ISSN: 2222-6990
Open access
Teamwork is becoming an increasingly popular method for obtaining greater organisational flexibility, as well as other benefits such as reduced supervision costs, faster lead times, innovation, more effective decision-making, improved customer service, and increased employee morale. Most investment and financial advisory firms have reorganised their employees into teams to improve client service and investment performance. This trend towards collaboration is becoming increasingly prevalent in a variety of industries. One survey found that more than half of US businesses use teams to a high or very high degree to conduct their daily operations. The purpose of this study is to determine the connection between collaboration characteristics and employee job satisfaction. There is also some literature review support for two elements of collaboration characteristics, namely team member diversity and communication. For measuring this data, questionnaires were developed for data collection. The questionnaires were distributed to 234 individuals, and SPSS software was used to analyse the data. Three methods were used to compile the research findings: descriptive analysis, reliability analysis, and correlation analysis. This document describes the process of interpreting and analysing the findings. According to the results, there is a correlation between team member diversity and communication and employee job satisfaction.
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