligence techniques in the AEC/FM industry. Automation in Construction, 139, 104289.
https://doi.org/10.1016/J.AUTCON.2022.104289
Zhao, J., Feng, H., Chen, Q., & Garcia de Soto, B. (2022). Developing a conceptual framework for the application of digital twin technologies to revamp building operation and maintenance processes. Journal of Building Engineering, 49, 104028. https://doi.org/10.1016/J.JOBE.2022.104028

In-Text Citation: (Ali et al., 2023)
To Cite this Article: Ali, I. M., Nawi, M. N. M., Wahab, S. N. A., Baharuddin, M. N., & Masnan, A. (2023). Facilities Management Digitalisation Model: A Systematic Literature Review. International Journal of Academic Research in Business and Social Sciences, 13(3), 796 – 816.