Journal Screenshot

International Journal of Academic Research in Business and Social Sciences

Open Access Journal

ISSN: 2222-6990

Knowledge Sharing on Social Media: A Decade in Review (2013-2023)

Jia Hu, Shuhaida Md Noor

http://dx.doi.org/10.6007/IJARBSS/v13-i11/19766

Open access

The main objective of this research is to carry out a bibliometric analysis to investigate the prominent publications, organizations, and countries that have exerted the most significant influence in the realm of social media publications on knowledge sharing. In addition, various research themes in "knowledge sharing on social media" (KSSM) publications were explored. A total of 5,176 publications related to the KSSM were obtained via the Web of Science database between 2013 and 2023. These publications were subsequently analyzed using VOSviewer software. Computers in Human Behavior is the most influential journal for KSSM publications. The USA and China are the leading nations in terms of output, occupying the first and second positions, respectively. Wuhan University is a highly productive institution for KSSM research. This study represents the inaugural bibliometric analysis conducted to investigate the comprehensive contributions made to the discipline of KSSM. Such an examination is crucial for gaining a holistic comprehension of the latest developments in KSSM research. Nevertheless, the scope of the review is constrained by the quantity of literature chosen, impacting its inclusivity and comprehensiveness.

Ahmed, Y. A., Ahmad, M. N., Ahmad, N., and Zakaria, N. H. (2019). Social media for knowledge-sharing: A systematic literature review. Telematics and Informatics, 37, 72–112.
Azyabi, N. (2023). The impact of ICT on inter-organizational knowledge sharing for SMEs growth. ??????-???????????, 17(1 (eng)), 66–85.
Bilgihan, A., Barreda, A., Okumus, F., and Nusair, K. (2016). Consumer perception of knowledge-sharing in travel-related Online Social Networks. Tourism Management, 52, 287–296. https://doi.org/10.1016/j.tourman.2015.07.002
Cano-Marin, E., Mora-Cantallops, M., and Sanchez-Alonso, S. (2023). The power of big data analytics over fake news: A scientometric review of Twitter as a predictive system in healthcare. Technological Forecasting and Social Change, 190, 122386.
Chen, X., Wang, S., Tang, Y., and Hao, T. (2018). A bibliometric analysis of event detection in social media. Online Information Review, 43(1), 29–52.
CityU. (2023). Prof. LEE Kwok On Matthew. CityU. https://www.cb.cityu.edu.hk/staff/ismatlee
Clarivate. (2023). We are the Web of Science. Clarivate.
Di Vaio, A., Hasan, S., Palladino, R., Profita, F., and Mejri, I. (2021). Understanding knowledge hiding in business organizations: A bibliometric analysis of research trends, 1988–2020. Journal of Business Research, 134(May), 560–573. https://doi.org/10.1016/j.jbusres.2021.05.040
Duque Oliva, E. J., Cervera Taulet, A., and Rodríguez Romero, C. (2006). A bibliometric analysis of models measuring the concept of perceived quality inproviding internet service. Innovar, 16(28), 223–243.
Fauzi, M. A. (2023). A bibliometric review on knowledge management in tourism and hospitality: past, present and future trends. International Journal of Contemporary Hospitality Management, 35(6), 2178–2201. https://doi.org/10.1108/IJCHM-03-2022-0381
Fauzi, M. A., Nguyen, M., and Malik, A. (2023). Knowledge sharing and theory of planned behavior: a bibliometric analysis. Journal of Knowledge Management, November 2022. https://doi.org/10.1108/JKM-11-2022-0933
Gaviria-Marin, M., Merigó, J. M., and Baier-Fuentes, H. (2019). Knowledge management: A global examination based on bibliometric analysis. Technological Forecasting and Social Change, 140(May), 194–220. https://doi.org/10.1016/j.techfore.2018.07.006
Guo, Y.-M., Huang, Z.-L., Guo, J., Li, H., Guo, X.-R., and Nkeli, M. J. (2019). Bibliometric analysis on smart cities research. Sustainability, 11(13), 3606.
Jia, C., and Mustafa, H. (2023). A Bibliometric Analysis and Review of Nudge Research Using VOSviewer. Behavioral Sciences, 13(1). https://doi.org/10.3390/bs13010019
Johnson, A.-G., and Samakovlis, I. (2019). A bibliometric analysis of knowledge development in smart tourism research. Journal of Hospitality and Tourism Technology, 10(4), 600–623.
Kong, N., Heer, J., and Agrawala, M. (2010). Perceptual guidelines for creating rectangular treemaps. IEEE Transactions on Visualization and Computer Graphics, 16(6), 990–998.
Kwahk, K.-Y., and Park, D.-H. (2016). The effects of network sharing on knowledge-sharing activities and job performance in enterprise social media environments. Computers in Human Behavior, 55, 826–839.
Laudano, M. C., Marzi, G., and Caputo, A. (2018). A decade of the International Journal of Entrepreneurship and Small Business: a bibliometric analysis. International Journal of Entrepreneurship and Small Business, 33(2), 289–314.
Lee, V.-H., and Hew, J.-J. (2017). Is TQM fading away? A bibliometric analysis of a decade (2006-2015). International Journal of Services, Economics and Management, 8(4), 227–249.
Ma, W. W. K., and Chan, A. (2014). Knowledge sharing and social media: Altruism, perceived online attachment motivation, and perceived online relationship commitment. Computers in Human Behavior, 39, 51–58.
Maggio, L. A., Costello, J. A., Norton, C., Driessen, E. W., and Artino Jr, A. R. (2021). Knowledge syntheses in medical education: A bibliometric analysis. Perspectives on Medical Education, 10(2), 79–87.
Malik, A., Mahmood, K., and Islam, T. (2021). Understanding the Facebook users’ behavior towards COVID-19 information sharing by integrating the theory of planned behavior and gratifications. Information Development, 02666669211049383.
Merigó, J. M., Gil-Lafuente, A. M., and Yager, R. R. (2015). An overview of fuzzy research with bibliometric indicators. Applied Soft Computing, 27, 420–433.
Merigó, J. M., Mas-Tur, A., Roig-Tierno, N., and Ribeiro-Soriano, D. (2015). A bibliometric overview of the Journal of Business Research between 1973 and 2014. Journal of Business Research, 68(12), 2645–2653.
Nguyen, M., Fry, M.-L., and Arli, D. (2023). Share or Not Share Knowledge: Posters Versus Lurkers in Organisational Online Knowledge Sharing and Internal Marketing. Australasian Marketing Journal, 14413582231167036.
Nguyen, T.-M. (2021). Four-dimensional model: a literature review in online organisational knowledge sharing. VINE Journal of Information and Knowledge Management Systems, 51(1), 109–138.
Noor, S., Guo, Y., Shah, S. H. H., Nawaz, M. S., and Butt, A. S. (2020). Bibliometric analysis of social media as a platform for knowledge management. International Journal of Knowledge Management (IJKM), 16(3), 33–51.
Obar, J. A., and Wildman, S. S. (2015). Social media definition and the governance challenge-an introduction to the special issue. Obar, JA and Wildman, S.(2015). Social Media Definition and the Governance Challenge: An Introduction to the Special Issue. Telecommunications Policy, 39(9), 745–750.
Peng, C., He, M., Cutrona, S. L., Kiefe, C. I., Liu, F., and Wang, Z. (2020). Theme trends and knowledge structure on mobile health apps: Bibliometric analysis. JMIR MHealth and UHealth, 8(7), e18212.
Perrier, L., Lightfoot, D., Kealey, M. R., Straus, S. E., and Tricco, A. C. (2016). Knowledge synthesis research: a bibliometric analysis. Journal of Clinical Epidemiology, 73, 50–57.
PM, N. A., Malik, B. A., and Raza, A. (2019). Bibliometric analysis of literature on knowledge sharing. Annals of Library and Information Studies (ALIS), 65(4), 217–227.
Pranckut?, R. (2021). Web of Science (WoS) and Scopus: The titans of bibliographic information in today’s academic world. Publications, 9(1), 12.
Shashi, Centobelli, P., Cerchione, R., and Merigo, J. M. (2021). Mapping Knowledge Management Research: a Bibliometric Overview. Technological and Economic Development of Economy, 28(1), 239–267. https://doi.org/10.3846/tede.2021.14088
Statista. (2023). Number of social media users worldwide from 2017 to 2027.
Thi Chung, D., and Thi Tram Anh, P. (2022). Factors affecting knowledge sharing behaviour in public higher education institutions: An empirical study of Vietnam. Cogent Business & Management, 9(1), 2155002.
Van Eck, N. J., Waltman, L., Dekker, R., and Van Den Berg, J. (2010). A comparison of two techniques for bibliometric mapping: Multidimensional scaling and VOS. Journal of the American Society for Information Science and Technology, 61(12), 2405–2416.
Van Eck, N., and Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538.
Wong, A., Ho, S., Olusanya, O., Antonini, M. V., and Lyness, D. (2021). The use of social media and online communications in times of pandemic COVID-19. Journal of the Intensive Care Society, 22(3), 255–260.
Zhang, X., Liu, S., Deng, Z., and Chen, X. (2017). Knowledge sharing motivations in online health communities: A comparative study of health professionals and normal users. Computers in Human Behavior, 75, 797–810. https://doi.org/10.1016/j.chb.2017.06.028

N/A