Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

The Impact Between on-The-Job Training and Employee Performance

Nurul Najwa Abdul Halim, Ana Haziqah A Rashid, Nurul Nadwa Zulkifli, Amalina Ibrahim

http://dx.doi.org/10.6007/IJARBSS/v13-i15/18677

Open access

Most studies are done on the teachers and nurses but few on the manufacturing employees. According to the previous study, in 2016 product, process design and manufacturing are the most requested training with a percentage of 32% and it has increased in 2017 to 41%. Therefore, there is an emerging need for companies to create formative plans in organizing training. As most of the manufacturing companies are using on-the-job training, it is essential to study the relationship between on-the-job training and employee performance. This research is aimed to investigate the relationship between on-the-job training and employee performance in manufacturing companies. The study was based on the following objectives: (i) to determine the level of employees’ perception towards on-the-job training in manufacturing companies; (ii) to identify the level of employee performance in manufacturing companies; (iii) to examine the relationship between on-the-job training and employee performance; (iv) to investigate the impact of on-the-job training towards employee performance in manufacturing companies. A sample of 101 employees from the southern region of Malaysia (Johor, Melaka & Negeri Sembilan) were selected as respondents. A purposive sampling method has been used to determine the sample. This study is quantitative study. Hence, questionnaires were being used and the data was analyzed using Statistical Package for Social Science (SPSS). To achieve the objective of this research, descriptive analysis, mean score, Spearman correlation and linear regression were used. The findings discover that both the level of employees’ perception towards on-the-job training in manufacturing companies and the level of employee performance are high. Meanwhile, the relationship between on-the-job training and employee performance showed significant medium correlation. Lastly, there is a significant positive impact of on-the-job training towards employee performance. This means that a unit change of on-the-job training could bring 58.8% changes in employee performance as well.

Abdiwali, R., & Musa, M. (2019). On-the-job training and employee performance in petroleum companies in Uganda. International Journal of Research-Granthaalayah, 7(8), 51-61.
Abdullahi, M. S., Gwadabe, Z. L., & Ibrahim, M. B. (2018). Effect Of Training And Development On Employee’s Productivity Among Academic Staff Of Kano State Polytechnic, Nigeria. Asian People Journal (APJ), 1(2), 264-286.
Ahadi, S., & Jacobs, R. L. (2017). A review of the literature on structured on-the-job training and directions for future research. Human Resource Development Review, 16(4), 323-349.
Al-Mzary, M. M. M., Al-rifai, A. D., & Al-Momany, M. O. E. (2015). Training and Its Impact on the Performance of Employees at Jordanian Universities from the Perspective of Employees: The Case of Yarmouk University. Journal of Education and Practice, 6(32), 128-140.
Alshuwairekh, K. N. (2016). The Effectiveness of the Training Programs on Employees Performance: An Empirical Study at Private Sector Companies in Saudi Arabia. International Journal of Business and Management Review, 4(9), 1-23.
Amlus, M.H., Abdullah, A.Z., Ibrahim, A., & Mokhtarudin, H. (2015). The Relationship of Training on Manufacturing Capabilities among Electrical and Electronic Manufacturers in Malaysia. Applied Mechanics and Materials, 793, 663 - 668.
Asfaw, A. M., Argaw, M. D., & Bayissa, L. (2015). The impact of training and development on employee performance and effectiveness: A case study of District Five Administration Office, Bole Sub-City, Addis Ababa, Ethiopia. Journal of Human Resource and Sustainability Studies, 3(04), 188.
Bafaneli, S., & Setibi, G. (2015). The impact of on-the-job training on employee performance: The case of Riley’s Hotel. Journal of Business Theory and Practice, 3(2), 239.
Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice-hall.
Baskeran, N. (2016). The Effectiveness of Training on Organisation Commitment and Work Performance at Citibank Johor Bahru (Doctoral dissertation, Universiti Teknologi Malaysia).
Charbonnier-Voirin, A., & Roussel, P. (2012). Adaptive performance: A new scale to measure individual performance in organizations. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 29(3), 280-293.
Chepkosgey, C. S., Namusonge, P., Gregory, S., Sakataka, D., Nyaberi, D. N., & Nyagechi, A. (2015). The effect of on-the–job-training practice on employee satisfaction at Kapsara Tea Factory.
Dastisheh, A., & Farooq, M. (2018). Antecedents of Employees’ Performance in Malaysia IT Industries.
Demerouti, E., Xanthopoulou, D., Tsaousis, I., & Bakker, A. B. (2014). Disentangling task and contextual performance. Journal of Personnel Psychology, 13(2), 59-69.
Dhliwayo, S., & Nyanumba, L. K. (2014). An evaluation of an on the job training programme at a UK based public health care company. Problems and perspectives in management, 12(2), 164-172.
Edinyang, S. D. (2016). The significance of social learning theories in the teaching of social studies education. International Journal of Sociology and Anthropology Research, 2(1), 40- 45.
Elnaga, A., & Imran, A. (2013). The effect of training on employee performance. European journal of Business and Management, 5(4), 137-147.
Fryling, M. J., Johnston, C., & Hayes, L. J. (2011). Understanding observational learning: An interbehavioral approach. The Analysis of verbal behavior, 27(1), 191-203.
Halawi, A., & Haydar, N. (2018). Effects of Training on Employee Performance. International Humanities Studies. 5(2). 22-45.
Huang, J. L., Ryan, A. M., Zabel, K. L., & Palmer, A. (2014). Personality and adaptive performance at work: A meta-analytic investigation. Journal of Applied Psychology, 99(1), 162-179.
Imran, M., & Tanveer, A. (2015). Impact of training & development on employees’ performance in banks of Pakistan. European journal of training and development studies, 3(1), 22-44.
Jacobs, R. L., & Bu-Rahmah, M. J. (2012). Developing employee expertise through structured on-the-job training (S-OJT): An introduction to this training approach and the KNPC experience. Industrial and Commercial Training, 44(2), 75-84.
Jayakumar, G., & Sulthan, A. (2014). Modelling: Employee Perception on Training and Development. SCMS Journal of Indian Management, 11(2), 57-70
Jehanzeb, K., & Bashir, N. A. (2013). Training and development program and its benefits to employee and organization: A conceptual study. European Journal of business and management, 5(2).
Kalia, N., & Bhardwaj, B. (2019). Contextual and Task Performance: Do Demographic and Organizational variables matter? Rajagiri Management Journal, 13(2), 30-42.
Leka, S., & Houdmont, J. (Eds.). (2010). Occupational health psychology. John Wiley & Sons.
Lin, S. R., & Hsu, C. C. (2017). A Study of Impact On-Job Training on Job Performance of Employees In Catering Industry. International Journal of Organizational Innovation, 9(3).
Ngari, N. M. (2015). Influence of in-service training on employee performance; a case of judiciary’s lower courts in Nairobi County, Kenya. University of Nairobi Repository.
Noe, R. A., & Kodwani, A. D. (2018). Employee Training and Development, 7e. McGraw-Hill Education.
Ognjenovic, K. (2015). On-the-job training and human resource management: how to improve competitive advantage of an organization? Organizacija, 48(1), 57-70.
Pareke, F. J., Alfansi, L., & Benardin. (2016) Testing the role of task performance as a mediating variable on the effect of achievement motivation and job satisfaction on contextual performance. Journal of Global Business and Social Entrepreneurship (GBSE), 2(5), 164-173.
Pinol, T. C., Porta, S. A., Arévalo, M. R., & Minguella-Canela, J. (2017). Study of the training needs of industrial companies in the Barcelona Area and proposal of Training Courses and Methodologies to enhance further competitiveness. Procedia Manufacturing, 13, 1426- 1431.
Pradhan, R. K., & Jena, L. K. (2017). Employee performance at workplace: Conceptual model and empirical validation. Business Perspectives and Research, 5(1), 69-85.
Pulakos, E. D., Hanson, R. M., Arad, S., & Moye, N. (2015). Performance management can be fixed: An on-the-job experiential learning approach for complex behavior change. Industrial and Organizational Psychology, 8(1), 51-76.
Pulley, P. A. (2016). On-the-job-training: Easy to do if you have the right program. Online Journal for Workforce Education and Development, 2(2), 4.
Salah, M. R. A. (2016). The impact of training and development on employees performance and productivity. International Journal of Management Sciences and Business Research, 5(7), 36- 70.
Schallock, B., Rybski, C., Jochem, R., & Kohl, H. (2018). Learning Factory for Industry 4.0 to provide future skills beyond technical training. Procedia Manufacturing, 23, 27-32.
Shem, J. M., & Ngussa, B. M. (2017). Effect of Training on Employees’ Performance : A Case of Institutions of Higher Learning in Arusha City , Tanzania.
Sleight, D. A. (1993). A developmental history of training in the United States and Europe.
Michigan State University.
Sultana, A., Irum, S., Ahmed, K., & Mehmood, N. (2012). Impact of training on employee performance: A study of telecommunication sector in Pakistan. Interdisciplinary Journal of contemporary research in business, 4(6), 646-661.
Taherdoost, H. (2016). Sampling methods in research methodology; how to choose a sampling technique for research. How to Choose a Sampling Technique for Research (April 10, 2016).
Timsal, A., Awais, M., & Shoaib, O. (2016). On job training and its effectiveness: An employee perspective. South Asian Journal of Banking and Social Sciences, 2(1), 1-22.
Tukunimulongo, J. (2016). Effect of On-The-Job Training on Employee Performance in Kenya: Case of Mumias Sugar Company Limited. International Journal of Recent Research in Commerce Economics and Management, 3(1), 7-24.
Utrilla, P. N. C., Grande, F. A., & Lorenzo, D. (2015). The effects of coaching in employees and organizational performance: The Spanish Case. Intangible Capital, 11(2), 166-189.
Vasanthi, S., & Basariya, S. R. (2019). On The Job Training Implementation And Its Benefits.
International Journal of Research and Analytical Reviews (IJRAR), 6(1), 210-215.
Wilson, T. R., Olmstead, J. A., & Trexler, R. C. (1980). On-the-Job Training and Social Learning Theory: A Literature Review. Special Report.
Zakariah, S. H., & Fadzilah, M. S. (2016). The effect of task performance, interpersonal performance and work engagement on job performance: A pilot study of Malaysian hotel employees. Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry, 83-87.

N/A