The Six Sigma Approach Improves Teacher Instruction Quality Through Quadruple Helix Model Expectations

Arokiasamy, A. R., & Krishnaswamy, J. (2021). Compatibility and Challenges of Implementing Total Quality Management in Education. Proceeding on Engineering Sciences, 405–411.
Abdulla, A., & Kavilal. (2022). Analytical Investigation of Higher Education Quality Improvement by Using Six Sigma Approach. HighTech and Innovation Journal, 3(2), 196–206. https://doi.org/10.28991/hij-2022-03-02-07
Abdulla, A., Navas, M., Amal, & BismilNizam. (2020). Quality Assurance in Education Based on Six Sigma Tool. Proceedings of the International Conference on Industrial Engineering and Operations Management Dubai, UAE, 2347–2360.
AITSL. (2017). The Australian Institute for Teaching and School Leadership. https://www.aitsl.edu.au
Al Kuwaiti, A., & Subbarayalu, A. V. (2015). Appraisal of Students Experience Survey (SES) as a Measure to Manage The Quality of Higher Education in the Kingdom of Saudi Arabia: An Institutional Study Using Six Sigma Model. Educational Studies, 41(4), 430–443. https://doi.org/10.1080/03055698.2015.1043977
Almutairi, T. S., & Shraid, N. S. (2021). Teacher Evaluation by Different Internal Evaluators: Head of Departments, Teachers Themselves, Peers and Students. International Journal of Evaluation and Research in Education, 10(2), 588–596. https://doi.org/10.11591/ijere.v10i2.20838
Amar, M. S. S., Nordin, S., Ismail, I., Abdul Hadi, S., & Arifin, A. M. I. (2021). Quadruple Helix Approach on Education Stem-Based Corporate Social Responsibility (CSR). SHS Web of Conferences, 124, 07004. https://doi.org/10.1051/shsconf/202112407004
Amirian, S. M. R., Ghaniabadi, S., Heydarnejad, T., & Abbasi, S. (2022). The Contribution of Critical Thinking and Self-Efficacy Beliefs to Teaching Style Preferences in Higher Education. Journal of Applied Research in Higher Education, 2(1), 1–17. https://doi.org/10.1108/JARHE-11-2021-0441
Arafeh, M. (2016). Leveraging Six Sigma Tools and Methodology to Improve Student English Language Performance at Elementary School. American Journal of Operations Research, 6(4), 261–274. https://doi.org/10.4236/ajor.2016.64026
Ashwin, P. (2022). Developing Effective National Policy Instruments to Promote Teaching Excellence: Evidence From The English Case. Policy Reviews in Higher Education, 6(1), 27–45. https://doi.org/10.1080/23322969.2021.1924847
Bijlsma, H. J. E., Glas, C. A. W., & Visscher, J. A. (2021). Factors Related to Differences in Digitally Measured Student Perceptions of Teaching Quality. An International Journal of Research, Policy and Practice, 1–21. https://doi.org/10.1080/09243453.2021.2023584
Blomeke, S., & Olsen, R. V. (2019). Consistency of Results Regarding Teacher Effects Across Subjects, School Levels, Outcomes and Countries. Teaching and Teacher Education, 77, 170–182. https://doi.org/10.1016/j.tate.2018.09.018
Callahan, K., & Sadeghi, L. (2015). Teacher Perceptions of The Value of Teacher Evaluations: New Jersey’s ACHIEVE NJ. International Journal of Educational Leadership Preparation, 10(1), 46–59.
Carayannis, E. G., & Campbell, D. F. J. (2009). “Mode 3” and “Quadruple Helix”: Toward a 21st century fractal innovation ecosystem. International Journal of Technology Management, 46(3–4), 201–234. https://doi.org/10.1504/ijtm.2009.023374
Darling-Hammond, L., Amrein-Beardsley, A., Haertel, E., & Rothstein, J. (2015). Evaluating Teacher Evaluation. Kappanmagazine.Org, Jun, 8–15. https://doi.org/10.4324/9780203053874-32
Darling Hammond, L., Hyler, M. E., & Gardner, M. (2017). Effective Teacher Professional Development. In Learning Policy Institute.
Davis, M., & Fifolt, M. (2018). Exploring employee perceptions of Six Sigma as a change management program in higher education. Journal of Higher Education Policy and Management, 40(1), 81–93. https://doi.org/10.1080/1360080X.2017.1377970
Ekawati, R., Masriyah, Rosyidi, A. H., Prawoto, B. P., Prahmana, R. C. I., & Lin, F. L. (2022). Developing A Constructive Conceptual Framework Of A Pre-Service Mathematics Teachers’ Content Knowledge Instrument On Space And Shape. Multidisciplinary Digital Publishing Institute, 10(1), 1–15. https://doi.org/10.3390/math10010137
Ekhsan, S. H. R., & Bakar, N. R. A. (2017). Amalan Pengurusan Kualiti Menyeluruh Dalam Pengajaran dan Pembelajaran Melalui Kaedah QFD (Quality Function Deployment). Malaysian Online Journal of Education, 1(1), 12–19. https://doi.org/10.4271/870272
Etzkowitz, H., & Leydesdorff, L. (1995). The Triple Helix, University-Industry-Government Relations: A Laboratory for Knowledge Based Economic Development. EASST Review, 14(1), 14–19.
Gerritsen, S., Plug, E., & Webbink, D. (2016). Teacher Quality and Student Achievement: Evidence From a Sample of Dutch Twins. Journal of Applied Econometrics, 32(3), 643–660. https://doi.org/10.1002/jae
GOV.UK. (2021). Teachers’ Standards Guidance for School Leaders, School Staff and Governing Bodies. Department for Education. https://assets.publishing.service.gov.uk
Jamin, N. H., Surat, S., & Mohammad, W. M. R. W. (2022). Model Pengukuran Konstruk Pengetahuan Guru Dalam Kemahiran Berfikir Aras Tinggi (KBAT): Analisis Faktor Pengesahan. Malaysian Journal of Social Sciences and Humanities, 7(2), 1–18. https://doi.org/10.47405/mjssh.v7i2.1299
Jayamohan, K. G., & Bhasi, A. B. (2021). Development of a Tool for Measuring Performance of Higher Educational Institutions by Applying Six Sigma Methodology in Teaching-Learning Process. International Journal of Mechanical Engineering, 6(3), 3525–3531.
Jung, E., Shin, S., & Jung, E. J. (2021). Critical Success Factors for Total Quality Management in Primary and Secondary Education. International Journal of Services and Operations Management, 40(4), 564–593. https://doi.org/10.1504/IJSOM.2021.120061
Kaiseroglou, N., & Sfakianaki, E. (2020). A Review of Total Quality Management Applications in Schools. In International Journal Management in Education, 14(2), 121-134
Kim, S., Raza, M., & Seidman, E. (2019). Improving 21st Century Teaching skills: The Key to Effective 21st-Century Learners. Research in Comparative and International Education, 14(1), 99–117. https://doi.org/10.1177/1745499919829214
KPM. (2013). Pelan Pembangunan Pendidikan Malaysia 2013-2025 (Pendidikan Prasekolah hingga Lepas Menengah). Kementerian Pendidikan Malaysia.
KPM. (2018a). Pelan Pembangunaan Pendidikan Malaysia 2013-3025: Laporan Tahuan 2018. Kementerian Pendidikan Malaysia.
KPM. (2018b). Standard Kualiti Pendidikan Malaysia Gelombang 2 (SKPMg2) (3rd Edition). Kementerian Pendidikan Malaysia.
Kumar, N. (2015). Six Sigma in Education System?: A Review. International Journal for Scientific Research & Development, 3(03).
Lee, S. W. (2018). Pulling Back the Curtain: Revealing the Cumulative Importance of High-Performing, Highly Qualified Teachers on Students’ Educational Outcome. Educational Evaluation and Policy Analysis, 40(3), 359–381. https://doi.org/10.3102/0162373718769379
Leydesdorff, L. (2012). The Triple Helix, Quadruple Helix, ..., and an N-Tuple of Helices: Explanatory Models for Analyzing the Knowledge-Based Economy? Journal of the Knowledge Economy, 3(1), 25–35. https://doi.org/10.1007/s13132-011-0049-4
MacIel-Monteon, M., Limon-Romero, J., Gastelum-Acosta, C., Tlapa, Di., Baez-Lopez, Y., & Solano-Lamphar, H. A. (2020). Measuring Critical Success Factors for Six Sigma in Higher Education Institutions: Development and Validation of a Surveying Instrument. Institute of Electrical and Electronics Engineers Access, 8(1), 1813–1823. https://doi.org/10.1109/ACCESS.2019.2962521
NBPTS. (2016). National Board for Professional Teaching Standards?: The Five Core Propositions. 10–12. http://www.nbpts.org/the_standards/the_five_core_propositio
NCATE. (2008). Professional Standards for the Accreditattion of Teacher Preparation Institutions. In National Council for Accrediation of Teacher Education. https://doi.org/10.1136/bmj.2.6044.1133-d
Nuresa, R., Khosi’in, E. M. A., & Febriyani, A. R. (2022). Penerapan Prinsip Six Sigma Dalam Membangun Manajemen Mutu Pendidikan Islam. Jurnal Manajemen Pendidikan Islam, 6(2), 295–306. https://doi.org/10.32478/evaluasi.v6i2.1052
Olawoyin, M. A., & Isuku, E. J. (2019). Students’ Academic Achievement as Influenced by Teachers’ Quality: Evidence From Southwest, Nigeria. European Journal of Education Studies, 6(7), 52–66. https://doi.org/10.5281/zenodo.3477663
Paricio Royo, J. (2017). Students as Customers: A Paradigm Shift in Higher Education. Journal on Culture, Power and Society, 2, 137–150. https://doi.org/10.28939/iam.debats-en.2017-10
Pyzdek, T., & Keller, P. (2018). The Six Sigma Handbook A Complete Guide for Green Belts, Black Belts and Managers at All Levels (5th Editio). McGraw Hill Education.
Sandu, A. S., & Sharma, P. (2020). Implementation of DMAIC Methodology of Six Sigma in Vocational Education and Training for Quality Improvement. International Journal of Advance Research and Innovation, 8(4), 297–301. https://doi.org/10.13140/RG.2.2.19687.68001
Schutz, F., Heidingsfelder, M. L., & Schraudner, M. (2019). Co-Shaping the Future in Quadruple Helix Innovation Systems: Uncovering Public Preferences toward Participatory Research and Innovation. The Journal of Design, Economics, and Innovation Volume, 5(2), 128–146. https://doi.org/10.1016/j.sheji.2019.04.002
Sfakianaki, E., & Kakouris, A. (2019). Lean Thinking for Education: Development and Validation of an Instrument. International Journal of Quality and Reliability Management, 36(6), 917–950. https://doi.org/10.1108/IJQRM-07-2018-0202
Sogunro, O. A. (2017). Quality Instruction As A Motivating Factor In Higher Education. International Journal of Higher Education, 6(4), 173–184. https://doi.org/10.5430/ijhe.v6n4p173
Soria-Garcia, J., & Martinez-Lorente, A. R. (2014). Development and Validation of a Measure of the Quality Management Practices in Education. Total Quality Management and Business Excellence, 25(1), 57–79. https://doi.org/10.1080/14783363.2011.637790
Vijay, A. (2013). Appraisal Of Student Rating As A Measure To Manage The Quality Of Higher Education In India: An Institutional Study Using Six Sigma Model Approach. International Journal for Quality Research, 7(3), 307–321.
Vijaya Sunder, M. (2014). Quality Excellence in Higher Education System Through Six Sigma: Student Team Engagement Model. International Journal of Six Sigma and Competitive Advantage, 8(3–4), 247–256.
Wang, Q. (2022). Application of Six Sigma Management-based Teaching Method in Financial Management Course Online Teaching. International Journal of Emerging Technologies in Learning, 17(1), 60–73. https://doi.org/10.3991/ijet.v17i01.28269
Yu, C. M., Huang, T. Y. H., Chen, K. S., & Huang, T. Y. H. (2022). Construct Six Sigma DMAIC Improvement Model for Manufacturing Process Quality of Multi-Characteristic Products. Mathematics, 10(5), 1–13. https://doi.org/10.3390/math10050814
Yu, K. T., & Ueng, R. G. (2012). Enhancing Teaching Effectiveness by Using The Six-Sigma DMAIC Model. Assessment and Evaluation in Higher Education, 37(8), 949–961. https://doi.org/10.1080/02602938.2011.592933

In-Text Citation: (Sabtu et al., 2023)
To Cite this Article: Sabtu, S. H., Matore, M. E. @ E. M., & Maat, S. M. (2023). The Six Sigma Approach Improves Teacher Instruction Quality Through Quadruple Helix Model Expectations. International Journal of Academic Research in Business and Social Sciences, 13(4), 781 – 791.

Copyright: © 2023 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non0-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode