ISSN: 2222-6990
Open access
In every organization, either public or private the need to train employees for skill development productivity enhancement and improved quality of work is crucial to the attainment of organizational goals and objectives. And such objectives becomes possible when workers are regularly trained and satisfied with their job. In-service training helps with not only the adaption but also being accustomed to the work for maximum job satisfaction. The new wave of democratic governance in Africa is exerting tremendous pressure on the public service to complement the political leadership in delivering democratic dividends, resulting in some level of dissatisfaction with the service when developmental goals and targets are not achieved. This development is often attributed to the capacity inadequacies of the public service, resulting from years of neglect and inappropriate policies on its training and capacity development. The paper assessed the influence of in-service training on job satisfaction and its implication on service delivery. It also identified the various challenges faced by the public sectors in terms of training needs and development of workers. The paper is qualitative in nature. Content analysis method was used to source information. The paper observed that In-service training enhances job satisfaction, and increases job performance and efficiency. The paper concluded that In-service training should be given more attention and encouraged for maximum productivity.
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Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
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