ISSN: 2222-6990
Open access
Work pressure has the effect on mental, physical and emotional when facing a situation that is beyond individual control especially during and after the COVID-19 pandemic. Negative work pressure is the cause of impaired emotional intelligence levels and decreased work performance. The purpose of this study was to explore how the work pressure influences emotional intelligence of lecturers in their work and what factors affect their feelings of workplace stress. This research was a quantitative, survey was conducted using two online questionnaires by utilizing the Occupational Stress Indicator (OSI) and the emotional intelligence questionnaires. A total of 87 participants (38 men and 49 women) were randomly selected have answered the questionnaires. Quantitative data analysis involves the use of computational and statistical methods that focuses on the statistical analysis of datasets. The results of the study showed that the factor of work pressure in relation to dealing with students showed the highest mean of 3.28 and followed by high excessive tasks mean value of 3.27 and the lowest was administrative support with a mean of 2.73. Furthermore, the result of the research showed that the emotional intelligence of the lecturers was at a moderate level and findings uncovered that there a significant negative relationship between work pressure and emotional Intelligent, r=-0.041, p<0.00. The finding of this study is expected to provide useful information to the lecturers, administration and university management in providing a suitable and bearable job scopes and programs that are in line with the lecturer's responsibilities.
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In-Text Citation: (Omar & Wahab, 2023)
To Cite this Article: Omar, M., & Wahab, H. A. (2023). Work Pressure and Emotional Intelligence Post COVID-19 Pandemic among University Lecturers. International Journal of Academic Research in Business and Social Sciences, 13(8), 1705 – 1719.
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