ISSN: 2222-6990
Open access
The goal of this study is to evaluate the degree to which Human Resource Management (HRM) practises mediate the relationship between the level of job satisfaction experienced by Ras Al Khaimah Police personnel and Total Quality Management (TQM). TQM is an all-encompassing approach that strives to promote quality across all levels of an organisation, while job happiness is a vital factor in employee motivation and performance. This study's objective is to evaluate, within the context of the Ras Al Khaimah Police Department, how TQM and job satisfaction are moderated by HRM practises and procedures. In this study, a quantitative research methodology is used, and the collection of data is carried out via the use of questionnaires that are sent to members of the Ras Al Khaimah Police. The poll investigates employees' levels of contentment with their jobs, as well as TQM practises and HRM protocols. Investigation of the relationships that exist between the variables is carried out with the use of statistical analysis techniques such as correlation analysis and mediation analysis. It is predicted that the findings of this study will give major contributions to the knowledge of how HRM practises mediate the link between TQM and job satisfaction among workers working for the Ras Al Khaimah Police Department. It is envisaged that the positive benefits of Total Quality Management on employee satisfaction would be augmented by the positive effects of effective HRM practises. This study contributes to the current body of knowledge by examining the unique environment of police officers and highlighting the relevance of HRM practises in increasing job satisfaction within the context of a TQM framework.
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