Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Record Documentation Practice and Performance of Human Resouce Function at Moi Teaching and Referral Hospital, Eldoret Kenya

Teddy Yapsabila, Josphat Kwasira

http://dx.doi.org/10.6007/IJARBSS/v13-i10/18914

Open access

There was an increase in poor performance of human resource functions which led to negative consequences for an organization. Human resource departments were responsible for overseeing the administrative functions of an organization, including payroll, benefit administration, recruitment, and employee relations. Poor human resource management could lead to employee conflict, lack of recognition, inadequate training, and poor team building, among other issues. These issues could result in employee dissatisfaction, high turnover rates, and low morale. Therefore, the objective of this study was to investigate the influence of HR record documentation practice on the performance of the human resource function at Moi Teaching and Referral Hospital, Eldoret, Kenya. The study was guided by The Life cycle Model. The target population entailed employees of MTRH. 1 human resources manager, 3 benefits administrators, 18 health administrative officers, 86 training and development manager, 6 recruiter, 1 employee relations specialist and 65 HRIS Specialist. Therefore, the total accessible population was 180 respondents. The sample size of 124 respondents were drawn using the Yamane formula. The sample size was selected using the stratified sampling technique, with the strata representing the cadre of the employees. The study then employed the simple random sampling technique to collect data from 124 hospital staff using questionnaires. The main data collection instrument for the current study was questionnaires. A pilot-test was conducted in Kapsabet Referral Hospital to determine the validity and reliability of the research instruments. To establish the validity of the data collection instruments, the research instruments were given to supervisors and experts in the field of human resources. The reliability of the instrument was tested through the use of the Cronbach Alpha value, that is, to establish the reliability of the questionnaire. Data analysis was done using descriptive and inferential statistics. Descriptively, data was analyzed using frequency, percentages, means, and standard deviations. Inferentially, data was analyzed using correlation and multiple regression models. The analyzed data was presented in the form of tables. The study results in revealed that there was a positive linear effect of HR record documentation practice on performance of the Human resource function (?1=0.119, p=0.019). The study concluded that information documented are easily accessed by relevant authorities on the HR record documentation practice on the performance of the Human resource function. The management Moi Teaching and referral hospital should always have a proper planning of documentation which is well established.

Abdullah, H. H., & Abubakar, A. (2017). Strategic talent management and university performance: A theoretical perspective. European Journal of Business and Management, 9(4), 35-40.
Abraham, M., Niessen, C., Schnabel, C., Lorek, K., Grimm, V., Möslein, K., & Wrede, M. (2019). Electronic monitoring at work: The role of attitudes, functions, and perceived control for the acceptance of tracking technologies. Human Resource Management Journal, 29(4), 657-675.
Ahammad, T. (2017). Personnel management to human resource management (HRM): How HRM functions. Journal of Modern Accounting and Auditing, 13(9), 412-420.
Ahammad, T. (2017). Personnel management to human resource management (HRM): How HRM functions. Journal of Modern Accounting and Auditing, 13(9), 412-420.
Ahmed, Z., Zafar, M. W., & Ali, S. (2020). Linking urbanization, human capital, and the ecological footprint in G7 countries: an empirical analysis. Sustainable Cities and Society, 55, 102064.Abdullah, H. H., & Abubakar, A. (2017). Strategic talent management and university performance: A theoretical perspective. European Journal of Business and Management, 9(4), 35-40.
Almaaitah, M. F., Harada, Y., Sakdan, M. F., & Almaaitah, A. M. (2017). Integrating Herzberg and social exchange theories to underpinned human resource practices, leadership style and employee retention in health sector. World Journal of Business and Management, 3(1), 16.
Barker, E., & Barker, W. (2018). Recommendation for key management, part 2: best practices for key management organization (No. NIST Special Publication (SP) 800-57 Part 2 Rev. 1 (Draft)). National Institute of Standards and Technology.
Bibri, S. E. (2021). Data-driven smart sustainable cities of the future: An evidence synthesis approach to a comprehensive state-of-the-art literature review. Sustainable Futures, 3, 100047.
Blanchard, E. J., & Olney, W. W. (2017). Globalization and human capital investment: Export composition drives educational attainment. Journal of International Economics, 106, 165-183.
Bourne, M., Pavlov, A., Franco-Santos, M., Lucianetti, L., & Mura, M. (2018). Generating organisational performance: The contributing effects of performance measurement and human resource management practices. International journal of operations & production management.
Bradley, A. P. (2016). Talent management for universities. Australian Universities Review, 58(1), 13-19.
Castles, S. (2016). Understanding global migration: A social transformation perspective. An Anthology of Migration and social transformation: European perspectives, 19-41.
Chams, N., & García-Blandón, J. (2019). On the importance of sustainable human resource management for the adoption of sustainable development goals. Resources, Conservation and Recycling, 141, 109-122.
Chen, C. J., & Huang, J. W. (2019). Strategic human resource practices and innovation performance—the mediating role of knowledge management capacity. Journal of business research, 62(1), 104-114.
Chirchir, L. K., Aruasa, W. K., & Chebon, S. K. (2021). Change process factors influencing electronic health records adoption by nurses at Moi Teaching and Referral Hospital, Kenya. Procedia Computer Science, 181, 427-433.
Fahim, M. G. A. (2018). Strategic human resource management and public employee retention. Review of Economics and Political Science, 3(2), 20-39.
Gile, P. P., Buljac-Samardzic, M., & Klundert, J. V. D. (2018). The effect of human resource management on performance in hospitals in Sub-Saharan Africa: a systematic literature review. Human resources for health, 16(1), 1-21.
Griggs, K. N., Ossipova, O., Kohlios, C. P., Baccarini, A. N., Howson, E. A., & Hayajneh, T. (2018). Healthcare blockchain system using smart contracts for secure automated remote patient monitoring. Journal of medical systems, 42, 1-7.
Korenková, V., Závadský, J., & Lis, M. (2019). Linking a performance management system and competencies: Qualitative research. Engineering Management in Production and Services, 11(1), 51-67.
Krishnan, T. N., & Scullion, H. (2017). Talent management and dynamic view of talent in small and medium enterprises. Human Resource Management Review, 27(3), 431-441.
Lemieux, V. L. (2016). Trusting records: is Blockchain technology the answer?. Records Management Journal.
Motamed-Khorasani, A. (2017). Good Documentation Practices. Pharmaceutical Analysis for Small Molecules, 127.
Muthathi, I. S., Levin, J., & Rispel, L. C. (2020). Decision space and participation of primary healthcare facility managers in the Ideal Clinic Realisation and Maintenance programme in two South African provinces. Health Policy and Planning, 35(3), 302-312.
Penn, I. A., & Pennix, G. B. (2017). Records management handbook. Routledge.
Sjöberg, M., Edberg, A. K., Rasmussen, B. H., & Beck, I. (2021). Documentation of older people’s end-of-life care in the context of specialised palliative care: a retrospective review of patient records. BMC Palliative Care, 20(1), 91.
Smith, K. (2016). Public sector records management: A practical guide. Routledge.
Stone, R. J., Cox, A., & Gavin, M. (2020). Human resource management. John Wiley & Sons.
Touray, R. (2021). A review of records management in organisations. Open Access Library Journal, 8(12), 1-23.
Touray, R. (2021). A review of records management in organisations. Open Access Library Journal, 8(12), 1-23.
W K, A., L K, C., & SK, C. (2019). Strategies for improving physicians and nurses’ professional satisfaction at the Moi Teaching and Referral Hospital, Eldoret, Kenya.
Wallace, D. R., & Kuhn, D. R. (2019). Failure modes in medical device software: an analysis of 15 years of recall data. International Journal of Reliability, Quality and Safety Engineering, 8(04), 351-371.
Whysall, Z., Owtram, M., & Brittain, S. (2019). The new talent management challenges of Industry 4.0. Journal of management development.
Wilton, N. (2019). An introduction to human resource management. An Introduction to Human Resource Management, 1-632.
Yusliza, M. Y., Norazmi, N. A., Jabbour, C. J. C., Fernando, Y., Fawehinmi, O., & Seles, B. M. R. P. (2019). Top management commitment, corporate social responsibility and green human resource management: A Malaysian study. Benchmarking: An International Journal.

(Yapsabila & Kwasira, 2023)
Yapsabila, T., & Kwasira, J. (2023). Record Documentation Practice and Performance of Human Resouce Function at Moi Teaching and Referral Hospital, Eldoret Kenya. International Journal of Academic Research in Business and Social Sciences, 13(10), 838–850.