ISSN: 2222-6990
Open access
The goal of this research is to investigate the factors that influence consumers adoption of electronic wallets in Malaysia. The adoption of electronic wallet payments in Malaysia is the dependent variable, and the security, speed, convenience and social influence of using digital wallets are the four independent variable in this study. The theories underpinning the study are the Technology Acceptance Theory and UTAUT theory. For the purpose of gathering data, this study makes use of an online questionnaire survey. The respondents targeted come from a variety of regions and age groups in Malaysia. A total of 390 samples have been collected. Data analysis of linear regression are utilised to finalise the findings using SPSS. The results of this research showed that the adoption of electronic wallets is significantly affected by the factors of speed, social influence, and convenience. On the other hand, there was not a discernible correlation between the prevalence of electronic wallets and the level of security they offered. In addition to that, some recommendations are made for additional research on e-wallets, as well as some limitations of the current study. The study provides data that could be useful to future researchers in their work on developing services and products related to electronic wallets. This lends support to the eventual implementation of quality electronic wallets in Malaysia.
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In-Text Citation: (Hoo et al., 2023)
To Cite this Article: Hoo, W. C., Yee, Y. F., Chan, A. H. A., Mubaarique, A. R., Shina, A., & Khan, M. S. (2023). Factors Influencing the Adoption of E-Wallet among the General Public in Malaysia. International Journal of Academic Research in Business and Social Sciences, 13(7), 1221 – 1234.
Copyright: © 2023 The Author(s)
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