Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Impact of HRM Practices on the Employee Retention in the Jordanian Plastic and Rubber Sector

Liana Qatamin, Nurita Binti Juhdi, Rodrigue Ancelot Fontaine

http://dx.doi.org/10.6007/IJARBSS/v13-i4/16718

Open access

One of Jordan's vibrant and varied industries is the plastics and rubber sector. This sector in Jordan has enjoyed a long and rich history in the region. Despite this achievement, Plastic and rubber companies in Jordan face various challenges and issues. Due to the high rate of employee turnover in plastic businesses over time, one of the challenges the plastic and rubber industry faces is employee retention. Moreover, finding ways to encourage employees to remain with the company has grown to be of particular importance as businesses struggle with staff retention due to the risk of high employee turnover. The phenomenon raised alarms about the plastic and rubber sector employee turnover problem. In order to address the employee turnover issue and produce results at the employee level, such as a decrease in the likelihood of employee turnover and an increase in their willingness to remain with the business, good HRM (Human Resource Management) practices must be implemented. In order to improve employee retention in Jordanian plastic and rubber enterprises, this paper discusses the significance of implementing effective HRM practices (job design and job security).
This study aims at investigating the role of HRM (Human Resource Management) practices on employee retention in the Jordanian plastic and rubber sector. The study develops a conceptual model that links HRM practices (job design and job security) with employee retention in the Jordanian plastic and rubber enterprises. A self-administrated questionnaire has been designed as a data collection instrument. Using the purposive sampling design, 250 questionnaires will be distributed to employees in Jordanian plastic and rubber firms. Quantitative method has been adopted in the study such as descriptive analysis, regression models, and hypothesis testing methods. The expected findings will show that there is a significant effect of HRM dimensions on Jordanian plastic and rubber employees' intention to stay. Based on the study model, the study provides practical lessons in applying HRM methods to improve employees' intention to stay in the Jordanian plastic and rubber sector.

Albustanji, K. A. A., Almahirah, M. S., Abd-Qader, M. D. A., & Al-Qaryouti, M. (2019). The Impact of the Jordanian Labor Culture on the Low Employment Rates in the Sectors of Engineering, Plastic, Rubber Industries, Printing, Paper and Packaging Compared to Other Industrial Sectors in Abdullah II Industrial City. International Business Research, 12(5), 167-173.
Al-Harazneh, Y. M., & Sila, I. (2021). The Impact of E-HRM Usage on HRM Effectiveness: Highlighting the Roles of Top Management Support, HR Professionals, and Line Managers. Journal of Global Information Management (JGIM), 29(2), 118-147.
Alhmoud, A., & Rjoub, H. (2019). Total rewards and employee retention in a Middle Eastern context. SAGE Open, 9(2), (1-13).
Alhmoud, A., & Rjoub, H. (2020). Does generation moderate the effect of total rewards on employee retention? Evidence from Jordan. Sage Open, 10(3), 2158244020957039.
Ali, N., & Zia-ur-Rehman, M. (2014). Impact of job design on employee performance, mediating role of job satisfaction: A study of FMCG's sector in Pakistan. International Journal of Business and Management, 9(2), 70.
Al-Khasawneh, A. L. (2013). Effect of organizational climate on job turnover of employees at tourism hotels in Petra region of Jordan. American Journal of Social and Management Sciences, 4(2), 54-62.
Alshamrani, M., Alharthi, S., Helmi, M., & Alwadei, T. (2023). Determinants of Employee Retention in Pharmaceutical Companies: Case of Saudi Arabia. Journal of Business and Management Studies, 5(2), 08-22.
Al-sharafi, H., Hassan, M. E. M., & Alam, S. S. (2018). The Effect of Training and Career Development on Employees Retention “A Study on the Telecommunication Organizations in Yemen. The Journal of Social Sciences Research, 420-430.
Alshurideh, D. M. (2019). Do electronic loyalty programs still drive customer choice and repeat purchase behaviour? International Journal of Electronic Customer Relationship Management, 12(1), 40-57.
Amushila, J., & Bussin, M. H. (2021). The effect of talent management practices on employee retention at the Namibia University of Science and Technology: administration middle-level staff. SA Journal of Human Resource Management, 19, 11.
Arnold, E. (2005). Managing human resources to improve employee retention. The health care manager, 24(2), 132-140.
Ashford, S., Lee, C., & Bobko, P. (1989). Content, causes, and consequences of job insecurity: A theory-based measure and substantive test. Academy ofManagement Journal, 32, 803–829.
Azami, N., Azmee, D. S. S., Keng, N. Z., Qing, N. X., Shen, N. Z., & Han, L. K. (2023). Factors Affecting Employee Retention Among SMES’ Millennial Employees in Klang Valley, Malaysia. International Journal of Academic Research in Business and Social Sciences, 13(3), 868 – 888.
Chang, W. J. A., Wang, Y. S., & Huang, T. C. (2013). Work design–related antecedents of turnover intention: A multilevel approach. Human Resource Management, 52(1), 1-26.
Chepkosgey, C. S., Namusonge, G. S., & Makokha, E. N. (2019). Training Practice, a Perspective of Employee Retention in Firms. International Journal of Academic Research in Business and Social Sciences, 9(7), 495–509.
Chukwuma, N. N. (2023). Human resources management practices and employee retention of government-owned hospitals in port harcourt. Nigerian Journal of Management Sciences Vol, 24(1b).
Colquitt, J. A., Baer, M. D., Long, D. M., & Halvorsen-Ganepola, M. D. (2014). Scale indicators of social exchange relationships: A comparison of relative content validity. Journal of Applied Psychology, 99, 599-618. doi: org/10.1037/a0036374.
Conklin, M. H., & Desselle, S. P. (2007). Job Turnover Intentions among Pharmacy Faculty. American Journal of Pharmaceutical Education, 71(4),1-9.
Conway, N., & Coyle-Shapiro, J. A. M. (2012). The reciprocal relationship between psychological contract fulfilment and employee performance and the moderating role of perceived organizational support and tenure. Journal of Occupational and Organizational Psychology, 85, 277-299. doi: 10.1111/j.2044-8325.2011.02033.x
Delery, J. E., & Doty, D. H. (1996). Modes in theorizing in strategic HRM: tests of universalistic, contingencies, and configurational performance predictions. Academy of Management Journal, 39, 802-835.
Ferdaus, M., Rumi, M. H., Shah, A. M., & Abedin, M. M. (2023, February). Impacts of Covid 19 on Textile Industry Workers in Bangladesh: Socio-Economic Perspective. In 5th World Congress on Disaster Management: Volume III. Taylor & Francis.
Fishman, A. A. (2016). How generational differences will impact America’s aging workforce: Strategies for dealing with aging Millennials, Generation X, and Baby Boomers. Strategic HR Review, 15(6), 250-257.
Frank, F. D., Finnegan, R. P., & Taylor, C. R. (2004). The race for talent: retaining and engaging workers in the 21st century. Human Resource Planning, 27, 12–25.
Galang, J. P., Pablo, J. J., Melad, Q., Tamaray, G. A., Velasco, R., & Catacutan, K. J. (2023). Employee Retention Strategies of Hotel Industries in the Philippines Amidst the Pandemic. Asian Journal of Applied Business and Management, 2(1), 79-98.
Greenhalgh, L., & Rosenblatt, Z. (1984). Job insecurity: Towards conceptual clarity. Academy of Management Review, 9, 438–448.
Griffin, M. A., Patterson, M. G., & West, M. A. (2001). Job satisfaction and teamwork: The role of supervisor support. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 22(5), 537-550.
Harun, S., & Ahmad, I. (2022). Determinants of Intention to Stay of Higher Learning Institutions Administrators: A Review of Theory and Evidence. International Journal of Academic Research in Business and Social Sciences, 12(4), 834–846.
Hend. (2018). The assessment of turnover in Jordan ’ s industrial sector. GIZ and Amman Chamber of Industry, 3-46.
Hlanganipai, N., & Mazanai, M. (2014). Career management practices: Impact of work design on employee retention. Mediterranean Journal of Social Sciences, 5(4), 21-21.
House, S., Crandell, J., Stucky, C., Kitzmiller, R., Jones, C., & Gittell, J. H. (2023). Relational coordination as a predictor of job satisfaction and intent to stay among nurses and physicians in the Military Health System. Military medicine, 188(1-2), e316-e325.
Iqbal, N., Anwar, S., & Haider, N. (2015). Effect of leadership style on employee performance. Arabian Journal of Business and Management Review, 5(5), 1-6.
Irshad, M., & Afridi, F. (2010). Factors affecting retention: Evidence from literature. Journal of Social Sciences, 4(2), 307-339.
Karakhan, A. A., Nnaji, C. A., Gambatese, J. A., & Simmons, D. R. (2023). Best Practice Strategies for Workforce Development and Sustainability in Construction. Practice Periodical on Structural Design and Construction, 28(1), 04022058.
Kuvaas, B. (2008). An exploration of how the employee–organization relationship affects the linkage between perception of developmental human resource practices and employee outcomes. Journal of Management studies, 45(1), 1-25.
Lawler, E. E. (2017). Performance management. Oakland: Berrett-Koehler. Retrieved Sep 16, 2019 from https://library.books24x7.com/assetviewer.aspx?bookid=1203 37&chunkid=508609524&rowid=175.
Mondy, R. W., & Noe, R. M. (2005). Human resource management. Pearson Education. Narban, J.S., Kumar, A., Narban, B., Pratap, S. & Narban, S., 2016. Performance appraisal practices in hospitality industry in New- Delhi: An exploratory study, 2(2), 289-300.
Nagar, P., & Agarwal, A. K. (2022). EMPLOYEES’INTENTION IN HOTEL INDUSTRY, DUE TO IMPACT OF HUMAN RESOURCE PRACTICES IN JAIPUR, INDIA. International Journal Multidisciplinary Educational Research, 4(7), 99-107.
Nnadi, C. S. O., & Chinedu, U. A. (2019). Effect of Diversity Management Strategies on Employee Retention among Staff of Nigeria Deposit Insurance Corporation. International Journal of Academic Research in Business and Social Sciences, 9(7), 999–1019.
Noe, R. A., & Tews, M. J. (2008). Strategic training and development. In A. Raymond, and J. T. Michael (eds.). The Routledge companion to strategic human resource management. Routledge.
Noordin, S. H. S., Jamaludin, N. L., Jamil, N. A., & Mahpar, N. S. (2021). Factors Influencing Employee Retention; The Moderating Roles of Job Embeddedness in Ecommerce Logistic Industry. International Journal of Academic Research in Business and Social Sciences, 11(5), 617–638.
Parnell, J. A., & Crandall, W. R. (2003). Propensity for participative decision making, job satisfaction, organizational commitment, organizational citizenship behaviors and intention to leave among Egyptian managers. The Multinational Business review, 11(1), 45-65.
Purohit, B., & Bandyopadhyay, T. (2014). Beyond job security and money: driving factors of LMX for government doctors in India. Human Resources for Health, 12(1), 12. Beyond job security and money: Driving factors of LMX for government doctors in India. Hum Resource Health. 2014; 12(1):12.
Saari, L. M., & Judge, T. A. (2004). Employee attitudes and job satisfaction. Society of Human Resources Management, 43(4), 395-407.
Mohanty, S. (2009). Retention Depicts The Health Of The Organization. Cambodian Manage. J. 1 (2): 1-6.
Soenanta, A., Akbar, M., & Sariwulan, R. T. (2021). Effect of job design and organizational commitment to employee retention in a lighting company. Linguistics and Culture Review, 5(S3), 1161-1171.
Wakio, R. (2019). Influence of work environment on employee retention in level four and five hospitals in Machakos county (Doctoral dissertation), 1-54.
Yadav, S. K. S., & Joshiya, V. K. (2021). Human Resources Practices for Retention in Business Process Outsourcing Industry in National Capital Region. International Journal of Trade and Commerce, 10(1), 38-50.
Zeytinoglu, I. U., Keser, A., Y?lmaz, G., Inelmen, K., Ozsoy, A., & Uygur, D. (2012). Security in a sea of insecurity: job security and intention to stay among service sector employees in Turkey. The International Journal of Human Resource Management, 23(13), 2809-2823.

Websites
GIZ/ACI, (2018), Assessing job turnover in the Jordanian Industrial Sector.
https://jci.org.jo/Exportf/img/Plastic.pdf
https://www.jiec.com/en/annual-report/
https://jci.org.jo/Chamber/Sector/80065/Plastic-and-Rubber-Industries-Sector

In-Text Citation: (Qatamin et al., 2023)
To Cite this Article: Qatamin, L., Juhdi, N. B., & Fontaine, R. A. (2023). The Impact of HRM Practices on the Employee Retention in the Jordanian Plastic and Rubber Sector. International Journal of Academic Research in Business and Social Sciences, 13(4), 1776 – 1787.