ISSN: 2222-6990
Open access
Introduction: Job stress is one of the common psychological impacts due to demand and working environment in a workplace setting and the effect might be affected due to differences of gender.
Purpose: The purpose of this paper is to study the relationship between job stress and job satisfaction, job performance, and turnover intention among government education sector employees, while testing the role of gender on the relationships between the variables.
Methodology/Sample: A total of 244 government employees in the education sector in Selangor, Malaysia were invited to be participants using an anonymous self-reported questionnaire. The Job Stress Scale, the Minnesota Satisfaction Questionnaire, the Individual Work Performance Questionnaire 1.0 (IWPQ 1.0), and the Turnover Intention Scale were used as the instruments in this study. The data obtained were analysed by using Statistical Package for Social Sciences (SPSS) version 26 while and hypotheses testing and moderation analysis by using the Partial Least Square Structural Equation Modelling (PLS-SEM) via Smart-PLS version 4.
Findings: The results showed that job stress is significantly positively related to job satisfaction and job performance. As for turnover intention, job stress is significantly negatively related to turnover intention. Gender was found to have no moderation effect towards the relationships.
Originality/Value: We applied a theoretical explanation, which is the job-demand resource theory, to argue that excessive job demand will lead to stress and cause negative organisational outcomes, especially on job satisfaction, job performance, and turnover intention.
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